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We always want to hear and share successful Salesforce stories. By getting to know people who have had experience working with the platform, you can find out how Salesforce can help you grow in your future career.

This time we spoke with Kim Carlo Noceda, a Senior Salesforce Developer in a consulting company in Dubai. As a senior Salesforce Developer, his role is to provide solutions and build the system (configuration and development) based from the client’s requirements. His SalesForce journey has started back in March 2011 after his college graduation. Kim’s Salesforce journey is unique and it’s another example how the Salesforce platform can help you grow and be the best in your field.

How and Why did you get started with Salesforce?

I started working with Salesforce back in March 2011. It was my first job then. I was a fresh graduate that time and was new to CRM. It was challenging learning Salesforce back then since I was used to creating applications at the university from scratch.

What were your goals when starting and how did you keep motivated?

My goal was to be one of the best technical consultants in our firm. I keep studying Salesforce and learning from my projects in the company. My initially assigned projects were mostly US projects then after a few months, I was assigned permanently to Australian projects. All the projects that I encountered that time were all very challenging, not just the development but I was also part of suggesting the solutions for their requirements. Learning those things kept me motivated.

You’ve experienced working on US projects and Australian projects. Now you are living and working in Dubai. Can you make a comparison between all these markets and tell us where you felt that SalesForce is most wanted?

As per my experiences on projects in different regions, I think all markets are quite the same. In Australian projects, most of my experiences came from banks, financial companies and property management. Here in the Middle east, projects are mostly free-zone apps and automotive.

Dubai has one of the world’s fastest growing economies and is emerged as a business hub. How your experience with SalesForce has helped you to integrate in this dynamic business environment?

The work experience for the past 6 years helped me to adjust easily when I joined my company here. As I experienced different industries on my projects, I was able to adopt quickly cause mostly the implementation is quite the same but only different requirements.

What was the most challenging part of learning Salesforce and learning to code in APEX / VF, and how did you rise above those challenges?

The challenging part was the complex requirements of different clients. Most of my solutions, I checked first of it could be done via workflows or formula fields instead of creating triggers. I also got plenty of great mentors that time. They taught me well of the good coding standards and practices. That helped me very well on all of my current projects now.

What is your role now, and what does your day to day look like?

I am a Senior developer here. I focus mainly on Apex/VF development and solutions. I also do configurations from time to time. Also taking some time to learn Salesforce lightning and the new features of salesforce.

Can you share your thoughts about SalesForce lightning? What does you like/dislike?

The first time I encountered lightning, it was a bit different from Classic Salesforce. Configuration is built differently and even code and development. I personally like the look and feel of Salesforce lightning. What I dislike is that there are a lot of components now required in order to build a lightning page not like in visualforce that you only need visualforce page and an apex class as the controller.

What would you suggest for someone that wants to start a Salesforce career and become a Salesforce developer?

If someone wants to start a career as a Salesforce developer, I strongly suggest learning first the basics. Workflows, Validation rules and Process builders. These will help you a lot on coding. Apex/VF coding is just tricky on the logic part – on how you will execute your code. Apex and VF syntax are always on the internet. There also plenty of advices on the communities if you encounter any issues on your code.

What is your advice regarding certification and how to study for the exams?

For certifications, I mostly learned the things from the experiences on my projects. Then studied some of the release notes for the new features. There are a lot of mock exams that you can also use.

What are your future plans for gaining more certifications?

I am planning to study and take additional certifications before the year ends. Hoping I can get Admin and Platform Dev 1 this year. Reading new release notes and taking mock exams I think will do the trick.

How is the social life in Dubai?

Big difference from what I experienced in Australia. The nightlife here is different because beers and liquors are only sold in hotels and licensed shops. Summer here is super hot! People usually don’t go out during summer. But overall, it is quite good living here. I get to make a lot of friends and experience a different culture once again.

Can you tell our readers what are the best places to visit in Dubai?

Honestly, I haven’t gotten out and visited the attractions here in Dubai. The places that I have only been to are Burj Khalifa and Jumeirah beach. I am planning to go to Dessert Safari this winter. Dubai Aquarium at a Dubai mall is a good experience too.

Focus on People: Salesforce in Dubai

We always want to hear and share successful Salesforce stories. By getting to know people who have had experience working with the platform, you can find out how Salesforce can help you grow in your future career. This time we spoke with Kim Carlo Noceda, a Senior Salesforce Developer in a consulting company in Dubai. As a senior Salesforce Developer, his role is to provide solutions and build the system… Read More

Focus on People: Salesforce in Dubai

Salesforce Release Management

One thing that I have learned during my time as an admin is that being organized, knowing what has changed when and the impacts those changes might have to the Salesforce org are some of the most important things to have processes and procedures around. To me, release Management is an all-encompassing topic including agile style sprint planning, tracking of future projects and backlogged items, QA/test plans, and release notes…. Read More

