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Features to Look for in a CRM Solution

A CRM solution is the perfect way to streamline your business. It can help you communicate with customers better, increase customer retention rates and boost sales. Customer relationship management (CRM) software typically includes the same essential CRM functions: customer data collection and reporting. But for most businesses shopping for a CRM, the basics are not going to cut it.

Features to Look for in a CRM Solution

How to Become a CRM Developer?

If you have a passion for coding and are looking to enter the exciting field of CRM development, this post is for you. We will be discussing how to become a CRM developer and what skills are needed in order to succeed in this role. CRM developers work with databases, programming languages such as Java or JavaScript, scripting languages such as Perl or PHP, relational databases and data modeling tools like Oracle SQL Developer.

How to Become a CRM Developer?

Maximizing ROI from Your CRM

Leveraging a CRM is an excellent way to increase ROI. It can help you manage your sales process and boost customer loyalty. However, not all CRMs are created equally. The CRM space is a competitive one and it’s hard to know which system will work for your company. Tech stacks are getting more complicated by the day. Marketing Operations, Revenue Operations, Sales Operations, IT, Analytics, and Executives—we are all doing business using digital automation, including integrations, that allow us to target and interact with our customers and prospects in more meaningful and rewarding ways than ever before.

Maximizing ROI from Your CRM

Crucial Things You Need to Know About CRM

CRM (Customer Relationship Management) is an essential tool for any business to be successful. It can help you manage prospecting, customer service, and sales in order to keep track of your leads and customers. CRM platforms are usually offered by software companies as a part of their suite of products or services. Salesforce is one such company that offers CRM software that has been used by many well-known brands like Google, Apple, IBM, Coca-Cola, etc., but there are other good options out there too!

Crucial Things You Need to Know About CRM

Efficient CRM workflows

CRM systems play an important role in many organizations. However, they can be difficult to manage and take a long time to work with. Let’s change that! In this blog post, we’ll walk through the process of getting started with CRM and setting up your custom workflow for efficient management of your data.

Efficient CRM workflows

CRM Trends – What to expect in 2021?

As 2021 is moving forward, we are getting ready to witness huge changes in metrics and trends across different markets and industries. However, when it comes to businesses and customer relationships, some huge expectations and predictions are linked with CRM trends in 2021.

CRM Trends – What to expect in 2021?

Why Is a CRM Important?

A CRM is a critical component of any business. There are many benefits to having one, and in this blog post, we will discuss some of the most common reasons for getting started with a CRM. At its core, customer relationship management (CRM) is all of the activities, strategies, and technologies that companies use to manage their interactions with their current and potential customers.

Why Is a CRM Important?

Focused and Certified: Lee Beardshaw – Enhanced Opportunities with Salesforce Certification

Lee Beardshaw is a Salesforce Consultant for Primo Cloud Consulting which helps a number of different businesses implement Salesforce in their systems. He got his start in Salesforce more than a decade ago when he had to implement a CRM system for an international vehicle tracking solutions company. After going through numerous systems, he realized that Salesforce was a cut above the rest.

Focused and Certified: Lee Beardshaw – Enhanced Opportunities with Salesforce Certification

Salesforce Platform App Builder Certification: A Few Pointers Before Your Exam

Abhi Chauhan From India, 4X Certified Salesforce Developer with Experience in TIBCO and MuleSoft. A foodie, and a DIY type of person who likes helping people.There are generally two types of candidates that take the Salesforce Platform App Builder certification: one with vast experience and the other might actually be a beginner. Although it will certainly be easier for the former, it does not mean that the latter can’t pass… Read More

Salesforce Platform App Builder Certification: A Few Pointers Before Your Exam

Focus on People: Vitaly Makarkin — The Importance of Community

Vitaly is a Consultant and Business Analyst whose career started in Marketing. After opening his first marketing agency a decade ago, he decided that CRM implementation was a necessity and experimented with various CRM software before finally deciding on Salesforce. A multi-certified Salesforce professional in Admin, Advanced Admin and Platform Builder; Vitaly gives some practical insights on how to empower oneself by being a part of a community.

Focus on People: Vitaly Makarkin — The Importance of Community

Salesforce Admin Exam Update June 2021

The Salesforce Admin exam will be changing on June 23, 2021. While it may look like there were many changes, actually more than 90% of the topics you need to be knowledgeable in are the same as in the previous exam outline. So what is changing? For starters, the number of exam sections have been reduced from 12 to 7. Previous sections were either moved or renamed as shown below.

Salesforce Admin Exam Update June 2021

How to Start your Salesforce Career

At Focus on Force, we understand the power of certifications in helping you to improve your Salesforce career and understanding of the Salesforce platform. These certifications can lead to raises, promotions and more leverage in salary negotiation. However, early on in your Salesforce journey it can be difficult to translate these certifications into paychecks by landing your first Salesforce job.

How to Start your Salesforce Career

Things for new Salesforce admins to do in the first week and month

You’ve landed your very first job as a Salesforce administrator, or maybe it’s not your first. But still, you feel like celebrating on that very first Monday, leaning back in your chair and putting your feet up on the desk, drinking your favorite caffeinated hot beverage and relaxing! Not quite so fast. Being a successful anything requires getting off to a good start on the correct foot and being organized from the beginning.

Things for new Salesforce admins to do in the first week and month

Preparing for Your First AppExchange App

I’m Johann, a Berlin Admin, Developer, Architect, and entrepreneur. I use all my knowledge and experience to craft small but powerful apps at Admin’s Helper. 3 apps in 3 months: What sounds like a crazy idea was possible because I did my homework before I started. The homework I did was ‘defining guidelines’ and ‘study before I build’. The guidelines helped me to focus on the right things, while ‘study before I build’ made sure I was fast and good with my code.

Preparing for Your First AppExchange App