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Why Is a CRM Important?

A CRM is a critical component of any business. There are many benefits to having one, and in this blog post, we will discuss some of the most common reasons for getting started with a CRM. At its core, customer relationship management (CRM) is all of the activities, strategies, and technologies that companies use to manage their interactions with their current and potential customers.

Why Is a CRM Important?

Focused and Certified: Lee Beardshaw – Enhanced Opportunities with Salesforce Certification

Lee Beardshaw is a Salesforce Consultant for Primo Cloud Consulting which helps a number of different businesses implement Salesforce in their systems. He got his start in Salesforce more than a decade ago when he had to implement a CRM system for an international vehicle tracking solutions company. After going through numerous systems, he realized that Salesforce was a cut above the rest.

Focused and Certified: Lee Beardshaw – Enhanced Opportunities with Salesforce Certification

Salesforce Platform App Builder Certification: A Few Pointers Before Your Exam

There are generally two types of candidates that take the Salesforce Platform App Builder certification: one with vast experience and the other might actually be a beginner. Although it will certainly be easier for the former, it does not mean that the latter can’t pass it with flying colors.With guided preparation, anyone can clear this exam in their very first go.My name is Abhi Chauhan. I am a Salesforce Developer… Read More

Salesforce Platform App Builder Certification: A Few Pointers Before Your Exam

Focus on People: Vitaly Makarkin — The Importance of Community

Vitaly is a Consultant and Business Analyst whose career started in Marketing. After opening his first marketing agency a decade ago, he decided that CRM implementation was a necessity and experimented with various CRM software before finally deciding on Salesforce. A multi-certified Salesforce professional in Admin, Advanced Admin and Platform Builder; Vitaly gives some practical insights on how to empower oneself by being a part of a community.

Focus on People: Vitaly Makarkin — The Importance of Community

New Salesforce Admin Exam (Updated for 2021 Syllabus)

The Salesforce Admin exam will be changing on June 23, 2021. While it may look like there were many changes, actually more than 90% of the topics you need to be knowledgeable in are the same as in the previous exam outline. So what is changing? For starters, the number of exam sections have been reduced from 12 to 7. Previous sections were either moved or renamed as shown below.

New Salesforce Admin Exam (Updated for 2021 Syllabus)

How to Start your Salesforce Career

At Focus on Force, we understand the power of certifications in helping you to improve your Salesforce career and understanding of the Salesforce platform. These certifications can lead to raises, promotions and more leverage in salary negotiation. However, early on in your Salesforce journey it can be difficult to translate these certifications into paychecks by landing your first Salesforce job.

How to Start your Salesforce Career

Things for new Salesforce admins to do in the first week and month

You’ve landed your very first job as a Salesforce administrator, or maybe it’s not your first. But still, you feel like celebrating on that very first Monday, leaning back in your chair and putting your feet up on the desk, drinking your favorite caffeinated hot beverage and relaxing! Not quite so fast. Being a successful anything requires getting off to a good start on the correct foot and being organized from the beginning.

Things for new Salesforce admins to do in the first week and month

Preparing for Your First AppExchange App

I’m Johann, a Berlin Admin, Developer, Architect, and entrepreneur. I use all my knowledge and experience to craft small but powerful apps at Admin’s Helper. 3 apps in 3 months: What sounds like a crazy idea was possible because I did my homework before I started. The homework I did was ‘defining guidelines’ and ‘study before I build’. The guidelines helped me to focus on the right things, while ‘study before I build’ made sure I was fast and good with my code.

Preparing for Your First AppExchange App

What is Custom Setting in Salesforce

If you have delved into the world of custom objects in the Salesforce platform, you have more than likely used Custom Objects to interact with your Apex code, and, depending on your permissions, even had your APIs call on those custom objects. Amazing, right?

What is Custom Setting in Salesforce

Focus on People: Samuel Blount – Getting Admin Certified For Broader Professional Competencies

Samuel was formerly an Engagement Manager for a digital transformation (DX) project. While still enjoying a non-technical role for his client, little did he know that his passion for continuous learning will be rekindled through a Salesforce certification. Check out how he was able to decode the nooks and crannies of this known CRM tool, his future career plans, and how the certification made him a sought-after professional.

Focus on People: Samuel Blount – Getting Admin Certified For Broader Professional Competencies

App Builder Exam Update February 2021

The exam guide for the App Builder certification has been updated for the Winter 21 release. We regularly monitor the exam guide for changes and go to work to update our materials after analyzing the changes. At first glance, it looks like there were many changes and if you have the exam scheduled soon, you may be wondering if your preparation will be sufficient.

App Builder Exam Update February 2021

Focus on People: Andrew Smith – Shifting From Robots to Readers Through a Salesforce Career

Andrew was once a Robotics professional who simply wanted to get out of his comfort zone. While he’s on his way to master newer skills to add to his arsenal, he suddenly found a niche of expertise that seems to fit his goals and purpose—a Salesforce career. Know about his journey in discovering the Salesforce career path, the challenges he faced while studying for the certifications, and the measures he took to be a successful Salesforce professional in the learning space.

Focus on People: Andrew Smith – Shifting From Robots to Readers Through a Salesforce Career

Focus on Joy

Community is one of our company values. We are part of the Salesforce community and seek to help others wherever possible. This may mean providing advice, extending course access, and providing free access to volunteer groups. And this time of the year is different because we have extended our community’s reach to focus on sharing joy.

Focus on Joy

Reports and Dashboard Part 4: What Else Is Here?

The Winter ‘21 release is here and the Summer ‘20 release hype has already ended, but we still want to make sure that you did not miss out on the past updates related to the Salesforce report and dashboard features. In the last part of this Reports & Dashboards series, grit your teeth as we count down to the last four items in our checklist! 4 In Console, Report Links… Read More

Reports and Dashboard Part 4: What Else Is Here?