Imagine your leads or cases as a deck of cards. Now you want to distribute the deck evenly among five players on the table – the players being agents or sales reps in your company. What you do is deal one card at a time to player 1, then 2, then 3, then 4, then 5, then back to player 1 and so on, until all the cards are dealt…. Read More
Focus on People: Jeff DeLucas is a Salesforce consultant in New York City where he works for a consulting company specializing in Salesforce implementations for mainly financial services and healthcare clients.
Here is another interview with a Focus on Force community member, Veronika Peycheva. She shares her experience of working with Salesforce of learning by doing and getting certified.
Recently, we did another interview with a Focus on Force community member who shared his experience of working with Salesforce and getting certified. Meet Chris Rolfe, an architect working in the non-profit and education sectors. Chris Rolfe tells us about his journey to becoming a Salesforce solution architect.
One thing that I have learned during my time as an admin is that being organized, knowing what has changed when and the impacts those changes might have to the Salesforce org are some of the most important things to have processes and procedures around. To me, release Management is an all-encompassing topic including agile style sprint planning, tracking of future projects and backlogged items, QA/test plans, and release notes…. Read More