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Community is one of our company values. We are part of the Salesforce community and seek to help others wherever possible. This may mean providing advice, extending course access, and providing free access to volunteer groups. And this time of the year is different because we have extended our community’s reach to focus on sharing joy.

Focus on Joy: What is more beautiful than a child’s smile?

The Children’s Joy is a Philippine-based non-stock, nonprofit organization that aims to put smiles on children’s faces by providing them with various residential services, medical, psychosocial, educational support, and emergency assistance. It has built shelters in some parts of the Philippines—including one in Imus, Cavite and has been reaching out to the greater masses of disadvantaged children in the country.

The Imus Children’s Joy is a decade-old shelter located in Cavite, a province in the Philippines located on the southern shores of Manila Bay and southwest of Metro Manila. The shelter compound currently houses 30 disadvantaged children along with rotating in-house staff and external volunteers.

By the end of this year, the Imus Children’s Joy shelter will be permanently closed due to a local policy that prevents more than one shelter of the same organization within a region. The shelter residents will be transferred to a bigger compound in Laguna, a nearby province. This year will be the last time that the kids will be able to spend their holidays in the home where they grew up.

Focus on Sharing

To make their remaining stay in the shelter more memorable, some of the Focus on Force team visited the Imus Children’s Joy to conduct a mini gift-giving drive for the kids and caretakers.

Due to strict Social Distancing protocols being implemented, our team was only allowed to stay within limited premises. Our brief encounter could have been better with the traditional ‘Mano Po’ Filipino greeting, hugs, and no masks on but we were still welcomed with warm smiles and waves by the kids from afar.

After dropping off our gifts, we watched the kids as they freely dash in their make-shift playground. We then left with our hearts full of hopes that we will meet the kids again soon.

Bringing Joy to the Future

Can a child’s joy brighten the world’s future? Who knows? What we know is that the smiles on the faces of the children we met that day have infected us with joy in our hearts. This is something that we will keep as we march through the new year and as we expand and strengthen our values, our community, and our future.

What Certification are you studying for now?

Focus on Force currently provide practice exams and study guides for nine certifications

Focus on Joy

Community is one of our company values. We are part of the Salesforce community and seek to help others wherever possible. This may mean providing advice, extending course access, and providing free access to volunteer groups. And this time of the year is different because we have extended our community’s reach to focus on sharing joy.

Focus on Joy

Reports and Dashboard Part 4: What Else Is Here?

The Winter ‘21 release is here and the Summer ‘20 release hype has already ended, but we still want to make sure that you did not miss out on the past updates related to the Salesforce report and dashboard features. In the last part of this Reports & Dashboards series, grit your teeth as we count down to the last four items in our checklist! 4 In Console, Report Links… Read More

Reports and Dashboard Part 4: What Else Is Here?

Focus on People: Maayan Assayag – From Curiosity to Creating a Career

Maayan is a Senior Consultant who started her Salesforce journey with immense curiosity on how it works at the backend. Only having a goal in mind to set up a good CRM system for their company, she was instead directed to a path that she would enjoy—a Salesforce career. Her pursuit to becoming a multi-certified Salesforce professional is shared here as well as her tips on how to study for the exam and master the trade.

Focus on People: Maayan Assayag – From Curiosity to Creating a Career

Reports and Dashboard Part 3: Manage Product Pricing with a Custom Report

If you would like to know how to create a custom report for Price Book entries, we have broken down the steps for you in this article. Creating a custom report for Price Book entries makes product pricing easier to update and manage.Product and pricing management is one of the top priorities of PuppyCat Global Inc., a rising superstar in the manufacturing industry of organic pet essentials. The sales managers… Read More

Reports and Dashboard Part 3: Manage Product Pricing with a Custom Report

Focus on People: Elkin Cordoba – Turning Dreams into Reality

Elkin Cordoba was looking for a job where he can be creative. Since he has always found computer automation fascinating, a career in the software industry made perfect sense. His journey with Salesforce began when a cloud computing company hired him and now he has evolved from writing code to becoming a Salesforce Consultant handling complex technical and business issues.

Focus on People: Elkin Cordoba – Turning Dreams into Reality

Reports and Dashboard Series: Attach CSV Files to Report Subscriptions

As promised, we will be highlighting feature updates and releases related to Reports and Dashboards through a blog series. For the second part of our installment, we discuss the ‘Attach .csv Files Report Subscription’ functionality.This feature release is pretty straightforward: reports can now be generated more efficiently via email without the hassle of printing each page, thus making the reporting process more digital and seamless.

Reports and Dashboard Series: Attach CSV Files to Report Subscriptions

Focus on People: Yash Arora – Solidifying Salesforce Experience through Certification

Yash is a Sales Operations Manager who has optimized crucial organizational processes using Salesforce. In his pursuit to be a certified Salesforce Admin, he learned that his Salesforce experience is already an edge, and studying for the exam unraveled further Salesforce knowledge that strengthens his current expertise. In this article, he also shared stories of his industry tenure, study habits for the certification, and his future career goals.

Focus on People: Yash Arora – Solidifying Salesforce Experience through Certification

Focus on People: Cary Walkin – Making the Impossible Possible

As an accountant, Cary primarily uses Excel. After taking a new role as a Financial Systems Manager, he was introduced to Salesforce to do the job more efficiently. This pushed him to take Salesforce certifications, making him an in-house expert of the platform. He also shared here his preparations for the exam, the challenges while learning the platform, and how he leveraged his certifications to establish stronger process alignments across the board.

Focus on People: Cary Walkin – Making the Impossible Possible

Batch Apex in Salesforce (Real World Scenarios)

Salesforce has introduced numerous declarative automation tools and features in recent times, significantly decreasing the reliance on Apex code. However, despite these advancements, developers still rely on Batch Apex when dealing with a high volume of records.What is Batch Apex?Batch Apex is used for processing a large number of records. Since the code is run asynchronously, the records are processed within platform limits. Once the batch Apex job is invoked,… Read More

Batch Apex in Salesforce (Real World Scenarios)

Focus on People: Mark van Voornveld – Taking the Big Shift: From Microsoft to Salesforce

Mark van Voornveld is an IT professional with a 30-year career built around Microsoft Azure Stack and Dynamics. While relatively new for him, he chose to transition to Salesforce, seeing it as a fresh path to take and a good addition to his expertise. Here, he shared his professional journey, reasons for this transition, and his adjustments to a new CRM and the essential, non-technical skills that make an IT… Read More

Focus on People: Mark van Voornveld – Taking the Big Shift: From Microsoft to Salesforce

Salesforce Einstein: 24/7 At Your Service!

Sugar, spice, and ‘everything nice’? Salesforce almost has it all now that Einstein, the smart CRM assistant, is already at our service. Einstein was first introduced as part of the Salesforce Spring ‘17 release and is now a component of Salesforce core cloud products. This innovation was built for the Customer Success Platform to break down the complexity of artificial intelligence technology, helping customers leverage AI capabilities. It must be… Read More

Salesforce Einstein: 24/7 At Your Service!