This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
Hello, I just passed the Admin exam. I found the practice exams to be very helpful. Thanks!
Great news, Renald! Congratulations on clearing the exam, we are happy to know that our materials helped!
Thank you all for this very helpful course. I passed my admin certification in June and could not have done it without these materials
Great news, Ilya! Congratulations on clearing the exam, we are happy to know that our materials helped, cheers!
A little late with the update but I passed this exam about 6 weeks ago, and found FoF material very helpful
Awesome news, Matt! Congratulations on clearing the exam, we are happy to know that our materials helped! Cheers!
Thank you! Thank you! Thank you! Today I passed the SF Admin 201 after just 2 1/2 weeks of following your course program. That is especially significant given the fact that I had previously failed the 201 exam four (4) times. Now on to the Advanced Admin 301! I’m PUMPED!
Hi Burt, awesome news. Congrats on passing the exam, and thanks for sharing. We’re happy to hear that our materials helped!
I have cleared Salesforce Admin last week. Thank you for FOF materials. I am preparing for App Builder now . Thanks, sowmya
Congratulations Sowmya, thanks for letting us know. Glad we could help!
Hey there From Dallas/Ft Worth TX. Just wanted to let ya’all know I passed my Admin Certification last Wednesday. Great study material and practice exams. Very instrumental in my passing the exam. Thank you so much!
Awesome news, Gregory! Congratulations on clearing the exam, the whole FoF team is happy to know that our materials helped. Cheers!
Hi all!! I have passed this afternoon!! Many thanks for the materials provided. Without them, it would be much harder! Thanks Martín and the whole team! Cheers from Santa fe province, Argentina!!!
Awesome news, Guillermo! Congratulations on clearing the exam! The whole team is happy to know that we are able to help.
Congrats, I m also preparing for the exam. did u just use practice test, or both study material and practice test?
Hi Focus on Force Team – Just a quick note to let you know that I passed my exam yesterday and 100% could not have done it without the Study Guide and the Practice Exams. I’ll be sure to come back when I need to study for my Advanced Admin. Thank you!
Congratulations on clearing the exam, Donna! The whole FOF team is happy to know that our materials helped, cheers!
Hi team! i ‘ve passed the exam! however, the certification salesforce sent to me is wrong! it’s missing my last name! how can i manage this? I need the certification with my full name. thanks
Hi Lola,
Send an email to [email protected] with your concern, and they will fix it. Congratulations on clearing the exam!
thanks Sara! what would be the next certification you suggest to keep growing in salesforce? App Builder? thanks
Hi Lola,
It depends on your interests or the career you would like! Salesforce has information on each certification and who it is best suited for:
https://trailhead.salesforce.com/credentials/administratoroverview
I am not able to locate the question sets. Can anyone please help?
Hi Manimala, study guides and exams are two separate courses, so each of them needs to be purchased separately.