This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
passed my admin exam, thanks for the great learning resource, now hard part is to find job /project.
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Hi Salvatore, great news, congrats on passing the exam!
Passed my Admin just using your guide and mock exams. Thank you for your efforts!
Great to hear Kirill, thanks for letting us know!
Hi Martin and Team,
I have passed the admin exam today after 3 months of toil. Your materials were really helpful. Thank you so much and I am ecstatic.
Congratulations Krishnamurthy! It’s great to hear that our materials helped. Cheers!
I passed my Salesforce Admin exam on the first attempt!! Thank you Focus On Force, your material was so helpful, I am new to the Salesforce platform but your study helped me!
Congratulations on clearing the exam, Tyla! We are happy to know that we are able to help, cheers!
Today I passed my Admin Exam on the first attempt. I couldn’t have done it without F of F. Many thanks, and I will keep using your material in the future!!!
Awesome news, Tim! Congratulations on clearing the exam, the whole team is happy to know that our materials helped! Cheers!
Just passed my Admin Certification! The study guide and exams helped so much! Thank you!
Hi Curtis, thanks for letting us know, great to hear that they helped you!
I can’t tell you how much this site helped me pass my Admin Exam today, first try! Thank you!! I will definitely be using Focus on Force for my next certification!!
Awesome news, Stephanie! Congratulations on clearing the exam! The whole FoF team is happy to know that we are able to help, cheers!
Hi Stephanie – planning on taking soon using FOF to study. Any tips to get the most out of it?!
I suggest taking an exam to get a base and then study that and the guide where you feel you need extra focus.
Hi Stephanie! Congratulations! i wanted to ask how long it took you to revise and prepare to sit for the exam?
Thankyou! All in all I would say that it took me 5 months but I was also working that into a full time working and Mom schedule.
The new numbered slides feature is soooooo helpful!! Thank you so much for the update.
Hi Rachael! We are glad that you liked the new layout of our page.
Thanks a lot Focus on Force team! I passed my Admin Exam today with your study material and practice tests.
Congratulations on clearing the exam, Kiran! We are happy to know that our materials helped, cheers!
Congratulation Kiran.