Cookies Policy
Whilst using this site, some information is collected automatically using 'cookies' or local storage.
We use cookies on our website to help us provide customers with the best possible online experience. If you continue to browse our website we assume that you are happy for your web browser to receive all cookies served by our site.
What are cookies?
A cookie is a small text file that’s placed on your computer or mobile device when you visit our website. Cookies are useful because they enable collection of user data and analysis of how the website is being used by visitors, to optimise and create the best possible customer experience.
The cookies we use do not hold any data that can identify you personally, such as; names, phone numbers, email addresses, mailing addresses, bank account numbers or credit card information.
Some cookies are temporary to your browsing session and deleted every time you close your browser. Other cookies remain on your device until they expire or you delete them from your device’s cache.
What cookies/tracking technologies do we use?
We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our websites or opened an email that we have sent them.
Why do we use cookies?
They help us to operate our websites and services, enhance and customise your experience across our websites and services, perform analytics and deliver advertising and marketing that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content and analytics. They also enable us to use advertising networks to manage our advertising on other website.
What cookies do we use?
Essential cookies
This site uses essential cookies as they are essential to the effective operation of our website.
Non-essential cookies
To help us understand how visitors use our site and to measure it’s performance, this site uses web analytics cookies provided by Google Analytics. We only use trusted web analytics platforms that provide statistical insight into interaction and behaviours of website visitors.
Our site uses targeting cookies that support behavioural advertising. This form of advertising allows advertising of a more relevant nature to be tailored and broadcast by capturing user's online behaviour. Some of these cookies are placed on your computer to display our advertisements and also use to evaluate the effectiveness of our advertising and promotions on third party websites.
Please note that by 'opting out' of receiving cookies from any network, you may disable the ability for a network to deliver advertisements that are targeted to your interests.
Accepting or rejecting cookies
You may be able to configure your internet browser to warn you each time a new cookie is about to be stored, so that you may make a decision whether to accept or reject it. If cookies are already on your system, you can delete them.
For more information about cookies and how to delete them, please visit:
www.aboutcookies.org
www.allaboutcookies.org/manage-cookies/
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Our own cookies
We use cookies to make our website work including:
- Determining if you are logged in or not
- Allowing you to add comments to our site
- Tailoring content to your needs
- Making our shopping basket and checkout work
There is no way to prevent these cookies being set other than to not use our site.
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Advertising Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.
You can learn more about online advertising at http://www.youronlinechoices.com
Remarketing Cookies
You may notice that sometimes after visiting a site you see increased numbers of advertisements from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. We are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.
How can you control cookies?
You can accept or reject cookies by changing your web browser controls. Our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.
You can manage your cookie settings by following your browser's instructions.
Our use of cookies on this website
COOKIE NAME | LOCAL/THIRD-PARTY | PURPOSE |
|---|---|---|
PHPSESSID | LOCAL | The PHP session cookie is a general purpose identifier used to maintain user session variables. It only contains a reference to a session stored on the web server. No information is stored in the user's browser and this cookie can only be used by the current web site. It is a random generated number and will be deleted when you end your visitor session. It does not contain any user identification information. Member Login: This cookie stores the logged in user's username and a 128bit encrypted key. This information is required to allow a user to stay logged in to a web site without needing to submit their username and password for each page visited. Without this cookie, a user is unable to proceed to areas of the web site that require authenticated access. |
ld_114_quiz_responses | LOCAL | This cookie stores quiz selections. It helps prevent against issues where someone is taking a quiz and the internet session is lost before submitting. When the internet connection is restored, the user can go to the quiz and all the previous selections are saved. |
woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session | LOCAL | Our shopping cart system (WooCommerce) uses cookies. Some of these cookies are sessional and are required for the payment process to work and no longer have an effect once you have logged out of the site. Others remain on your internet browser once you have left the site. The WooCommerce cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. They also contain a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored in these cookies. |
bp-activity-oldestpage | LOCAL | On the theme Activity page, rather than the list of activity being paginated, it has a “load more” button. The “bp-activity-oldestpage” cookie remembers what page of activity the “load more” is on. |
_utm* | THIRD-PARTY | These are Google Analytics cookies are used to collect information about how visitors access and use our site. This is used to monitor performance, for reporting, and for providing data that will influence the improvements made to the site. The cookies collect information in an anonymous form, including the number of people visiting the site, their gender and age, how many pages they looked at and what pages they visited. |
paypal* | THIRD-PARTY | Our payment processing mechanism (PayPal) uses cookies. These cookies are sessional and are required for the payment process to work. |
| |
Further information on third party cookies we use
Google Analytics (Analytics)
- Google Analytics uses cookies to help us analyse how our users use our websites and services. You can find out more about this service and how Google uses your data at http://www.google.com/analytics and www.google.com/policies/privacy/partners/
Paypal
We use third-party payment facilities. You make these payments on the following payment provider sites, where the provider's cookie policy will apply: