This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Platform Administrator - Certification Goal
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
Agentforce AI
- Describe the capabilities and use cases of Agentforce (scenarios about use cases, when it’s appropriate to use AI, security, troubleshooting agent permissions).
- Explain how to maintain, update, or install prompts and instructions in Agent Builder (light testing, conversation preview).
- Knowledge Check
Hi I used this course as the main content for the exam and I passed it quite easily. Also, it gave me a thorough understanding which was very helpful when moving on to the Sales certification, as many concepts on access rights, security, reporting, collaboration and workflow are addressed in that course again, but from a slightly different & more detailed angle.
Hi Martin, I passed my ADM 201 with 2 weeks of preparation using your study guide and mock exams on my first try. Just wanna say thank you for putting the materials together!
Hi Cynthia, that’s great news, glad that the materials helped!
Hi Martin,
I am planning for the Admin 201 certification. I would like to go through the Study Guide from here. https://focusonforce.com/courses/salesforce-certified-administrator-study-guide/
Can you let me know, how much I should pay for this 201 Study Guide Course as It is taking me to Paypal
Also, can you please let me know, if there are any free Study Guide that you can share. Thanks in advance
Hi Harish, the purchase price is listed on this page:
https://focusonforce.com/administrator-certification-study-guide/
passed my ADM 201 exam today. had taken various prior courses from simplilearn, udemy, dream force videos etc etc… however the only guide and practise exams that really worked and i felt like i was studying something in depth was this one. Thanks martin. you are a rockstar. i cannot even imagine how much time it takes to create such an awesome in depth guide. specially the explanation for each question. thanks a ton. onto the developer guide from you now.
Thanks for your feedback, it’s a team effort to create and keep all the materials up to date!
HI congrats on your certification. I am new to salesforce and planning to take certification of salesforce can you please guide how should i go for my certification. There is so much information I am not to understand which one to follow. I have take Admin certification course but need your guidance how to use this course to pass the exam. do I need to focus more on section which says Learn more
Hi, we have an article that gives our suggestions on how to study and where to start here:
https://focusonforce.com/salesforce-administrator-certification/
This site is so helpful, thanks a lot.
I got my certification today.
I will use your site for the next ones.
This site was very help full ! I passed my certification exam !
Dear Marthin
Thank you for your nice study material and sample test question. I have pass my ADM 201 (80%) Just now and you are the 1st person (after my family) I like thank you.
Thank you very much
Hi Ronty, congratulations on passing, glad that we were able to help you!
Dear Martin Gessner
Thank you for making this excellent study material and tests available. At a very short time I had to learn what was necessary to pass the Administrator exam. And I passed today with a really good score. The best part is that the exam material is accurate as the correct exam. For a period of 4 weeks I spend 1 day a week at work and 8 hours for a weekend reading the study material and doing all the exams (some of them more than 1). If you will like to speed up the process, I can definitely recommend FOCUSONFORCE. Thank you very much.
Question — Trying to plan my study schedule… how much time (hours) should I spent on each section of the guide? Obviously less for the lower weighted/shorter sections. Anyone have some advice?
Hi Aaron, check this article:
https://focusonforce.com/salesforce-administrator-certification/
and also check the forum, others have posted how they have studied there.