As a Salesforce admin, you’re the backbone of your organization, orchestrating seamless workflows, securing sensitive data, and empowering users to achieve more. The Salesforce Summer ’25 release delivers a suite of innovative tools designed to simplify your daily grind, boost productivity, and future-proof your skills. 

At Focus on Force, we’ve curated five must-know features that every certified admin—whether you hold the Salesforce Administrator or Advanced Administrator credential—needs to master. From streamlining user access to supercharging automation, these updates will transform how you manage your org. Dive into the technical details, practical steps, and forward-looking insights below to elevate your admin game and drive unparalleled success!

1. Streamlined User and Permission Management from Summary Pages

Summer ’25 introduces a unified interface for managing user access, combining permissions, groups, queues, tab visibility, and permission set groups into the User Access Summary and Permission Set Groups Summary pages. This all-in-one approach empowers admins to handle complex user administration tasks with ease.

Why It Matters

Managing user access is a core part of your daily routine—whether onboarding new hires, adjusting roles during team restructures, or ensuring compliance during audits. This feature saves hours of navigating Setup menus, letting you focus on strategic tasks like optimizing user adoption or troubleshooting workflows. It simplifies:

• Onboarding Efficiency: Quickly set up new users with the right permissions, groups, and tabs, reducing setup errors.
• Compliance and Security: Easily audit and adjust access to meet GDPR or SOX requirements, critical for regulated industries.
• User Experience: Ensure users see only relevant tabs, preventing confusion and enhancing productivity.
• Team Collaboration: Streamline group and queue assignments for seamless task routing in sales or service teams.
• Scalability: Handle large user bases or complex permission structures without slowdowns.

Pro Tip: Leverage the Permission Set Group Calculator to bundle permissions efficiently, minimizing over-privileging risks.

Future Trend: Expect Agentforce AI to analyze user activity and recommend tailored permission configurations, streamlining daily admin tasks.

2. Retrieve Related Records in One Flow Element (Beta)

The Get Related Records Flow element (Beta) enables admins to fetch related records in a single step within Flow Builder, simplifying complex automation workflows.

Why It Matters

Your day-to-day tasks often involve automating repetitive processes, like updating related records or generating reports across objects. This feature reduces the time spent building and maintaining flows, letting you focus on user support or process optimization. It’s a game-changer for:

• Automation Efficiency: Streamline tasks like pulling all contacts for an account to send follow-up emails.
• Error Reduction: Fewer flow elements mean less room for misconfigurations.
• User Productivity: Faster automations improve user experience, like auto-updating opportunity stages based on account data.
• Scalability: Handle complex relationships in large orgs without performance hits.

Technical Implementation

1. To get related records, select an object like Account in the Get Records element,
2. Select Also add related records (beta). 
3. Then, add child objects like contacts and opportunities, linking them to the Account object.

Pro Tip: Combine with the Einstein Decision element to filter records dynamically, like prioritizing high-value opportunities.

Future Trend: Expect Data Cloud integration to enable real-time external data pulls in flows, enhancing automation for customer-facing processes.

3. Draft Email Content Directly in the Send Email Action

The Send Email action in Flow Builder now allows drafting rich text emails with merge fields directly within the action, reducing reliance on templates.

Why It Matters

Sending timely, personalized emails is a daily task for admins, whether notifying users of case updates or engaging customers with marketing messages. This feature saves time and enhances flexibility, making your workflows more effective. It supports:

• Personalization: Tailor emails to users or customers, like addressing a client by name in a case follow-up.
• Time Savings: Eliminate template creation for one-off or dynamic emails.
• User Engagement: Deliver visually appealing emails to boost open rates and user satisfaction.
• Process Efficiency: Streamline email-related workflows, like automating renewal reminders.

Technical Implementation

1. In Flow Builder, either create a new flow or open an existing one.
2. From the element menu, locate and add the Send Email action.
3. Navigate to Configure Email Content to compose your email. By default, the Compose Email Content option is selected.
4. To input email content directly, select Enter Text from the Body dropdown. Use the rich-text toolbar to apply formatting, such as Bold or Italics, and insert merge fields from upstream flow resources.
5. To toggle between formats, choose View as Rich Text or View as Plain Text from the Body dropdown.
6. To enable rich text display, set Rich-Text-Formatted Body to True. If set to False, the email displays in plain text.
7. To use an existing template instead, in Configure Email Content, select Use Email Template. This hides the Subject, Body, Rich-Text-Formatted Body, and Use Line Breaks fields. Enter the template ID or search for the desired email template.

Pro Tip: Use org-wide email addresses for consistent sender identity and better deliverability.

Future Trend: Einstein AI may recommend email content based on user engagement metrics, optimizing daily communication tasks.

4. Org-Wide Email Address for Report and Dashboard Subscriptions

Admins can designate a single organization-wide email address for report and dashboard subscription notifications, ensuring consistency and security.

