This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Note
Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.
As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.
For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.
Resources
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example: Setup Audit Trail, Login Hours, Session Settings)
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model. (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process. (for example: sales process, opportunity, path, and forecast impact.)
- Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
- Knowledge Check
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (eg, dashboard components, data sources, chart types, subscribing, running user).
- Knowledge Check
Just wanted to say thank you for these resources. I passed my Salesforce Admin exam today and am so relieved and happy to get it first go!
Bridget, this is wonderful news. Thanks for sharing this to everyone. I feel that there will be a lot more users like you who will be even more motivated to tackle their own certifications with the help of our materials. A milestone worth celebrating! Cheers!
I recently Passed my Admin Exam on my first attempt . Focus on Force Exam and study guide were really helpful.Thanks to FoF team.
Hello Usha! We’re glad to know that you have cleared the ADM certification. That’s awesome considering it’s your lone attempt. Congratulations on that achievement!
Cleared my admin exam today. Thanks to FoF team . It really helped me in preparing for certification.
Hello Vijay! Nice to hear that you passed the ADM certification. This is a milestone worth celebrating! Cheers and best wishes on the next ones that you will be tackling!
Cleared my admin exam in the first attempt thanks to the extensive study material provided on your website!
Hello Niha, we are pleased to hear that you have passed the ADM certification. Knowing that we have made an impact on your study preparations is such a good thing to hear for our Team. Cheers to a job well done!
I just passed my admin certification exam, thank you so much for the help!.
Ovarlyn, we are glad to know that we were able to assist you in your preparations. Cheers to your new milestone. We are happy for you!
Hi, I recently passed my Salesforce Admin Exam. Much thanks to FoF for in-depth explanations of all the concepts. The videos and the practice exams were very helpful.
Shilpa, we are delighted to know that you are now a Salesforce Certified Administrator. Your study preparations surely paid off. Congratulations on your success!
Hi, I’m heading to book my exam, I need the Salesforce Admin exam discount coupon, where can I get this? Can you people send me the coupon code?
Our Architect courses will be on sale for $19 until March 21 and will revert back to their original price ($24) as soon as sale ends. This can be used in conjunction with our LUCKY$17 coupon (which also expires on March 21). You may check our social platforms for more information.
I have successfully passed on my first attempt and want to thank you very much for your course and all it’s help it has provided.
Congrats, Anthony! Happy to know our materials were able to help. Best of luck on the next one!
Today, I passed my Admin Exam!! I’m super excited but I couldn’t have done it without Focus on Force help. Also, my deepest gratitude to Charly and her invaluable expertise. I am recommending this website and her videos to several of my colleagues who are interested in getting certified. I know they won’t be disappointed! I’m buying another course and study guide for my next certification. Godspeed!
Hi Fidel! This is a very nice message to start a brand new week. Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!
Where are the videos? I have tried several of the links you posted but on none of these pages are there videos..
David, we checked your user profile and you are subscribed to Salesforce Certified Administrator Exams only.
The videos are part of the STUDY GUIDES. You may check our Sales page here: https://focusonforce.com/catalog/#administrator
More info here: https://focusonforce.com/administrator-certification-study-guide/