Jim Vineyard knew nothing about CRM before he explored Salesforce, as part of an account he took on for Customer Service. ​Working with his son in the same company, doing the same job, he navigated through Salesforce and learned a whole new world of custom CRM, and Customer Service functionalities, never before possible for him, in the last decade of his career. I began with Salesforce as a result of the… Read More

Donna chanced upon Salesforce only AFTER RETIRING from her career in higher education. In this interview, she talked about the steps she took to keep up with this all-new, fast-paced tech career as Salesforce Business Analyst. She tells us about her all-women ‘Ohana’ and the benefits of doing non-profit work, to become a better Salesforce professional. I’m not your typical early starter for Salesforce. I’ve been in the work world… Read More

Mark Hilmer built a consulting business out of the Salesforce knowledge he gained through the past 6 years. He specializes in helping medium-sized businesses to improve their customer service.​Combined with hands on experience, he shares in this interview his strategic approach to preparing for the certifications. He thinks through which certification he needs to get, determines the right timing for his actual exam schedule and tells us his secret for… Read More

Adam was a Salesforce user, then worked on Salesforce projects internally in his company and even worked for Salesforce itself. He quit Salesforce to fix motorcycles (which he loved) because he just couldn’t stand the pressure. ​Coming back to Salesforce after a few years, in a different environment – as a consultant outside of organizations, doing contract work and shifting gradually to the more advanced Developer side, he found a better,… Read More

Frédérique Mounier quit working for 4 years to be a stay-at-home-mom. When she decided to go back to work, she discovered Salesforce through a program directed specifically towards women wanting to get back into the workforce.​Amidst a busy schedule (to keep up her thriving family life), she gained 4 certifications in her first 7 months of working on Salesforce. Read the story of how she achieved this superhuman (or should… Read More

“it’s a platform where you have to really keep current with what is new, what are the new things coming, and what features you can use in a particular project,” said Olivier in this interview for our Focus on Force community. Olivier Baelde is an experienced learner and user of Salesforce platform. He shares his thoughts about the platform and gives useful advice on how to keep moving forward in the Salesforce… Read More

In today’s interview, we have Richard Hone, a Salesforce learner who is working with a Nonprofit Success Pack partner.  From an electrical engineer with more than 20 years experience, he is now a successful Salesforce developer. He shared that exploring Salesforce for Nonprofit is one of the biggest decisions he made midlife. He went into detail as to how he prepared for his certification: going through the study guides, practice… Read More

Dominick was in sales when he started his Salesforce journey. As a user, he was frustrated with how the org was set up for the functions that he would use everyday. Determined to improve their team’s processes, he tried to learn Salesforce configuration and went straight to pursuing a PD1 Certification.​Read about his insights and tips to help others achieve a rapid on-the-job learning of Salesforce that enabled him to… Read More

Nat had never heard of Salesforce when she was offered an internal position by her company to be the Salesforce Trainer for North America. Coming from an end-user non-technical background, it felt like she was pushed into deep waters, and forced to swim.  Read how her Salesforce journey has led her to the most challenging, yet the most rewarding experiences of her life. In this interview, she tells us about the… Read More

Read how the Salesforce platform has helped a Java developer to learn and improve his programing skills on a whole new level.  Julian worked as a Salesforce developer in a consulting company. He has been working with Salesforce for more than 5 years and he has so many useful things to share with our community. Keep reading and find out more about Julian’s Salesforce experience and learning process.What is your role… Read More

Often, your job tasks or your role could be the reason for learning Salesforce and getting certified. In David’s case, he had to learn Salesforce because he started working for Salesforce after an acquisition.David is currently a Senior Quality Engineer at Salesforce Commerce Cloud. Discover the interesting story of how he had to dive right in to getting his Trailhead wins and his first Salesforce certifications.How and Why did you… Read More

Discovering Salesforce by accident, and two certifications after, Ahmad tells us about how Salesforce changed his career and why Salesforce is an amazing platform to master.

Sarath Lingutla discusses how he used Focus on Force in addition to Trailhead to prepare for his Salesforce certification.

Getting a Certification At the Start of My Salesforce Journeyby Aleksandra KrstevskaFor those who are still at the beginning of learning and experimenting with Salesforce platform, this interview will be a real motivation for taking the next big step.We had a great interview with Andrew Sullivan who is a Senior QA Analyst and is working part-time as a Salesforce developer. He is still at the beginning of his Salesforce journey… Read More