For many women in Salesforce, achieving a work-life balance can seem like an elusive goal. With the fast-paced nature of the tech industry and the pressure to excel in a male-dominating occupation, it can be challenging to find time for personal life and self-care. However, it’s possible to take control of your work-life balance.
Salesforce has released yet another certificate! This time, the target audience is newcomers to Salesforce! The Salesforce Associate exam is an entry-level certification exam that tests your knowledge of Salesforce and its capabilities. The exam is designed for professionals who are new to Salesforce or have limited experience using the platform. The exam consists of 60 multiple-choice questions, which must be answered within 105 minutes.
Shortly after doing this interview with Focus on Force, Cognizant’s Lorenzo Degan added another feather to his cap — the Salesforce Associate Certification. Lorenzo is currently 3X Salesforce certified in Admin 201, Platform App Builder, and Associate. Find out how he got started in Salesforce, what kept him motivated in his Salesforce journey, which areas of the Admin 201 certification exam he says learners should focus on the most, and what his advice is for those who are just starting their Salesforce journey.
In the era of digital marketing, managing a company’s complex client database effectively is one of the largest issues it faces. Businesses have become significantly more diverse over the years, and new rivals are quickly flooding the market. Additionally, since new technological developments permeate every industry sector, it is imperative for companies to adapt to these changes.
Salesforce released the Business Analyst certification exam in July ‘22. As it was in really high demand here at Focus on Force, we created and released the Business Analyst Practice Exams back in October.
Salesforce Customer 360 is a technology that aims to help businesses enhance the customer experience by utilizing a complete view of every consumer. It is designed to provide businesses with a centralized, 360-degree view of each customer, which enables them to make more informed decisions and improve customer engagement.
4orce Cloud Consulting’s Trevor Lobel is a 4x certified Salesforce Consultant based in Cape Town, South Africa. He was working for a non-profit organization when he discovered Salesforce, saying that it was a combination of three things that drew him: technology, systems, and people. Find out which of his four certifications he considers his hardest, what tips he has for those preparing for the Service Cloud Consultant certification, what a typical working day for him is like, and what advice he has for those aspiring for a career in Salesforce!
Ian John Caluscusan is a 5x Salesforce certified Product Owner/Salesforce Developer for Focus on Force. As a Full-Stack Developer, he was leading a small team of developers when their company decided to tap into the Salesforce market. Find out which of his five certifications he considers his hardest, which areas of the Platform Developer II certification he thinks learners should most focus on, what a typical working day for a Focus on Force employee is like, and what advice he has for Salesforce beginners!
When your Salesforce CRM needs are changing quickly and you operate in a fast-paced workplace, you begin to deal with technical problems like technical debt, unclean data, and low adoption. Are you having trouble figuring out how to make sure your organization is operating effectively with having little time and money?
4x Salesforce certified Focus on Force correspondent Shamli Nikam is based in Boise, Idaho and an Application Analyst for the J.R. Simplot Company. She was working in the hospitality industry when she was tasked to learn the Salesforce platform. Find out what her goals were when first starting, which areas of the Experience Cloud certification she thinks learners should focus on, what a typical working day for her is like, and what advice she has for Salesforce newbies!
CRM is more than just resolving customer issues. It can be a great tool to use during the pre-sale stage if one has the right perspective and an effective strategy. Modern marketers use CRM as a chance to understand how to connect client personality features and behavioral patterns with brand positioning.
Angelina Davydova is an Order Management Consultant for Emakina in Amsterdam, The Netherlands, whose Salesforce journey started because of her manager asking her to focus on the Salesforce Order Management System. Find out what her goals were when first starting, which areas of the Admin certification she thinks learners should focus on, what her motivation was when first starting, and what advice she has for those planning on joining the Salesforce ecosystem.
Social CRM is quickly overtaking traditional CRM in the eyes of companies of all sizes. Brands no longer use social media for the sake of just having an online presence. Departments can now access insightful information gathered through social interactions.
Luqman Nor Alahyadi is a Software Engineer for Dell Technologies. After graduating in 2018 with a degree in Economics from the University of Nebraska-Lincoln, he started his career as a Business Analyst for an American telecommunications company. Today, Luqman is 3X Salesforce certified, and shares with Focus on Force what his goals were when first starting, what his hardest certification to date was, and even gives some useful tips for those preparing for their first Salesforce certification.
