This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
Hi Martin and Team, thank you for your effort in creating such a wonderful content. Admin Exam guide and practice exams equally helped me to crack the certification last week. Now looking forward to the Sales Cloud consultant material. And will renew my admin guide subscription when it expires.. why? because i love it!
Hi Amal, congratulations on passing the admin exam!
We are happy to hear that you love our materials. I will share your feedback with the team :)
I just passed the Salesforce Admin Certification today! This course was extremely helpful and key in helping me prepare for the exam. I used this course in conjunction with Trailhead to practice various concepts and scenarios. The course materials are highly organized making it easy to navigate and understand while the explanations are highly detailed and thorough. I especially like the screenshots associated with the explanations. The formatting and wording of the questions are reflective of the exam structure. Outstanding! I plan to use other Focus on Force courses to study for future certifications. Thank you!
Congratulations on passing the exam, Sherika!
Congratulations! I take my exam on April 25th and I am excited!
I passed my admin exam today. The course material really helped a lot for quick reference but I would recommend to dig deeper and practice using the trailhead . The practice exams are double thumbs up !! Please go through the practice exams for sure, they really help you understand the scenario based questions and the approach to answers .
I just got my ADM201. Focusonforce was very helpful with updated question sets !
Congratulations on passing the exam, Anita! We are also glad to hear that our question sets are up to date.
Hi Anita, I am planning to take test.can I PM to get some info about ADM201?
I just wanted to drop a quick note and say thanks for the materials, FocusOnForce was a key tool in passing the Admin exam. ThankYou!
what is the difference between the study guide topics “Sales and Marketing Applications (15%)” and “Sales and Marketing Applications ii)?
Hi Karthik, we split the category into two parts so that they are easier to digest.
Hi, do you have these in audiobook form, or have you thought about it. I enjoy the courses but spend a lot of time on the road, and would love to listen to someone talk about the concepts. Thanks
Thank you for the suggestion! I will pass it on to the team.
This would be awesome! I am always on the go.
I echo this sentiment.
I passed the Admin 201 exam yesterday and want to give credit where credit is due. I owe a large portion of my success to FocusOnForce and their study tools. The study guide was incredibly thorough and I recommend starting there and simultaneously using a Dev org to put into practice some of the concepts covered. The practice exams were a can’t miss feature and provide great insight around the conceptual aspect rather than just memorization. This is in large part what separates this resource from other study tools out there. Lastly, the new 20 question exam feature is awesome for when you’ve just got a few minutes and want to do some quick review. Thanks again Focus On Force!
Congrats. What is the 20 question exam feature you mention in your post above?
Hi Raja, we recently added a ‘Question Bank’ feature to the practice exams that display 20 random questions from the entire question bank, useful when you don’t have time to do a full practice exam but want to do a shorter exam that covers all of the sections.
Oh, sweet!
Hey folks,
I passed my ADM201 admin certification yesterday and want to thank Focusonforce study guide. I felt it was precise. My approach was slightly different. I used the guide with a combination of practice exams from here and other websites and also finally well reading the salesforce documentation(specific topics) for getting conclusive answers to situational questions.
I highly recommend FocusonForce, it is a great head start.
hey Senthil, im about to give my test next week. i would be very thankful if you could give me an exam guide about how the test was? thankyou!
Senthil,
What other practice exams did you use to prepare for the test? FocusonForce is great, but I want to try other exams and then return here to test my knowledge. Thanks!
Hello Martin & Co.
Passed my admin certification exam yesterday on the first attempt. and sure seems to me this site was a huge part of being ready. I think Trailhead is cool (“the fun way to learn”), but your approach seems much better focused (pun not really intended) on the skills needed for the exam. I sometimes thought it helpful to also launch SF in a Trailhead playground and actually see how some of the pages worked hands-on. Will probably be back soon for more study guides. Thanks again…