This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
I have successfully passed Salesforce admin certificate exam, thanks to focus on force admin guide and practice test it has helped greatly. Trailhead is a great resource but you will need a focused approach to pass the certification. Special shout out to Mr. Martin for providing such a great resource. Looking forward to additional certificates
Way to go, Ashish! What’s next for you? We are glad to hear that the materials helped.
I passed my ADM 201 certification last week. FoF study guide and practice exams was the key to my success. Thanks for the detailed coverage of exam objectives with illustrations. Highly recommend this site for anyone taking Salesforce certifications.
Thank you for your positive feedback, glad you found the materials useful and you passed!
Hello! Is there an estimated time the study guide takes to review? I’m trying to work up a timeline for my boss on how long it takes on average to go through the material. Thanks for any insights.
This is hard to answer as it depends on your prior experience. If you are familiar with the topics it is more of a review, versus if the topics are new to you and you need to learn them in detail. We have a sample study schedule here, that may be useful: https://focusonforce.com/salesforce-administrator-certification/
Hello Admin people – I am needing some help here. I find that there is SO MUCH information in this course that I don’t know how to handle it. I feel like I am swimming in details and information. Any comments from the floor on how to handle this would be appreciated..
Hi Cameron,
The study guides are patterned after the official exam guides for the certification exams. I’m not sure how much Salesforce experience you already have, but you could use Trailhead for more hands-on practice and then revert back to the study guide for a summary of things you should remember for the exam.
I noticed that Salesforce classic is mentioned throughout this course. Is there a lightning version of this course? Does it matter for the Admin 1 test?
There is no Lightning version of the course. Salesforce is gradually changing the questions from Salesforce Classic to Lightning Experience so we have both. However, the actual exam contains mostly UI-independent questions. The important thing is to understand the concepts and have a good foundation.
Yes, this is true but there’s a reality that more and more questions are the focus on how would you do this and that on Lightning (assuming you know how to work on it), right?
Hi Juan,
Based on feedback we received from users who took the exam, there were very little to none Lightning-specific questions.
HI team,
I have cleared Admin certification.
Thank you so much for the materials, was so helpful.
Is there Pardot certification guide available ??
Congratulations on passing the Admin exam, Albin! We currently do not have any materials for Pardot.
Thanks for helping me pass the ADM201 exam.
I passed the ADM201 certification exam today on the first attempt. Your study guide and practice tests were very useful and I will certainly be using your material again for any other certification exams I might take. Thanks FocusonForce team!
Great to hear, thanks for letting us know!
Just passed ADM 201! Thank you Focus on Force for the study guides and exams!
Thanks for the great material, it helped me study efficiently for the cert.