This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
My exam release says summer 19, is the course updated for the summer 19 release?
Yes, the materials are updated in line with the Summer ’19 release.
Is it better to start learning the higher weighted topics (security & access 13% etc.) and then move on to the smaller ones or just go down the list they way it’s laid out ?
Hi Jay! We recommend going through the higher weighted topics, especially when you have limited time.
I passed on my first try! I will definitely be using your materials again for future certification exams. Thanks for the comprehensive guides and exams.
Congrats, Michael! We are glad to be a part of your Salesforce journey.
only study material is displayed but practice question or topic question are not displayed .plz guide
Hi, as you have purchased wrong course, it’s swapped for you to have access to exams.
Hi, Do you anticipate to have similar material fro Marketing Cloud and EA? Thanks
Hi Nicolas, thanks for your interest in our materials. Unfortunately, for now, we don’t have any materials for Marketing Cloud or EA, but we will consider them as potentials for our future courses.
I passed yesterday my Admin exam with very high scores and without a doubt i can confirm that with the mix of Trailhead and Focusonforce.com study guide and exam package you cannot fail the Admin exam if you understand all the questions, answers clearly and practice enough to have the practical routine as well not just theoretical. The real exam questions are very similar to these one, not exactly the same but if you understand these topics concept I don’t think there will be a problem. I really appreciate the efforts in the background for creating these materials.
Thanks,
Bali
Hi Bali, Congrats on passing the exam and thanks for the nice words about our study materials. We’re always happy to hear that they helped.
FOCUSonFORCE is the way to go. I took 2 months to go over every chapter. I took each mock exam about 3 to 4 times. I PASSED my test on the first try with no hassle. I literally got stuck on 4 questions and that was it. If you want to PASS use the FORCE.
I’m worried that a lot of this material will be in Classic while I’ve done 41 badges and 36k in points in Lightning modules on Trailhead already. Should I still review this to have an idea of how everything works, or is it possible with the different UI that I end up confusing myself?
Most of the topics are UI independent so I would not be overly concerned about that. We are constantly updating and adding Lightning screenshots and information.
How would you recommend we use the FoF ADM201 study guide with Trailhead?
You could go through each section topic in the study guide, do the Trailhead for that section, and take the topic exam for that section. When you’ve finished all sections, then you can take the FoF Practice Exam. If you notice that you still have a lot to improve on a certain section, review the study guide for that section and take the particular topic exam.
I passed the Admin Exams some 4 weeks ago, thanks for the questions. They were very helpful!