This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
Passed on first try at the end of June After being in an Admin role for 8+ years, decided it was finally time. The practice exams provided helped give me me confidence that I needed going in to it. They also helped me prepare for the types of things I could miss (always make sure to check the appropriate number of correct answers, watch out for tricky wording, etc.). The format of tbe practice exams was very true to the real experience.
That’s great Bryan, thanks for sharing your experience and congratulations on passing!
I really appreciate the resources. I did not pass my first time after only reviewing the practice tests. Then I incorporated the study guide and that really helped me clarify what I did not fully grasp the first time around. Thank you thank you!
I literally just passed my admin 201 certification, and just want to say the combination of the study guide and the practice exams were largely responsible for me passing. I had awful practice test scores before I used the FocusOnForce Study Guide and Practice Exams. I had studied using Trailhead and Mike Wheeler’s course. The questions on the practice exams were very similar to the real exam. Thanks, Martin and team.
Hi Cullen,
Congratulations on passing the exam, and thanks for the nice words about our materials. We’re glad that we helped.
Is there anyway to get the flashcards printed? I mean I don’t know if you can personally send them to email because I want to be able to have them with me because it’s easier to study that way instead of coming to the website all the time to read.
We don’t have a way to print them currently, but we will investigate if we can add that in the future.
Second that request! I’ve been creating my own on index cards.
Thank you for this excelent site i got my certification last monday :)
I passed my certification today on the first try! Thank you so much for this amazing material. The practice quizzes and exams were also imperative to my success.
Hi , I passed my Admin Certification last month. Thank you focus on force for providing excellent study guide. I highly recommend your website.
So happy I signed up for this! I was able to pass on the first try!!!
Grats. Same for me.
Regarding adding a user, when the user is notified by email about user creation how many days the email will stay valid?
The current default validity period is 7 days. As of the Summer ’18 release, this can be configured so that the link can expire within 1 day and up to 180 days.
https://releasenotes.docs.salesforce.com/en-us/summer18/release-notes/rn_security_auth_welcome_email_links.htm
This was one of my questions in the exam, so maybe its worth to add this information into the slides.
Thanks Alexander, we will update.
I passed! Thank you, Focusonforce.com! Your site had a TON of great information and really helped me get through this challenging exam!