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Improved Product Marketing with Social CRM Strategies

Your consumers are perhaps the most important component of your company, so why would you take their experience with your brand for granted? And most businesses would say that their customers’ experiences are extremely important to them. CRM isn’t always a top focus for many businesses when it comes to social media.

Improved Product Marketing with Social CRM Strategies

Focused and Certified: Megan Tuano — From Admission Counselor to 5X Certified Associate Consultant

Megan Grace Tuano was working as an Admission counselor at the University of California Berkely for their Masters in Data Science program when a relative suggested to her to start Salesforce. Today, Megan is a content creator and a 5X certified Salesforce Associate Consultant at Slalom, and shares with us what her hardest certification was to date, why communication skills are crucial to her job, and also gives helpful advice for those preparing for their own Salesforce certification exam.

Focused and Certified: Megan Tuano — From Admission Counselor to 5X Certified Associate Consultant

Reasons Why Nonprofits Need a CRM

Do nonprofit organizations really need to invest in a CRM software to maintain contact data, given the hurdles, pivoting, and re-prioritization that COVID has brought about? Yes, in fact Salesforce’s CRM for Nonprofits — Salesforce Nonprofit Cloud — is currently being utilized by organizations like the Healthier Kids Foundation, the Canadian Cancer Society, the ADL (adl.org), and the Great Ormond Street Hospital Charity.

Reasons Why Nonprofits Need a CRM

Salesforce CRM for Startups

Salesforce is widely-regarded as one of the preferred CRM solutions for new companies and small businesses with its simple out-of-the-box solution, broad array of functionalities, and a great reputation in the industry.

Salesforce CRM for Startups

Is a career in Salesforce a good option in 2022?

Since its launch in 1999, Salesforce has been steadily increasing its coverage. It is used by 150,000 businesses globally, ranging from small businesses to Fortune 500 corporations. According to a press release from Salesforce, almost 9 million new Salesforce positions will be available globally by 2026.

Is a career in Salesforce a good option in 2022?

Focused and Certified: Mohd Fahmin Bin Mohamed Puzi — From intern to 9X certified Solution Architect

Mohd Fahmin Bin Mohamed Puzi started out as an intern at Telcowin, a gold consulting partner for Salesforce in Malaysia. 9 certifications later, Fahmin is currently a Salesforce Engineer/Architect for the same company, and tells Focus on Force why he decided to get as many certifications as he did, what a typical working day for him is like, and why Focus on Force was a huge part of all his 9 Salesforce certifications.

Focused and Certified: Mohd Fahmin Bin Mohamed Puzi — From intern to 9X certified Solution Architect

How not to lose the human touch when using a CRM

How can you maintain a human connection with your customers in a world where everything is digital? Well, with all the hype about CRM and automation, it’s easy to question if customer alienation is a result of automation. If you only use CRM, chatbots, and automated communications, you are likely to lose your customers.

How not to lose the human touch when using a CRM

How does Salesforce CRM improve customer experience?

According to a recent poll, sixty-six percent of Americans are willing to spend more money with a firm if they receive exceptional customer service. If your company isn’t already using the Salesforce CRM platform, you’re missing out on an opportunity to boost sales and enhance the likelihood of repeat customers. In the business world, CRM refers to how you manage your customer interactions.

How does Salesforce CRM improve customer experience?

Using Salesforce CRM to polish your sales pitch

Do you have any idea why your salespeople aren’t able to inspire and motivate prospects? Your own cold approach, which is hurting your salespersons, could be one of the reasons for poor sales. Therefore, if your personal story isn’t compelling enough to entice others to do business with you, it’s now time to tap into reliable salesforce CRM to perform admirably.

Using Salesforce CRM to polish your sales pitch

A CRM-Powered Company Website: Why You Should Build One

To improve your online presence, you must stand out from the crowd and provide customers with a tailored service. A CRM can be integrated with a website to do this. As more businesses go online and make brochure websites, savvy firms must differentiate themselves from their competitors by offering fluid, engaging, and tailored customer experiences on their websites.

A CRM-Powered Company Website: Why You Should Build One