Service Cloud Consultant - Certification Goal
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Hi, just a couple of comments on some things i notice that may or may not be typos… on Service Console practice test, there is a question that states “…an external system is used to store and manage <> support tickets”. I wonder if that should be internal (as mentioned a couple of times). the word internet implies an external website which would make one think the answer would be Web Tab, which is wrong.
Thanks for noticing that. We will update that question. In the future, you can use the Provide Feedback button to comment on the specific question you have a concern on.
Thanks Martin and Team, the materials and especially the exams has been really helpful for passing the exam.
Hi Markus, congratulations on passing the exam, we’re happy to hear our materials helped.
Hi, is this version of study & tests exams up to date for the actual questions of the SF certification ?
Hi Bernard, our team is constantly working on updates of all courses, and we’re currently working on Summer ’19 updates.
Thank you. No possibility of already having information? I am registered for this exam for in a week, and as far as I could hear, the subject I just learned in this course as well as the questions no longer fit the current exam.
Hi Bernard, the current certification exams are based on Spring ’19 and our materials are already updated with that release.
Thanks Sara, it worried me a bit because it’s a complex subject, and my colleagues tell me that the review has just changed. Fingers crossed for next week :)
Good luck! If you have any questions on the items in the practice exams, our team is ready to help in the forums.
Trained with it. Passed the real exam at first try.
Passed today :) Thank you!
How long have you been using Service Cloud? How long did you study FocusonForce? Thanks
Martin & Team:
Just cleared the Service Cloud exam today, on the first go. Hmmm… what’ll be next? The study materials and mock exams were a big factor in helping me prep.
Hi Martin & Team:
Thanks for the solid study materials and mock exams. Just cleared the Service Cloud exam today, on the first go. Hmmm… what’ll be next?
Hi Martin & Team:
Thanks for all of the hard work you put in to make this training material the best there is in the Salesforce world. And for just $19? Y’all certainly ain’t gettin’ rich on this venture.
Just cleared the Service Cloud exam today, on the first go. Hmmm… what’ll be next?
Hi Adam, it’s great to hear that our course helped to pass on the first try. Do you already have a plan for a new course?
Hi Zrna:
Yup. PD1 is next. Already started. ?
Hi Martin, I have passed the service cloud certification exam.The material was well organized.
Question : Is there any plan for Integration architecture course?
Great to hear Abdul, we are currently working to finish the data architecture study guide, after that we consider what to do next, so not in the short term.
And yet another exam passed thanks to this site. Thanks a lot!