Note
Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.
As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.
For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.
Sharing, Visibility and Licensing
- Given a scenario, set the correct user visibility in an Experience.
- Given a scenario, set the correct object visibility in an Experience.
- Recommend the Declarative Sharing options that could be leveraged for an Experience.
- Given a scenario, implement external account relationships for an Experience.
- Given a set of requirements, evaluate which external license type(s) to use.
- Given a scenario, determine a security model based on an Experience use case.
- Describe roles for external users.
User Creation and Authentication
- Describe the different ways users can be created, such as manual, Data Loader, Self-Registration, Just-in-Time (JIT) provisioning.
- Given a scenario, determine how to properly set up a user for an Experience.
- Describe options for Single sign-on.
- Apply the steps for enabling partner and customer users for Experiences.
- Identify how to grant users access to an Experience.
Administration, Setup and Configuration
- Apply the steps for implementing Channel Sales Partner Relationship Management (PRM).
- Describe the capabilities of different Experience deployments and migrations.
- Describe how to enable and activate an Experience.
- Given a scenario, recommend and implement Delegated External User administration.
- Determine the steps to build a public Experience.
- Determine steps to configure and setup Topics.
- Apply ticketing and Service Cloud capabilities for Experience Cloud.
Hello Guys
Thanks for the wonderful study guide and awesome question bank. I passed the exam, in my first attempt, mainly by religiously going through your materials and of course by executing exercises/projects on Trailhead.
Many thanks
Neel
Wonderful! Congratulations on clearing the exam, Neelakanta! The whole FOF team is happy to know that we are able to help! Cheers!
Hi Neel! We are glad to know that you have passed the Experience Cloud Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!
Hey there! Hot from the press – just passed the certification and studied predominantly using the FOF guides and exam simulations. Really appreciate the time and effort you put into the content.
Hi Alexander! We are glad to know that you have passed the Experience Cloud Consultant Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!
Has got this certification.
Thank you.
Wang Shaohua, congratulations on having the Certification for Experience Cloud. Have a great day ahead!
Team, Before I start for this cert – Can you confirm if study guide is updated and aligned with Salesforce provided guide ?
Hi Gaurav, yes, our materials are aligned with the official exam guide for Experience Cloud.
Hi – It seems that the whole topics and structure changed, I was half way through the study and it now all changed. Is it because of a new exam structure? Is there any way to map what I had already done?
Hi Mickael, as we mentioned in the note box, Salesforce updated Community Cloud to Experience Cloud recently and we have been working hard to update our materials to align with the new exam objectives. As the structure and many of the objectives have changed, we would suggest to start from the top, you will recognise some of the same objectives but it would be best to go through everything again, as some of the terms have changed, e.g. Community -> Experience Cloud site etc.
I logged in to the community cloud study guide today and all the topics have been changed. I understand this was done to update the guide per the new exam guidelines, but is there a way to know which topics are new and which have just been rebranded? For eg, I had finished the implementation, and sharing and security modules and completed half of the community setup module. What’s the equivalent of that in the new guide?
Hi Amit, As the structure and many of the objectives have changed, we would suggest to start again from the first topic, you will recognise some of the same objectives but it would be best to go through everything again, as some of the terms have changed, not only Community -> Experience Cloud site but many others. You can find a reference here: https://help.salesforce.com/articleView?id=release-notes.rn_experiences_rebrand.htm&release=230&type=5
Strangely my question / comment raised here yesterday (added under one posted a week ago) has been deleted – why? Or was it moved elsewhere?
Hi JT, we responded to your initial comment via email to provide more details on your query. Thanks!
Hi Martin! Will this course be updated to the new Spring 21 Release which now calls this certification Experience Cloud Consultant and has modified objectives?
Hi Jenny, the Spring 21 release which includes this name change in Community Cloud has not taken effect yet. The official exam guide is still following the Winter 21 outline – https://trailhead.salesforce.com/help?article=Salesforce-Certified-Community-Cloud-Consultant-Exam-Guide
As soon as the official exam outline gets updated to Spring 21, our materials will definitely be updated as well.
Hi – I’ve just completed my cert and passed it so thanks for the course and it certainly helped get across the subjects. Some feedback in that I did find the exam significantly harder than the examples here. Lots more edge cases and red herring type questions – also felt significantly skewed towards complex sharing and security scenarios. I scored 90+ in the example tests but felt lucky to pass the exam.
Congratulations, David! Thanks for sharing your experience. The whole team is happy to know that we are able to help, cheers!
Thank you, FoF team! I just passed the Community Cloud certification exam! This one was mean! Study hard!
Congratulations Kadir, glad you passed and we could help!