Do I interact with a real person at all?
We have an active forum, in which you'll be able to interact with others studying the same certification as you. We are also on hand to answer your questions in the forum.
How many of the practice questions will I find on the actual exam?
The practice exam questions are original questions created based on the study guide topics, so you will not find exactly the same questions on the actual exam. You will find that they are written in the same style and cover the topics as specified in the study guide.
Why should I pay for this, when there are many free sites out there?
We know there are many sites out there with free practice questions and quizzes.
The problems with these sites are :
– The answers are often incorrect, which will cause you to become confused
– There are no detailed explanations to explain the answer, so you are left wondering
– They don’t cover all of the exam objectives
– They are not updated for the latest release.
– They don’t allow you to study one particular objective.
We have spent a huge amount of time to create practice questions that are realistic and up to date. We make sure that each question has a detailed explanation to help your learning. Using the weightings from the study guide, we have made sure there is a balance of questions from each objective, so you can make sure you have covered all areas. You get to practice answering 60 questions in the same time that you will have when you take the actual exam. Also, if you need to review questions on a particular topic, you can choose to just take questions on that topic.
Is there a money back guarantee?
We can’t guarantee that you’ll pass the exam, it’s up to you to use the practice questions to help you prepare. Check the testimonials though, there are many happy Salesforce certified people who have found the tests helped them.
We do promise that we have done our best to make sure the questions are accurate and up to date. In the unlikely event that you find an answer that you believe is incorrect, please let us know the details so we can correct it and we will be happy to refund your money!
Is it possible to review questions by topic?
Yes, as well as the practice exams, you can choose to review questions only on a particular study guide topic, so you can focus on any areas you feel you need more practice on.
What release are the questions based on?
The questions are updated shortly after each release. You will get any release updates for free during the 1 year of access after purchase.
Is there a limit for access to the practice exams?
You have access to the exams for 12 months from the date of purchase. During that time, you may access the exams as many times as you like to practice. You will get all release updates to the exams during your access.
What release are the study guides based on?
The study guides are updated shortly after each release. You will get any release updates for free during the 1 year of access after purchase.
Is there a limit for access to the study guides?
You have access to the study guide for 12 months from the date of purchase. During that time, you may access the study guide as many times as you like to practice. You will get all release updates to the exams during your access.
What are the payment options?
Paypal or Credit / Debit Card. If you don't have a Paypal account you can use the 'Guest' checkout option.
I'm getting a transaction error, what should I do?
The most likely cause for this is the billing address entered in the checkout doesn’t match the card or the CVV is not matching. Check the billing address and CVV. If there is still a problem, use the Paypal payment option with the 'Guest' checkout. With this option you do not need a Paypal account but can still use a credit / debit card.
Why don't I see my courses anymore?
Access is for 12 months from the date of purchase and then expires. You would need to purchase again if you require access after 12 months. The reason for this is that we have a team continually updating the materials for changes in each release and also in response to community feedback. We also answer your questions in the forum.