Assistly.com was founded in 2009 to create a better customer service app for small businesses. The idea was to create a single interface that allowed business to respond to customer support requests across all channels — especially social media channels. Those support requests were stored in a CRM (Customer Relationship Management) backend, which then allowed Assistly to provide its clients with data and metrics on case volume, response time, channels… Read More
Insert Image Certified Success: How Important is Salesforce certification?Salesforce is the world’s number one CRM platform, and the demand for its implementation in businesses around the world has never been higher. With this demand comes the need for experienced Salesforce professionals who can drive a successful implementation and optimise the platform based on the specific needs of an organisation. This type of expertise can be difficult for a business to… Read More
Focus on People: Jeff DeLucas is a Salesforce consultant in New York City where he works for a consulting company specializing in Salesforce implementations for mainly financial services and healthcare clients.
Sarah Amin is a real example of how you can switch to a Salesforce career. After starting her working life as a biochemist, she now has become a Salesforce consultant and solution manager.
Mony Kankanala is volunteering as a Salesforce/CRM consultant for the non-profit sector. His journey with Salesforce is unique and a true inspiration for those who are still thinking if they should start a career in Salesforce. Let’s see how he managed to organize his learning process and getting certified.
Beyond Certifications:Blazing Trails and Changing Lives in AppalachiaDuring a visit to West Virginia in 1963, President John. F. Kennedy noted with admiration that “the sun doesn’t always shine in West Virginia… but the people always do.”Kennedy’s words might well be extended to much of Appalachia, a region fraught for decades by economic decline and the myriad problems poverty brings: drug addiction, health problems, and, at times, despair.Yet, in spite of… Read More
Russell O’Brienis a Salesforce Solution Architect with a depth of experience in the Computing industry from mainframe and client server to cloud and mobile. He has operated his own Integration Consultancy and has also had extensive involvement in Quality Assurance including Agile Testing. Russell currently lives in Australia and has 13 Salesforce certifications. Lightning Component Interview with Russell O’Brien In recent times much has been published about Salesforce “Lightning” technology…. Read More
Here is another interview with a Focus on Force community member, Veronika Peycheva. She shares her experience of working with Salesforce of learning by doing and getting certified.
Recently, we did another interview with a Focus on Force community member who shared his experience of working with Salesforce and getting certified. Meet Chris Rolfe, an architect working in the non-profit and education sectors. Chris Rolfe tells us about his journey to becoming a Salesforce solution architect.
Rob Kaplan is another successful Salesforce learner who is willing to share his experience with the Focus on Force community. He is a Salesforce senior administrator and business analyst, as well as the co-leader of a Salesforce user group. For his latest certification, he studied using the usual resources and combined it with a social activity that exercises other learning styles. Continue reading to find out more about Rob’s learning process.
How do certifications connect to employability and earning potential? Why should millennials should consider SalesForce certifications as part of their education and future career? Salesforce predicted their technology will create 3.3 million jobs across their ecosystem by 2022 and demand for Salesforce experts is growing and growing. Salesforce careers will become increasingly popular in the coming years and appeal to recent graduates or those looking to change their careers. Thankfully,… Read More
We always want to hear and share successful Salesforce stories. By getting to know people who have had experience working with the platform, you can find out how Salesforce can help you grow in your future career. This time we spoke with Kim Carlo Noceda, a Senior Salesforce Developer in a consulting company in Dubai. As a senior Salesforce Developer, his role is to provide solutions and build the system… Read More
Every year Salesforce has 3 releases which are full of new and interesting features. However, every once in awhile, Salesforce decides to retire a well known feature. This is going to be the case with Winter ‘18. As part of the release, we will be saying ‘adios’ to Attachments and ‘hello’ to Files as the main supreme for all docs, images, etc. Along with that comes some challenges and questions –… Read More
Richard Clarke is a Salesforce Consultant and runs his own Salesforce Consulting company called Artisan Consulting. He currently lives in Australia, and has 22 Salesforce certifications. Find out more about his extensive experience and journey below. How and why did you get started with Salesforce? My journey with Salesforce started in 2007. I was running my own business as a Microsoft Gold partner based out in New Zealand, and we… Read More
