Study Support Plus
Your Study Companion for Expert Content Clarification
Get clarity on confusing topics—directly from the experts behind our courses!
Overview
What is Study Support Plus?
Study Support Plus is an exclusive service designed to provide you with personalized assistance and expert guidance throughout your certification journey. Whether you're preparing for the Admin certification, App Builder, or any other advanced certification, Study Support Plus ensures you have access to the resources and expertise you need to succeed.
See how Study Support Plus can help you
What is Study Support Plus?
Study Support Plus is an exclusive service designed to provide you with personalized assistance and expert guidance throughout your certification journey. Whether you're preparing for the Admin certification, App Builder, or any other advanced certification, Study Support Plus ensures you have access to the resources and expertise you need to succeed.
What's Included?
✔️ Unlimited Content Clarification for 12 Months
Submit course-related questions anytime throughout the year.
✔️ Support Across All Active Courses
This service covers all the courses you're enrolled in—no need to purchase per course.
✔️ Expert Responses from Course Authors
Get answers directly from the Salesforce-certified team who created the content you're studying.
✔️ Streamlined In-Platform Feedback Tool
Submit your questions directly from lesson pages or practice exams, right when the question arises.
Discover the advantages of using Study Support Plus
Benefits of Study Support Plus
Open Hours Group Session
Join our bi-weekly Open Hours Group Sessions to get your questions answered by our expert SMEs. These 1-hour sessions provide you with direct access to certification experts who can help you navigate complex topics and clarify any doubts. - based on demand
Advance Question Submission
Submit your questions ahead of time, ensuring that our experts can prepare detailed answers and resources tailored to your needs.
Priority Response
Get priority responses to your subject matter clarification, ensuring that you spend less time waiting and more time preparing.
Unlimited Subject Matter Clarification
You can enjoy continuous access for 12 months
Why You’ll Love It
💡 Study Smarter, Not Harder
Don’t waste time second-guessing explanations—get reliable insights from the source.
📈 Boost Exam Confidence
Clarify doubts in real time so you’re better prepared for the exam.
⏳ Save Time
Skip the forums and long searches. Get straight, expert-backed answers.
🧠 Peace of Mind
Reduce stress and anxiety knowing that expert help is available to you.
Example Questions You Can Ask
“I’m having trouble understanding how validation rules interact with record types—can you explain how they work together in this context?”
"In this practice exam question, why does the solution recommend a before-save flow instead of a process builder? I thought they were interchangeable" with "after-save flow".
“Can you clarify the difference between using permission sets and profiles when assigning object-level access in this scenario?”
Feature
Basic Support
Study Support Plus
Access to Subject
Matter Clarification
Access to Subject Matter Experts
Access to Open Hours Sessions
Advance Question Submission
Ability to provide feedback
Frequently Asked Questions
General
Our internal Salesforce-certified content team—these are the same experts who created the guides and practice exams.
Your access lasts for 12 months from the date of purchase.
Yes. Any course you are actively enrolled in will be supported under this service.
Directly through the feedback button on lesson and topic pages or practice exam screens.
Please contact our customer support team for anything unrelated to course content.
Response times depend on the volume of questions, but we strive to provide answers within 1-2 business days.
Refund
To request a refund within the 7-day period, contact our support team with your purchase details.