Thinking of making a bold career move in 2025? Now’s the moment to learn how to switch careers to Salesforce. The Salesforce Admin role is the most common in the ecosystem, offering median US salaries between $80,000 and $126,000. 

Source: Glassdoor

Is Salesforce a good career? As 86% of IT leaders expect generative AI to be vital for their success, the demand for Admins who can confidently configure tools like Einstein 1 Platform, Agentforce, and intelligent flows is skyrocketing. Combine that with a significant skills gap in AI, and you have a powerful opportunity. 

Whether you’re coming from tech, customer support, or project management, this is the perfect time to pivot into an AI-infused, future-ready role. This 90-day roadmap will show you how to make the transition to the Salesforce Admin career path.

Understanding the AI-first Salesforce Admin role

Is Salesforce Admin a good career? Absolutely, yet the role of a traditional Admin is evolving. Since Salesforce has been pioneering AI for Customer Relationship Management (CRM) systems since 2014, the AI-first Salesforce Admin goes beyond CRM maintenance. These experts enable smarter business processes by embedding AI-powered features into the platform. 

They work with tools like Einstein 1 Platform to configure conversational prompts, use Prediction Builder to surface insights from historical data, and implement Next Best Action to drive intelligent automation. 

Source: admin.salesforce

Salesforce Admins with AI expertise team up with developers and data teams to ensure the tools they use truly support the business and are applied ethically. This shift means Admins need not only platform expertise but also a basic understanding of AI models, data readiness, and outcome evaluation. 

Your 90-day roadmap to becoming an AI-first Admin

The following 3-month roadmap will guide you through your Salesforce career journey, helping you build the skills, experience, and confidence to become an AI-driven professional.

Days 1–30: Build your foundation

The first 30 days of your transition to Salesforce career are all about establishing a solid base. Start by exploring Salesforce fundamentals through modules on Trailhead, Salesforce’s free online learning platform, focused on CRM, data models, user management, and automation. 

Simultaneously, begin preparing for the Salesforce Certified Administrator exam by using platforms like Focus on Force. Pair that with Trailhead modules or trusted online courses in AI, data analytics, and automation to broaden your understanding of machine learning, natural language processing, and AI ethics.

By the end of this phase, you’ll have a strong grasp of CRM admin essentials and a clear sense of how AI can improve customer experiences and simplify business processes.

Days 31–60: Get hands-on with AI in Salesforce

During the second phase of your Salesforce career transition, set up a free Salesforce Developer Org to get hands-on experience with Flows, Agentforce, Einstein 1 Platform, and Next Best Action. Experiment with creating AI-driven user experiences, like auto-suggestions, intelligent case routing, and predictive fields.

Work on projects that mirror real-world needs, like automating routine tasks or improving response times. Join Trailblazer Community groups, where admins and devs swap challenges, solutions, and tips. Use Superbadges to track your growth: they pull together multiple skills into hands-on, real-life challenges. 

By the end of this phase, you’ll know how Salesforce AI tools work and have practical experience applying them to common business scenarios.

Days 61–90: Validate skills & build your personal brand

The final phase of your path to Salesforce is about validation and visibility. Aim to take and pass the Salesforce Administrator Certification, as it remains the most recognized entry point into the ecosystem. Start building your professional presence by posting project takeaways or lessons you’ve learned on LinkedIn or in the Trailblazer Community. 

Even short posts can show initiative and catch the right attention. You might write about a challenge you tackled in your dev org or how an Einstein feature helped improve a mock business process. 

By the end of 90 days, you’ll have a mix of verified skills, real experience, and a visible professional presence, ready to step into your AI-first Salesforce Administrator career path.

How to position yourself for the AI-first job market

To stand out in the AI-first job market while shaping a powerful career path at Salesforce, highlight the specific tools and features you’ve worked with, such as Einstein 1 Platform, Flow automation, or Next Best Action. Use action-oriented language to show impact. For example:

• “Used Agentforce to boost case routing efficiency by 30% in a mock sales workflow.”
• “Designed and tested predictive lead scoring flows using Salesforce AI features in a Developer Org.”

Even if your AI experience comes from personal projects or certifications, include it, as recruiters value proactive learners in forward-looking roles. Highlight any AI Superbadges, Trailhead Ranger status, or related courses to show you’re serious about growing in this space.

Finally, update your LinkedIn with AI-focused keywords to help the right opportunities find you. Join Salesforce AI groups and communities to keep learning, share what you know, and connect with recruiters looking for AI-savvy talent.

What’s next after landing the role?

Once you land your first AI-first Salesforce Admin role, the learning doesn’t stop. Keep your edge by checking Salesforce AI release notes each quarter — it’s a simple way to stay on top of new tools and features.

Get involved in AI-focused Trailblazer groups, forums, or local meetups to network with others working at the intersection of CRM and AI. This keeps you not just employed but relevant and ready to grow in your new career.

As your skills grow, you can specialize: some Admins move into AI-focused Salesforce Developer roles, while others lean into the functional side.

Source: Focus on Force

Final tip: Every career switch is unique

No two journeys are the same, so honor your pace and path. Stay curious, keep building, and don’t hesitate to ask questions. Ready to start your career path for Salesforce Administrator? Your 90 days begin now!