User Experience Designer - Certification Goal
Resources
Lessons
Discovery
- Provided with a set of business requirements, determine which research methodology and tools should be used to design a solution.
- Given a scenario, demonstrate how to gather requirements and plan strategy given current user experiences.
- Describe key Salesforce UX personas and which processes they normally do.
- Given a scenario, describe how Salesforce can add value to user experiences.
- Knowledge Check
Declarative Design
- Given a scenario, describe how core Salesforce objects function, how that can affect the user experience, and when to use and customize them.
- Given a scenario, describe declarative features that improve information presentation, hierarchy, and architecture in static experiences.
- Given a scenario, describe declarative features that improve user efficiency over a series of steps.
- Given a scenario, determine which global Salesforce configuration to use for optimized user flow.
- Given a scenario, determine options for users to access onboarding, support, and learning.
- Given a scenario, describe how to apply branding to a solution.
- Knowledge Check
Hello, dive deeper into SLDS in the UX designer study guide and exam questions, it’s a great resource but the actual exam covers a lot of other details.
Overall I felt well prepared for my exam despite some technical issues with FOF website in the last few days but your IT team were great in swiftly responding and resolving the main issue. Thank you
Congratulations on passing your User Experience Designer exam, Jitka! 🎉 We’re thrilled to hear that you felt well-prepared and appreciate your feedback on SLDS. We’ll review our materials and update them as needed. Thank you for your patience and kind words about our IT team’s support. 🌟