Focus on People: Jordan Elkin

Jordan Elkin is a Technical Consultant. He always knew that Technology Consulting was going to be his field, but he was on the look out for how to get started. Soon enough, he learned of the existence of Salesforce, and wanting to get to know it, watched some of the online sessions from Dreamforce 2015. He developed his Salesforce skills over the next few months, received his certifications, and now works… Read More

Focus on People: Jordan Elkin

Delivering successful Salesforce projects using Agile

Aymeric Zito is the CEO of ProQuest Consulting. In this article, he discusses how ProQuest have been so successful using the Agile project methodology to deliver Salesforce projects. Before we learn more about how Proquest uses Agile, can you tell us about your background and how you got started with Salesforce? My background is in neuroscience and software engineering. I started my career programming enterprise web applications in Java J2E and moved… Read More

Delivering successful Salesforce projects using Agile

Focus on People: Alex Bassett

Alex Bassett is a Salesforce Consultant based in Vancouver, Canada. Alex was originally working as a Data Reporting & Information Analyst, but upon learning about Salesforce and its opportunities, decided to begin his climb to get certified. After receiving his Certified Salesforce Administration designation in June 2016, he quickly found a job as a Salesforce Consultant. Learn about Alex’s Salesforce journey below. How and Why did you get started with Salesforce?… Read More

Focus on People: Alex Bassett

Apex Best Practices – Avoid Exceeding Governor Limits

by Nicole Pauline De Guzman Apex Code is the Force.com programming language used by developers to build custom business logic on the platform by writing Apex Triggers, custom VisualForce controllers and extensions, Anonymous Apex codes, etc. It runs in a multi-tenant environment whereas a single resource can be shared by all different Salesforce organisations or instances. In this case, it is crucial to ensure that no organisation would monopolise the… Read More

Apex Best Practices – Avoid Exceeding Governor Limits

Salesforce Lead Process

Salesforce is a CRM or Customer Relationship Management tool and as such, its primary use is to manage the relationship between a business and their customers. Prior to consumers or businesses becoming customers, however they start out as potential leads. In this post are the basics of how to utilize Salesforce to track leads, convert them to deals and best practice around when to do so. All businesses are unique… Read More

Salesforce Lead Process

Focus on People: Nick Liechty

Nick Liechty is a next-generation innovative Salesforce leader with a unique combination of technical expertise and enterprise experience across a variety of industries. Having architected and led dozens of clients through their journey into the Salesforce ecosystem, he is definately one of the leaders of the pack. Below he shares some of his experiences and tips with you: How and Why did you get started with Salesforce? I was doing… Read More

Focus on People: Nick Liechty

Extending Social Sign-On in Communities

By: Warren Mangahas With an ever-expanding number of social media platforms, the need for companies to accommodate third-party logins is increasingly paramount. Even if you have a fantastic Salesforce Community set up, full of valuable resources and a vibrant user-base, the idea of having to sign up on another site and memorize another password may just be enough to turn someone off from signing up. This is where Salesforce Social Sign-On… Read More

Extending Social Sign-On in Communities

Customizing a Flow User Interface

Flows are a very useful way for developers to create standardize business processes and perform actions in Salesforce, without writing any code. Some examples of where Flows can be useful include helping your Customer Service team provided consistent service across your organization by standardizing questions and scripts, or Flows can be used internally to help maintain data integrity. When you embed your Flow into your user’s UI, you will usually… Read More

Customizing a Flow User Interface

Focus on People: Nancy Johnson

Nancy Johnson is a high level Project Manager hailing from Sydney, Australia. Having focused on being a Project Manager and Business Analyst during her career, getting Salesforce certified was her next logical step. Nancy shares her Salesforce journey with us below. How and Why did you get started with Salesforce? I am a very experienced Project Manager and a friend asked me to be a Project Manager at her organization… Read More

Focus on People: Nancy Johnson

Top 5 Salesforce Business Analyst Skills

Salesforce Administrators are in the unique position of wearing numerous hats to maintain their instance. Depending on the number of licenses and integrations, people can find themselves in more of a business analyst or project manager position instead of working in just Salesforce. Quite a few admins are the sole system experts for their company so this can be very complicated when enhancements pop-up. The main problem is that just… Read More

Top 5 Salesforce Business Analyst Skills

Focus on People: Neal Lightfeldt

Neal Lightfeldt works as a Sales Excellence manager and in this post, shares his Salesforce journey with us. How and Why did you get started with Salesforce? Our parent company began a new initiative several years ago focused on applying OpEx principles to the front end of the business. Part of that initiative included implementing Salesforce. I already had experience implementing and administering our previous CRM system (SalesLogix), so I… Read More

Focus on People: Neal Lightfeldt

Salesforce Naming Conventions are not just for Devs

by Amanda Bailey In a previous post, we did a deep-dive into cleaning up Salesforce fields using a free resource called Field Trip. We discussed the importance of removing fields that are not used or updating them to be required. In today’s post, we will be taking cleanup a step further by discussing the importance of naming conventions. It isn’t the most glamorous of topics but an administrator who can… Read More

Salesforce Naming Conventions are not just for Devs

Focus on People: Jasmin Ashley

I have been a Salesforce.com consultant for two years in Wellington, New Zealand. A career in IT was not a focus while I was studying both a Marketing and Psychology degree. I even completed a couple of IT papers while at university, wondering why they were compulsory. Having worked a series of different jobs in different industries in the build up to this role, I observed different businesses and processes… Read More

Focus on People: Jasmin Ashley