Salesforce Release Management

Mass Download Attachments Tool

Every year Salesforce has 3 releases which are full of new and interesting features. However, every once in awhile, Salesforce decides to retire a well known feature. This is going to be the case with Winter ‘18. As part of the release, we will be saying ‘adios’ to Attachments and ‘hello’ to Files as the main supreme for all docs, images, etc. Along with that comes some challenges and questions –… Read More

Mass Download Attachments Tool

Richard Clarke – Expertise Matters

Richard Clarke is a Salesforce Consultant and runs his own Salesforce Consulting company called Artisan Consulting. He currently lives in Australia, and has 22 Salesforce certifications. Find out more about his extensive experience and journey below. How and why did you get started with Salesforce? My journey with Salesforce started in 2007. I was running my own business as a Microsoft Gold partner based out in New Zealand, and we… Read More

Richard Clarke – Expertise Matters

Validation Rules: Salesforce’s Hidden Figures

Validation rules can be a powerful tool to help maintain data integrity in systems. They’re custom logic tests you define so data has to meet certain standards or format before being saved. The test is run and returns either true (there is an error, do not save the record) or false (validation succeeded, carry on). In the case of an error, a message will display on the screen, the user… Read More

Validation Rules: Salesforce’s Hidden Figures

Creating Validation Rule Formulas – A Quick Tutorial

This tutorial covers some basic functions and logic that are useful when creating formulas in Salesforce. The examples below specifically refer to Validation Rule formulas, which can sometimes behave slightly different from other formulas in Salesforce. When writing a new formula or validation rule, I always like to have a tab open with a  “formula cheat sheet”, like this one. Remember: Validation rules prevent records from being saved when the result… Read More

Creating Validation Rule Formulas – A Quick Tutorial

What is the Approval Process in Salesforce?

Salesforce CRM isn’t the number one customer relationship management program for nothing. Aside from the core functionality, however, there is so much opportunity and peripheral usefulness built into the Salesforce platform that it has evolved into its own ecosystem in which organizations can live and self-sustain without much need to venture into other software. The drawback to this ecosystem is simply that each niche requires exploration to discover why, how,… Read More

What is the Approval Process in Salesforce?

Focus on People: Brian Lueken From Call Center to 16X Certified

Brian Leuken is an Application Architect for a large healthcare corporation. Rumor has it, that they have the largest Service Cloud healthcare implementation in the U.S. The implementation is growing right now – they’ve got licenses for 6,000, and it’s growing to around 21,000 in the next five years. The user population varies from frontline call center representatives to back office processing of all of the mountains and mountains of forms,… Read More

Focus on People: Brian Lueken From Call Center to 16X Certified

Offline access to your Salesforce data

Did you know that it is possible to access and edit your Salesforce data when you are offline? Although we are surrounded by internet connectivity most of the time, we are constantly on-the-go and having access to important data, even without internet access, is a great advantage. So how does offline view and edit access actually work? Offline access is possible when caching and Offline Edit is enabled for users…. Read More

Offline access to your Salesforce data

Focus on People: Jordan Elkin

Jordan Elkin is a Technical Consultant. He always knew that Technology Consulting was going to be his field, but he was on the look out for how to get started. Soon enough, he learned of the existence of Salesforce, and wanting to get to know it, watched some of the online sessions from Dreamforce 2015. He developed his Salesforce skills over the next few months, received his certifications, and now works… Read More

Focus on People: Jordan Elkin

Delivering successful Salesforce projects using Agile

Aymeric Zito is the CEO of ProQuest Consulting. In this article, he discusses how ProQuest have been so successful using the Agile project methodology to deliver Salesforce projects. Before we learn more about how Proquest uses Agile, can you tell us about your background and how you got started with Salesforce? My background is in neuroscience and software engineering. I started my career programming enterprise web applications in Java J2E and moved… Read More

Delivering successful Salesforce projects using Agile

Focus on People: Alex Bassett

Alex Bassett is a Salesforce Consultant based in Vancouver, Canada. Alex was originally working as a Data Reporting & Information Analyst, but upon learning about Salesforce and its opportunities, decided to begin his climb to get certified. After receiving his Certified Salesforce Administration designation in June 2016, he quickly found a job as a Salesforce Consultant. Learn about Alex’s Salesforce journey below. How and Why did you get started with Salesforce?… Read More

Focus on People: Alex Bassett

Apex Best Practices – Avoid Exceeding Governor Limits

Apex Code is the Force.com programming language used by developers to build custom business logic on the platform by writing Apex Triggers, custom VisualForce controllers and extensions, Anonymous Apex codes, etc. It runs in a multi-tenant environment where a single resource can be shared by all different Salesforce organisations or instances. In this case, it is crucial to ensure that no organisation would monopolise the resources. Salesforce.com enforced a set… Read More

Apex Best Practices – Avoid Exceeding Governor Limits

Salesforce Lead Process

Salesforce is a CRM or Customer Relationship Management tool and as such, its primary use is to manage the relationship between a business and their customers. Prior to consumers or businesses becoming customers, however they start out as potential leads. In this post are the basics of how to utilize Salesforce to track leads, convert them to deals and best practice around when to do so.All businesses are unique so… Read More

Salesforce Lead Process