Study Guide
Course

Salesforce Certified Administrator Study Guide

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10 Lessons


This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.


Note

Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.

As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.

For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.

Administrator - Certification Goal

Resources

Take this Course

Admin Study Group Videos

Configuration and Setup I

Configuration and Setup II

Configuration and Setup III

Object Manager and Lightning App Builder

Sales and Marketing Applications

Productivity and Collaboration

Service and Support Applications

Data and Analytics Management

Workflow/Process Automation

Comments

  1. Cole Criddle

    I passed the salesforce admin certification today. Thank you FOF for the great work on this module. My exam final score was within a point of my last two practice exams and I passed the exam the first time.

    1. FOF Moderator

      Hi Cole! We are glad to know that you have passed the Admin Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!

    1. FOF Moderator

      Hello Yosef! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!

  2. Sunita Parichha

    Hello Team
    I m very excited to anounce that i just cleared my certification ..cant express my joy here in words.
    Thanks to Charly Prinsloo and team.The study materials were very very helpful and so the practice tests..
    Planing to more certification.so looking forward for new courses…
    Thanks

    1. FOF Moderator

      Sunita, hello! We are very pleased to know that you passed the Salesforce Administrator certification. Thanks for sharing that to everyone. The Team is happy to know that the materials that we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!

  3. Alexander Cintron

    Hello FOF team,

    I got my certification today thanks to your help and support. The study guide and the praxis exam help me to focus on the important topics!

    regards,
    Alex

    ps: I love Charly’s videos :D!

  4. Jawahar

    Hi FOF team,
    I had cleared my SF admin certification exam yesterday on my first attempt. I would like to thank FOF a lot, for the meticulous study guides, practice exams, the videos especiallyCharly’s videos and finally every FOF member that tried to resolve my queries during my preparation for the course and helping me understand salesforce in a much much better way.. Thanks a ton once again 🙂

    1. FOF Moderator

      Hi Jawahar! We are glad to know that you have passed the Admin Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!

    2. Deepika

      Hi Jawahar,
      My name is deepika, can you tell me how to get ready for the certification ,I got the practice exams from Focus on Force . I ‘ve practiced them.
      I ve practiced in trail head also ,I think we need to learn the concepts in depth. can you tell me how did you preparte for the certification ..Did you join the focus rooms and got a study buddy also. Thank you!

  5. Veneta Kiryakova

    Hello all,

    I just started looking at the study guide (SF administrator) and was wondering what the Admin Study group videos ‘s purpose is ?
    Thanks a lot !
    happy learning for those who are preparing the certifications!

    Veneta

  6. Celestine Moseri

    Hi FOCUSONFORCE,
    I just Passed my Admin Exams today. I want to say a big thank you to all of you in FOF for your contribution to my success.
    The Study guide and the practice exams was very helpful.

    1. FOF Moderator

      Hi Celestine! This is a very nice message to start a brand new week. Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!

  7. Cecil

    Hi

    Thanks to the content in this study guide and practice exams i was able to pass my salesforce administrator exam on the second attempt 🙂

    1. FOF Moderator

      Hello Cecil! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Good thing you didn’t let the first failure hinder you from reaching your goal. Congratulations and the whole FOF Team is happy for your new milestone!

  8. Emil

    I completed the study guides and took the exam on June 25th and passed on my first try! Thanks so much for this excellent study tool. Do you have any resources on where a recently certified Admin can get working experience, even if it’s non-paid?

    1. FOF Moderator

      Hi Emil! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!

      Reach out to local universities, churches, non-profit organizations and see if they’re looking for some help. Let them know you’re available to work on their Salesforce org. If they don’t have a Salesforce Org, introduce them to the idea and let them know that non-profit’s get free user licenses from Salesforce. There is no better way to get real-life experience than to implement an actual org. Here is a trailhead that’ll help you get the skills required to become a NPSP Specialist: https://trailhead.salesforce.com/en/content/learn/trails/volunteer-your-salesforce-expertise.

      Here is a nice article you might want to check out too:
      https://admin.salesforce.com/blog/2019/nine-ways-to-get-started-in-the-salesforce-ecosystem-as-a-salesforce-administrator

    1. FOF Moderator

      Hello David! We highly don’t encourage printing the study guide as we are constantly updating it and improving it. A printed version would soon be out of date and might affect your study preparations in a not so positive way.

      1. david mougenot

        Hi,

        Thanks. catch the point nevertheless i still think it might be good for the one willing to. Got my admin certification yesterday! looking forward to continue the training and test on Focus on Force.

        Have a nice day