Two-Factor Authentication FAQs


What is 2FA?

Two-Factor Authentication (2FA) is an added layer of security for your FoF account. It requires you to provide two different types of information to log in: your regular password and a unique code generated by your authentication method.

How does 2FA make my FoF account more secured?

2FA adds an extra level of protection. Even if someone manages to get your password, they won't be able to access your account without the additional code from your 2FA method. This significantly reduces the risk of unauthorized access.

What do I need for 2FA?

Your FoF Account and a chosen authenticator app.

What happens if I don’t setup 2FA on my account?

If you choose not to set up 2FA on your FoF account, it remains vulnerable to security breaches if your password is compromised. 2FA provides an additional layer of protection, making it significantly harder for unauthorized individuals to access your account.

Setting Up

How do I set up 2FA?

Simply follow these steps to setup 2FA on your account:

  1. Upon logging in, you will be prompted to establish two-factor authentication. Enter your email address.
  2. An OTP will be sent to the provided email address.
  3. Input the received code and click the "Verify Code" button.
  4. Choose an authenticator app from the dropdown.
  5. Following on-screen directions, open the chosen app, navigate to the menu, select "Setup Account," and scan the displayed barcode.
  6. Upon scanning, the authenticator app will generate a 6-digit verification code. This code should be entered back on the website, followed by clicking "Verify and Save."
  7. For contingencies, you will receive backup codes via email. These codes are one-time use only, useful for login if your device is inaccessible.
  8. For safekeeping, an option to download the backup codes is available.
  9. Click "Finish," to complete the setup.

What do I do if I can’t log in to my account using my device?

You may use your backup codes to login. If you encounter other issues, contact for further assistance.