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Is a career in Salesforce a good option in 2022?

Since its launch in 1999, Salesforce has been steadily increasing its coverage. It is used by 150,000 businesses globally, ranging from small businesses to Fortune 500 corporations. According to a press release from Salesforce, almost 9 million new Salesforce positions will be available globally by 2026.

Is a career in Salesforce a good option in 2022?

Focused and Certified: Mohd Fahmin Bin Mohamed Puzi — From intern to 9X certified Solution Architect

Mohd Fahmin Bin Mohamed Puzi started out as an intern at Telcowin, a gold consulting partner for Salesforce in Malaysia. 9 certifications later, Fahmin is currently a Salesforce Engineer/Architect for the same company, and tells Focus on Force why he decided to get as many certifications as he did, what a typical working day for him is like, and why Focus on Force was a huge part of all his 9 Salesforce certifications.

Focused and Certified: Mohd Fahmin Bin Mohamed Puzi — From intern to 9X certified Solution Architect

How not to lose the human touch when using a CRM

How can you maintain a human connection with your customers in a world where everything is digital? Well, with all the hype about CRM and automation, it’s easy to question if customer alienation is a result of automation. If you only use CRM, chatbots, and automated communications, you are likely to lose your customers.

How not to lose the human touch when using a CRM

How does Salesforce CRM improve customer experience?

According to a recent poll, sixty-six percent of Americans are willing to spend more money with a firm if they receive exceptional customer service. If your company isn’t already using the Salesforce CRM platform, you’re missing out on an opportunity to boost sales and enhance the likelihood of repeat customers. In the business world, CRM refers to how you manage your customer interactions.

How does Salesforce CRM improve customer experience?

Using Salesforce CRM to polish your sales pitch

Do you have any idea why your salespeople aren’t able to inspire and motivate prospects? Your own cold approach, which is hurting your salespersons, could be one of the reasons for poor sales. Therefore, if your personal story isn’t compelling enough to entice others to do business with you, it’s now time to tap into reliable salesforce CRM to perform admirably.

Using Salesforce CRM to polish your sales pitch

A CRM-Powered Company Website: Why You Should Build One

To improve your online presence, you must stand out from the crowd and provide customers with a tailored service. A CRM can be integrated with a website to do this. As more businesses go online and make brochure websites, savvy firms must differentiate themselves from their competitors by offering fluid, engaging, and tailored customer experiences on their websites.

A CRM-Powered Company Website: Why You Should Build One

Top 5 Reasons Why Salesforce is the Best CRM

It is not easy to expand a business. It necessitates increasing sales, and it is more than simply selling a product or a service to current and potential customers. A company can only be profitable if it has a method for collecting leads that can be converted to devoted customers.

Top 5 Reasons Why Salesforce is the Best CRM

Using your CRM for purposes other than sales

Most businesses purchase a Customer Relationship Management (CRM) system to aid in the management, monitoring, and optimization of the sales process. In fact, a CRM can bring a slew of other advantages, many of which you may be unaware of. Whether you want to keep track of your competitors, provide extra support to HR, or even create a content schedule, the appropriate technology can help you do all of that and more.

Using your CRM for purposes other than sales

Focused and Certified: Alex Paul — From Web Developer To 3X Certified Salesforce Team Lead

Alex Paul is a Salesforce Team Lead for Wursta Corporation. He started his career as a web developer for an agency where he helped code WordPress websites — transforming them from a PSD web template, to fully-fledged, dynamic sites. He eventually got promoted to CRM Team Lead, and eventually, Salesforce Team Lead. Today, Alex is 3X Salesforce certified, and shares with Focus on Force what a typical working day for him is like, how having practical experience is as crucial as being certified, and even gives some useful tips for those preparing for a Salesforce certification exam.

Focused and Certified: Alex Paul — From Web Developer To 3X Certified Salesforce Team Lead