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What’s on Salesforce’s AI Roadmap for 2024?

The air is buzzing with excitement post-Dreamforce, where Salesforce has unleashed a whirlwind of AI innovations. Now, the challenge is to stay ahead of the curve and stay informed about what's in the pipeline and when it's set to make its grand entrance.

Enter Salesforce Product Roadmaps – the compass guiding us through the upcoming Salesforce features and their release timelines. These roadmaps are like a blueprint, breaking down what's on the horizon, when to expect it, and the nitty-gritty details.

Understanding Salesforce Product Roadmaps

Let's get down to business and break down the nitty-gritty of Salesforce Product Roadmaps. These aren't cryptic scrolls; think of them as your comprehensive guide to what's cooking in the Salesforce kitchen. Here's the lowdown:

1. What Are Salesforce Product Roadmaps?

Product Roadmaps are essentially Salesforce's way of giving us a preview of coming attractions. Published on architect.salesforce.com, these roadmaps are detailed outlines that offer insights into upcoming features. You can narrow down your focus by choosing specific product areas, making sure you get the details that matter to you.

2. Where to Find Them?

No need for a treasure hunt; the roadmaps are right on architect.salesforce.com. Laid out in a simple table format, they provide clear information about features, expected delivery dates, and release status values. It's like having a menu for the future – pick what you want, and it tells you when it's coming.

3. Release Status Values: The Timing Clues

Now, about those release status values – they're the markers on the roadmap that tell you where a feature is in its journey. Here's the breakdown: 

  • Pilot: The initial public testing phase. A select group of customers takes the feature for a spin before the official release. 
  • Beta: Phase two of testing, open to a wider customer base. It's like the feature's rehearsal – a chance for final adjustments before the big launch. 
  • General Availability (GA): The grand premiere! The feature is formally released during Salesforce's seasonal cycles (Spring, Summer, Winter). It's the real deal, fully supported and ready for action.

4. Why Should You Care?

In the ever-changing world of Salesforce, knowledge is your superpower. Knowing what's on the horizon helps you plan, adapt, and make the most of each new feature. Whether you're a developer, admin, or a keen user, these roadmaps ensure you're not just keeping pace but staying ahead.

Consider Salesforce Product Roadmaps your personalized guide. They're not just charts; they're your backstage pass to the future of Salesforce.

Let’s explore what’s on Salesforce’s AI roadmap for 2024.

Salesforce’s AI Roadmap for 2024

Exploring the Salesforce AI Roadmap

Now that we've laid the groundwork on how to read the roadmap, let's zoom into the specific lanes that matter – the AI roadmap. Salesforce has some AI goodies lined up for us in 2024. Here's a sneak peek:

1. Bring Your Own LLM in Model Builder:

  • Integration Galore: Now, you can bring your own LMM or API Key with zero-ETL fine-tuning on Data Cloud. 
  • Azure OpenAI Service Support: Good news for all Salesforce editions – now supported!

2. Einstein Copilot:

  • Conversational Brilliance: Imagine an AI that not only understands your business but takes action. That's Einstein Copilot, available for all Salesforce editions.

3. Einstein Copilot Builder:

  • Low-Code Magic: Customize Einstein to your heart's content with a suite of low-code tools. Create prompts, skills, and AI models with ease, catering to all Salesforce editions.

4. Einstein for Flow:

  • Flow Revolution: Generate flows using natural language prompts, making it a breeze for all Salesforce editions.

5. Einstein Trust Layer Enhancements:

  • Advanced Governance: For organizations with Einstein GPT SKUs, expect advanced prompt masking, toxicity detection, and enhanced AI governance.

6. Prompt Builder:

  • Simplified Engineering: A familiar low-code builder designed for prompt engineering across Salesforce, catering to all Salesforce editions.

Staying in the Know:

While bookmarking the Salesforce Product Roadmaps is a smart move, for straightforward updates without any frills, consider following FocusOnForce on LinkedIn. It's a simple step that ensures you receive the latest Salesforce-related information without any unnecessary hype. Stay informed at your own pace and streamline your Salesforce knowledge journey by hitting that "Follow" button.

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