This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
Hello Focus on Force Team yesterday I took the exam an I passed, great sudy guide and practice exams, I just want to say Thank you.
Congratulations, Victor! We are glad to know that our materials helped!
Thank you Focusonforce team, for the guide and mock exams. It gave me more confidence and complete the certification with in a short time. I am happy to share with you that today I am able to clear Salesforce Admin Exam and certified as Salesforce Administrator. Thank you very much.
Congratulations on getting certified! We’re glad our materials helped.
Hi Gopinath, How long it took for you go from start to certification?
Thank you Focusonforce team, the content has been very instrumental in helping me gain a better understanding of the Salesforce platform as well as getting me certified. Great job team.
Congratulations! We’re glad our materials helped.
I passed the exam today in 1st attempt. I did not just clear it, I smashed it!
FoF gets the biggest credit for this, thank you!
That’s amazing, Kunal! We are glad the study materials were able to help you.
Best Christmas gift ever! Just passed the Admin Course (23Dec) first time. Would never have done it without the study guide to read through. Thanks
That’s awesome, Mark! We are glad the study guide helped you pass just before Christmas :)
I passed the Admin Exam today in my first try. Thanks FOF for this study guide!
Great news! We’re glad that our materials helped. Congratulations on clearing the certification exam, vtvu1908!
Is it possible to map custom lead fields to standard fields on the Account, Contact, and Opportunity?
Hi B, currently it is not possible. Salesforce says they will work on it but did not provide a timeline.
Big thanks to the FocusOnForce team for making this course. It was crucial for me while preparing for the Admin Certification. I passed the exam today. All topics are explained clearly and are easy to follow. Practice exams were very helpful too.
Hi Alisa, congratulations on passing the exam, we’re so happy to hear that our materials helped!
I want to thank FocusOnForce team for providing study guide and mock exams. It really helped as I didn’t have much time to practice on trailhead. The detailed description and screenshots helped me to pass my admin certification exam today. Thank you FOF for providing these amazing materials for lesser cost.
Hi Visa, We’re glad that our materials helped!
I want to thank everyone involved with both this and the Admin Exam Question courses. It has been an incredible tool to help me obtain my Admin Certification!
I will share your message with the team. We are glad the study materials helped :) Congrats on passing the exam, Adrián!
What is the avg number of hours it takes for the candidates to prepare and pass the exam?
It all depends on your previous knowledge and experience. Usually, we recommend to take a few months to prepare, but if you work with Salesforce every day, and you have a few hours to study each day, we believe it’s possible to pass within a few weeks.
Hi Adrian, How long it took to prepare and pass the exam?