Salesforce Service Cloud Certification Practice Exams

The key to success with the Salesforce Service Cloud Certification Exams is combining your Salesforce knowledge and experience with trying plenty of practice questions. It also helps if the practice questions are in a similar format to the actual exam e.g. scenario based, multiple correct answers, and the practice exam is timed. Don’t forget you have 90 minutes to complete the exam and currently the passing percentage is 67%. That means you need at least 41 correct out of the 60 questions in the exam.

Get more practice with the Salesforce Service Cloud Certification Test Simulator:

  • 3 Practice Exams
  • Each exam is 60 questions, same as the actual exam
  • Each exam is timed, so you can test yourself under timed conditions
  • Covers every study objective, so you can be confident you have covered all areas
  • Scenario based questions
  • Questions by Study Guide Objective
  • Single and Multiple correct answers, as in the actual exam
  • Mark questions for review
  • Detailed explanations, and references to study objectives from the official study guide
  • Over 200 questions in total!
  • Screenshots to explain answers
  • Practice questions on a specific topic
  • Unlimited Access and Updates for 12 months
  • Only $19

Please register to gain access.

  • How many of the practice questions will I find on the actual exam?
    • The practice exam questions are original questions created based on the study guide topics, so you will not find exactly the same questions on the actual exam. You will find that they are written in the same style and cover the topics as specified in the study guide.

  • Why should I pay for this, when there are many free sites out there?
    • We know there are many sites out there with free practice questions and quizzes.

      The problems with these sites are :

      – The answers are often incorrect, which will cause you to become confused
      – There are no detailed explanations to explain the answer, so you are left wondering
      – They don’t cover all of the exam objectives
      – They are not updated for the latest release.
      – They don’t allow you to study one particular objective.

      We have spent a huge amount of time to create practice questions that are realistic and up to date. We make sure that each question has a detailed explanation to help your learning. Using the weightings from the study guide, we have made sure there is a balance of questions from each objective, so you can make sure you have covered all areas. You get to practice answering 60 questions in the same time that you will have when you take the actual exam. Also, if you need to review questions on a particular topic, you can choose to just take questions on that topic.

  • Is there a money back guarantee?
    • We can’t guarantee that you’ll pass the exam, it’s up to you to use the practice questions to help you prepare. Check the testimonials though, there are many happy Salesforce certified people who have found the tests helped them.

      We do promise that we have done our best to make sure the questions are accurate and up to date. In the unlikely event that you find an answer that you believe is incorrect, please let us know the details so we can correct it and we will be happy to refund your money!

  • Is it possible to review questions by topic?
    • Yes, as well as the practice exams, you can choose to review questions only on a particular study guide topic, so you can focus on any areas you feel you need more practice on.
  • What release are the questions based on?
    • The questions are updated shortly after each release. You will get any release updates for free during the 1 year of access after purchase.
  • Is there a time limit for access to the practice exams?
    • You have access to the exams for 12 months from the date of purchase. During that time, you may access the exams as many times as you like to practice. You will get all release updates to the exams during your access.


I passed Service Cloud consultant certification. I used the study guide and questions, both, for my study. The combination has been instrumental in my success on this certification. Kudos to Focus on Force for putting the materials together.

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Thanks Martin for this course. I managed to pass the exam and it’s certainly thanks to your course. I would recommand everyone who want to get this cert to follow this course.

I got my certification this morning thanks to your study guide/questions.



Also available is the Service Cloud Study Guide