Business Analyst - Certification Goal
Resources
Lessons
Customer Discovery
- Determine business strategies, goals, initiatives, and challenges to define the scope of a Salesforce project or business initiative.
- Discover how a customer is leveraging existing products to establish the current state.
- Understand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle.
- Apply the implementation lifecycle for planning business analysis activities.
- Analyze the customer's Salesforce environment(s) to identify opportunities and constraints.
- Demonstrate knowledge of Salesforce capabilities, align them with business needs, and recommend potential solutions.
- Knowledge Check
Collaboration with Stakeholders
- Plan discovery activities based on the target stakeholders to perform a thorough analysis of business needs.
- Identify key stakeholders and develop relationships with them as a trusted advisor to act as a liaison between business and technical teams.
- Given a scenario, choose the most effective technique for eliciting business needs from stakeholders.
- Explain how to move from current state analysis to an agreed future state design.
- Given a scenario, manage competing priorities to obtain stakeholder consensus.
- Knowledge Check
Business Process Mapping
- Demonstrate how to define the scope of a complex business process and break it down into manageable steps.
- Analyze and document a business process to elicit requirements and engage stakeholders to visualize a future state.
- Document business processes in a version controlled repository to manage scope.
- Knowledge Check
Passed the Salesforce Certified Business Analyst exam , 2nd attempt. Thank you Focus on Force team!!
Hi Sarada, Congrats on passing the Salesforce Certified Business Analyst exam! Persistence pays off! We’re thrilled the FoF resources helped you along the way.
Passed the Salesforce Certified Business Analyst exam today in the first attempt!
Hi Heiko, Congratulations on acing the Salesforce Certified Business Analyst exam on your first try! ?? Your dedication and hard work have truly paid off, and the FoF team is thrilled to celebrate this impressive achievement with you. ? Best wishes on your continued success in the dynamic world of business analysis!
Passed my exam today, thank you for the course and study exams. One more for the books :).
The content was helpful. Like others mentioned, aim for a 90% or higher on the study exams. This helped me land at 80% on the actual exam.
Full disclosure, I was also using a Udemy course that helped guide me through what trailhead modules to do in addition, helpful as well.
Hello Mo, Congratulations on passing your Business Analyst exam That’s a huge accomplishment, and we’re thrilled to have played a part in your success! Your dedication and hard work have definitely paid off. We appreciate your feedback on the course and practice exams. We’re always striving to improve our offerings, and hearing that our content was helpful and aligned with the real exam is incredibly valuable.
Remember, the FoF team is always here to support you on your Salesforce journey. Don’t hesitate to reach out if you have any questions or need guidance in the future.
I passed the BA exam end of last month! It’s given me the confidence to go back and study for the Admin cert, thanks for the content!
Hi Lori, Huge congrats on conquering the BA exam! Your perseverance is inspiring, and we can’t wait to see you tackle the Admin cert next. You’ve got this!
Passed my BA exam! Thank you for your great course material and practice exams.
Hi Richard, Huge congrats on passing your Business Analyst exam, that’s fantastic news! Your dedication and hard work have truly paid off. We’re so thrilled for you and incredibly proud to have been a part of your success. Your kind words about our course material and practice exams make all the effort worthwhile. Keep shining!
Hello Focus team,
I cleared my Associate exam 2 days back. Your material was really helpful.
Hi there! I just passed the Business Analyst exam. Your study guide was a great help!
Hi Carlos, Congratulations on acing the Business Analyst exam! ?? We’re thrilled to hear that our study guide played a crucial role in your success. Your hard work and dedication truly paid off—celebrate your well-deserved achievement!
I just cleared my Business Analyst exam!! Thankyou to the well structured & well curated resources . I did benefit from practise exam bundle as well.
Onto the next one, Sales Cloud Consultant it is :)
Hi Rashmi, A massive congratulations on acing your Business Analyst exam! We’re thrilled to hear that our resources played a crucial role in your success. Best of luck with your journey towards the Sales Cloud Consultant certification—go crush it! ?
I just passed my exam today. Thank you for providing the materials to understand the exam.
Hi Sondra, Congratulations on passing your Business Analyst exam! ? We are so proud of you for your hard work and dedication. We are glad that the materials we provided were helpful in your preparation. Keep up the great work!
Passed my exam today! Thank you for your help!
Hi James, ? Congratulations on acing your BA exam! ? The entire FoF team is thrilled for your success! ? Your hard work has truly paid off, and we’re proud to have been a part of your journey. Keep shining bright!