This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
FOF Team, The material you collated has helped a great deal in clearing my Salesforce Certified Administrator exam. Thank you!
Hi Anuja, congrats on passing the exam, and thanks for sharing! We’re happy to hear our materials helped!
is it possible to add formula fields and roll up summary fields in reports? thanks
Hello, Lola! Thanks for taking the time to share your clarification. It is not yet possible to add formula or roll-up summary fields to a report. However, Salesforce provides fit alternatives for similar requirements such as creating row-level formulas and summarizing report data. You can view the following articles for more information:
Summarize Report Data
https://help.salesforce.com/articleView?id=reports_builder_fields_summaries.htm&type=5
Evaluate Groups and Totals with Summary Formulas
https://help.salesforce.com/articleView?id=reports_builder_fields_formulas.htm&type=5
Evaluate Each Record in Reports with Row-Level Formulas
https://help.salesforce.com/articleView?id=reports_formulas_row_level.htm&type=5
I passed the exam yesterday for Salesforce Admin! Thank you FoF! I found the Question bank to be the most helpful for preparing.
Great news, Sylvia! Congratulations on clearing the exam, we are happy to know that our materials helped! Cheers!
Just passed the exam yesterday! Focus on Force was instrumental in providing me with the understanding I needed to pass. Both the study guide and practice exams are top notch.
Congratulations on clearing the exam, Chris! The whole team is happy to know that our materials helped, cheers!
If you are not a salesforce admin at your company, how many hours of study should be enough to clear the exams?
Hi Prince, It’s hard to give a definite answer on the number of hours. It is better to make a plan to approach the topics in a structured way, working through them with a number of study tools, e.g. our study guide, practice exams, trailhead and practice in your own org, until you feel you know the topics thoroughly.
I agree with Martin. I’d also add that for me it was especially helpful to take the practice exams as much as I could in order to get a clear understanding of where my weaknesses were.
I just passed today! Salesforce trailmix suck compared to Focus on Force :P
Great news, RR! Congratulations on clearing the exam, cheers!
Just passed the exam!!
Hi Patrick, congrats! That’s great news!
Just passed Admin credentials – thank you Focus On Force Team
Hi Sebastien, congrats, that’s great news! We’re happy that our course helped!
Team FOF, I cleared my Salesforce Certified Administrator exam, after few months of trailheading , badges, super badges and importantly through the very focused and to the point FOF study materials. Thank you!! to the whole FOF team. for the efforts. Cheers!! :)
Awesome news, Vineet! Congratulations on clearing the exam, we are happy to know that our materials helped!
I have been studying and taking topic quizzes and practice exams to prepare for Admin Exam. I found there are ADM210, ADM201C (Lightning Experience), and ADX201 certificate exams. Can you please give me some advice on which one is the most relevant exam to take after I studied the materials from FOF? Thanks.
Hi Edgar,
ADM210, ADM210C, and ADX201 are classes offered by Salesforce. There is only one Admin certification exam which you could register for via Webassessor.