Why It Matters

Managing report and dashboard subscriptions is a routine task, often involving ensuring users receive timely insights without security risks. This feature simplifies your workflow and enhances trust, critical for:

• Security: A verified sender address prevents spoofing, protecting sensitive data in daily reports.
• Professionalism: Consistent branding in emails reinforces your org’s credibility.
• Compliance: Simplified audit trails for subscription emails, easing daily compliance checks.
• User Trust: Users recognize a standard “from” address, reducing confusion in daily notifications.

Technical Implementation

1. To configure reports, navigate to Setup, use the Quick Find box to search for Reports, and select Reports and Dashboards Settings. Enable Enable Org-Wide Email Address for Report Subscription, then choose the desired organization-wide email address from the dropdown list.
2. To configure dashboards, go to Setup, search for Reports in the Quick Find box, and select Reports and Dashboards Settings. Activate Enable Org-Wide Email Address for Dashboard Subscription, then select the appropriate organization-wide email address from the dropdown list.
3. To set up or verify the organization-wide email address, navigate to Setup > Email > Organization-Wide Addresses and configure the address as needed.
4. Test email delivery in a Summer ’25 sandbox to confirm compatibility and use Email Logs to verify successful delivery.

Pro Tip: Test deliverability in a sandbox to ensure compatibility with your email provider.

Future Trend: Agentforce may analyze deliverability metrics and suggest optimizations for daily email tasks.

5. Debug Your Flows Faster and Easier with a New Experience

Summer ’25 introduces an enhanced Flow debugging experience, featuring detailed error messages, variable tracking, and a visual execution path.

Why It Matters

Troubleshooting flows is a frequent task when users report automation issues or processes fail unexpectedly. This feature cuts debugging time, letting you resolve issues quickly and return to strategic tasks like process optimization. It’s essential for:

• Rapid Issue Resolution: Fix flow errors during busy workdays, like when a lead assignment flow fails.
• Accuracy: Visual paths pinpoint failure points, reducing trial-and-error.
• Productivity: Streamline debugging for complex flows, freeing time for user support.
• Reliability: Ensure automations run smoothly, critical for daily operations.

Technical Implementation

1. Access your debug results to view the flow run organized into cards that display key details about the execution.
2. Adjust the debug panel size by dragging its edge to your preferred width or clicking the Expand icon to enlarge or Shrink icon to reduce it.
3. Search the debug run results by entering a term in the search box to quickly locate specific information.
4. Copy the entire debug log to your clipboard by clicking the Copy icon for further analysis or sharing.

For a visual walkthrough, check out this Flow debugging demo video.

Pro Tip: Save debug logs for recurring issues and use Flow Interview Monitoring to track live performance.

Future Trend: Agentforce AI may suggest flow optimizations based on execution patterns, simplifying daily troubleshooting.

Best Practices for Certified Admins

To fully leverage Summer ’25 and excel as a Salesforce admin:

1. Proactive Preparation: Sign up for a Summer ’25 Pre-Release Org to test features early. Experiment with user management, flow debugging, and email actions to understand their impact before the release hits (check the Maintenance Calendar for dates).
2. Rigorous Testing: Use a Summer ’25 sandbox to validate all changes, from permission edits to flow optimizations. Test edge cases, like large datasets or complex permission sets, to ensure stability in daily operations.
3. Comprehensive Documentation: Maintain detailed changelogs for permissions, flows, email configurations, and debug logs. Use tools like Salesforce Inspector to export configurations for audits, ensuring compliance with minimal effort.
4. Continuous Learning: Complete the Summer ’25 Release Highlights module on Trailhead to master these features. Explore Focus on Force’s certification study guides to deepen your expertise and prepare for advanced credentials like Advanced Administrator.
5. Security First: Regularly audit permissions and email settings using the Access Analyzer and Email Logs. Schedule monthly reviews to align with compliance requirements and prevent access creep in daily operations.
6. Collaborate with Stakeholders: Work with end-users to validate tab visibility and email content, ensuring features meet their daily needs. Engage developers for complex flows, using the debugger to communicate issues clearly.
7. Embrace AI and Automation: Experiment with Agentforce and Einstein in flows to prepare for AI-driven administration. Start small with Einstein Decision elements to automate routine tasks like lead prioritization.
8. Monitor Performance: Use Flow Interview Monitoring and ApexGuru (for Unlimited Edition) to track flow and system performance, addressing bottlenecks before they disrupt daily workflows.

The Salesforce Summer ’25 release is your ticket to transforming daily admin tasks into opportunities for efficiency, security, and user satisfaction. By mastering streamlined user management, related record retrieval, dynamic email drafting, org-wide email addresses, and enhanced flow debugging, you’ll empower your org to thrive in a dynamic landscape.

As AI and Hyperforce redefine administration, Focus on Force is here to help you succeed. Our comprehensive study guides, practice exams, and expert-led courses will sharpen your skills, boost your confidence, and prepare you for certifications that elevate your career. Embrace these features, stay ahead of the curve, and unleash your potential as a Salesforce admin superstar!

What Summer ’25 feature will you tackle first? Share your thoughts in the comments or join the conversation with #FocusonForceSalesforceSummer25!