Modern Salesforce Administration: Mastering Agentforce, Automation, and Governance at Scale

This instructor-led course guides learners through mastering the Salesforce platform by managing a complete administrative lifecycle.

What You’ll Learn:

• Master the Foundations: Grasp the core Salesforce architecture and speak the language of the platform like a pro.
• Build & Deploy Safely: Learn to use Sandboxes to develop and test your ideas before they ever touch a live production environment.
• Control Data Access: Navigate the complex world of user permissions to ensure the right people see the right data at the right time.
• Custom App Development: Design and build custom applications from the ground up that solve real-world business problems.
• Ensure Data Integrity: Master the tools used to import, manage, and validate data so your organization stays clean and organized.
• Visualize Success: Turn raw data into actionable insights using high-impact Reports and Dashboards to track Key Performance Indicators (KPIs).
• Work Smarter with Automation: Eliminate manual tasks by building automated workflows that keep the business moving 24/7.
• Navigate the Ecosystem: Learn how to tap into the massive Salesforce community and resource library to maintain and grow your org effectively.

Ready to get started? Use the navigation links to the left to explore the lessons, where you’ll find all your training resources.