This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
How close are the practice tests to the real tests? I just did one practice test before starting this course to set myself a baseline. I got a 75% on it. Not that I will not prepare, but based on this baseline, how likely would I be to pass right now? I am just try to figure out what kind of time commitment I need to put into preparation for this so I know how far out to schedule the exam.
Hi Jeff,
If you really know 75%+ of the material (not just get the questions right), you will be very well placed to pass the exam. Please make sure you identify your weak areas and try out scenarios in your own org. Use active recall where appropriate (e.g. recite out loud to yourself the concepts or explanations) to make sure you really know them.
You are ready when you have gone through the practice exams and identified the areas where you are weak, and then concentrated on them using the topic exams. Once you have a good understanding of those areas and have recreated scenarios in your dev org, you would be in a good position to take the exam.
Passed my test last Sunday. 100% will be back for App Builder!
Hi Martin,
Just passed the exam today. Narrowly missed just by 2 points on the first try. Extremely helpful material and very exam specific. I must say, absolutely fantastic work by you and your team in putting all of this together. Kudos!!
Thanks,
Vishnu
Just passed the exam today. This study guide was instrumental to my success. Thanks!
Awesome what did you find most helpful flash cards? repetition? and how many hours a day did you study?
I passed the ADM 201 Exam yesterday! Reviewing the study guide and exams were extremely helpful, I felt this prepared me more than trailhead did.
That’s so reassuring to hear, and congratulations! I take the test in a few weeks.
I passed the exam on Thursday. The course and the practice exams were great, but trailhead and just playing around in a dev org were useful as well. One thing that was SUPER helpful was reading the reasons why I got some of the questions wrong on the practice exams. I can tell you that saved me on at least 2 questions on the real exam.
I passed the exam yesterday :)
What other content did you use aside from this program if any?
I passed my Salesforce Admin exam today. This course was such a great help. Thank you for all hard work!
Hi Martin, Is this course and practice tests enough for getting certified? Regards – Divya.
Hi Divya, we encourage you to do Trailheads and use other resources provided by Salesforce, such as their videos and help documentation.
We have created a guide on how to study for the Admin certification exam here:
https://focusonforce.com/salesforce-administrator-certification/
I passed my Salesforce Admin exam today . I just used the study guide, mock exams and trailhead to prepare for the exam. Thank you Martin and team for putting this together. I am planning to take my advanced admin exams and will be back here soon.
Thanks for the feedback, glad it helped!