This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
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Congratulations Leonardo! This is great news, we are happy to know that our materials helped! Cheers!
Thanks to focus got my first salesforce admin certificate. Hope Focus will help me to gain my next certification.
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I passed my admin exam today. Admin course details helped me to pass. Thank you, Martin and Team.
Awesome news,sreenivasa! Congratulations on clearing the exam!
I passed my Admin Certification last night! Many thanks to Martin and the whole staff for the great study materials! On to the next Cert!
Congratulations Jim! The whole team is happy to know that our materials helped, cheers!
I just passed Salesforce Certified Admin Exam. FocusonForce materials were of great help. Thank you very much. Next stop is Salesforce Service Cloud Exam:)
Awesome news, Famil! Congratulations on clearing the exam, cheers!
I haven’t started the practice exams yet. I am wondering if the questions on the actual exam will be categorized by the topics as shown in the lessons. What is the actual exam format? Do they ask the questions randomly or categorically? Thanks.
There are topic exams and there are practice exams. The topic exams contain all the questions that exist regarding a particular topic. A practice exam consists of 60 questions, with the proper distribution of questions according to the weights of the actual exam. It is meant to mimic the official exam in terms of the number of questions, the weights, and the time.
Hey FocusOnForce, just passed my admin exam yesterday at the first tray with 79% overall weighted score. Thank you very much for your help your guide and exam questions are great. Best Regards Andreas https://trailblazer.me/id/andreashimmelreich
Congratulations on clearing the exam, Andreas! The whole team is happy to know that our materials helped, cheers!
Congratulations Corina, what do you recommend to pass the exam?
This is an amazing course and I’m proud to share that I passed the Salesforce Certified Admin exam on the first try!! Thank you so much for the detailed study guide and the practice exams (both topic and full exams were extremely helpful). These materials helped me fill in the gaps and gave me the confidence I needed.
Awesome news, Camille! Congratulations on clearing the exam and thanks for sharing your experience. We are glad to know that our materials helped, cheers!
I passed the Salesforce Certified Admin Exam today. Thank you for the detailed study guide and practice exams! They were both extremely helpful.
Awesome news, Corina! Congratulations on clearing the exam, cheers!