Study Guide
Course

Salesforce Certified Administrator Study Guide

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10 Lessons


This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.


Administrator - Certification Goal

Note

Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.

As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.

For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.

Resources

Take this Course

Admin Study Group Videos

Configuration and Setup I

Configuration and Setup II

Configuration and Setup III

Object Manager and Lightning App Builder

Sales and Marketing Applications

Productivity and Collaboration

Service and Support Applications

Data and Analytics Management

Workflow / Process Automation

Comments

    1. Ian Focus Team

      Hi Onima, thanks for the inquiry! Focus on Force does not provide a hands-on org for its users. However, you can create an org from Trailhead (Trailhead Playground) or a Developer Edition org for free that you can use for hands-on practice. To create a Trailhead Playground, please follow the instructions here: https://trailhead.salesforce.com/content/learn/modules/trailhead_playground_management/create-a-trailhead-playground. To sign up for a Developer Edition org, click here: https://developer.salesforce.com/signup.

    1. Rielle G. Focus Team

      Hello Deepak! I’d like to highlight that our Admin study guide is an all-encompassing resource, seamlessly integrating topic-focused videos with corresponding slides to ensure a detailed and enriching study journey.

  1. LaToya Hargrett

    Hi FoF, I just remembered that I hadn’t commented in Oct 2022. After completing the Prepare for Your Salesforce Administrator Credential offered by Trailhead and using the study guides and exam preps offered by FoF, I passed the SCA exam on the first attempt! The exam prep questions are well written and prepared me for the scenario-based questions on the exam. I learned how important it was to read and reread the questions asked after seeing how often I’d get the wrong answer from silly mistakes. I’m currently using FoF for my Salesforce BA exam prep and plan to use it for Platform App Builder, Sales Cloud, and many others. Thank you for the excellent learn-at-your-pace study material :)!

    1. Sandeep Focus Team

      Hi LaToya, congratulations on passing your Admin exam! We are so proud of your hard work and dedication. Your success is a testament to your commitment to excellence and, thank you for your kind words, we are so glad that you found our materials super helpful. We wish you all the best in your Salesforce journey.

  2. Vijay shrivarshan Vijayaraja

    At just 15 years old, I earned my Salesforce Certified Administrator credential, making me one of the youngest individuals to pass the exam. Through Focus on Force, I was able to take full-length practice exams that gave me vital experience with the types of questions I would face on the actual admin test. The detailed explanations for each question also helped me understand the reasoning behind each correct and incorrect answer. By thoroughly covering the admin exam content through Focus on Force’s practice tests, I gained the Salesforce proficiency and exam confidence I needed to pass, despite my lack of professional experience. The self-guided yet structured learning provided by this test prep tool allowed me to prepare effectively on my own time and at my own pace. I encourage all aspiring Salesforce admins, regardless of age or background, to leverage this invaluable online resource for exam success.

    1. Sandeep Focus Team

      πŸŽ‰πŸŒŸ Congratulations Vijay, on your incredible achievement at just 15 years old! Earning your Salesforce Certified Administrator credential is truly remarkable, and being one of the youngest to pass the exam is a testament to your dedication and hard work. You’re an inspiration to us all.
      Thanks for sharing your story. We hope it helps others achieve their Salesforce goals. 😊 Keep shining and reaching for the stars! πŸŒ πŸŽ“

    1. Sandeep Focus Team

      Congratulations Hari, on passing Admin exam on your first attempt! We’re so glad that our resources and team could help you achieve this milestone. We know that passing the exam was a lot of hard work, and we’re proud of you for your dedication.

      We wish you all the best in your future Salesforce endeavors. Please don’t hesitate to reach out to us if you have any questions or need any help.

    1. Sandeep Focus Team

      Hi Natalie, Congratulations on passing your admin exam! We’re so glad to hear that our course helped you achieve your goal.
      We’re also excited to see that you’re already enrolled in Platform App Builder. We know you’ll do great in that course too. We’re here to support you every step of the way.

      Best of luck!

  3. Lyndsie Jobson

    I passed my test! Thank you so much for how in-depth the course material was. There were many questions on my exam regarding Workflow tool and Process Automation in addition to Flow Builder so I am so glad you didn’t take this information out of the course materials since I am relatively new to using Salesforce and haven’t used the older automation tools. I felt extremely well prepared and confident going into my test yesterday. The practice tests were also helpful but the questions were extremely easy compared to the real Salesforce exam. It would be nice if there was a more in depth discussion of when to use Page Layout vs Record Page vs Business Process. Again, thank you so much! Your customer service is fantastic. I love Charly’s videos too. She makes me laugh.

    1. Sandeep Focus Team

      Hi Lyndsie,

      On behalf of the FoF team, we would like to express our heartfelt congratulations on passing your Admin Exam! We are overjoyed to hear that our in-depth course material played a significant role in your success.

      We are thrilled to know that our comprehensive coverage of the Workflow tool, Process Automation, and Flow Builder proved to be valuable, especially considering your relative newness to using Salesforce and limited exposure to older automation tools. We understand the importance of providing thorough and up-to-date information, and we are glad it made a difference for you.

      Your feedback regarding the practice tests is greatly appreciated. We understand that real Salesforce exams can be more challenging, and we will take your suggestion for a more in-depth discussion of Page Layout, Record Page, and Business Process into consideration. Our aim is to continuously enhance our materials to better meet the needs of our learners.

      We are delighted that you found our customer service to be fantastic. Providing exceptional support is a priority for us, and we are thrilled that we could assist you along your learning journey. We are also pleased to hear that Charly’s videos brought some laughter to the experience. We believe that learning should be enjoyable!

      Once again, congratulations on your impressive achievement, and thank you for choosing FoF. Should you have any further questions or require assistance in the future, please do not hesitate to reach out. We are here to support you every step of the way.

      Best regards,
      FoF Team

    1. Sandeep Focus Team

      Hi Amie, Congratulations on passing your Admin exam on the first try! We’re so glad that our courses and resources helped you achieve your goal. We wish you all the best in your future endeavours.

    1. Sandeep Focus Team

      Congratulations Rupanandini on passing your Admin Exam! The whole FoF team is thrilled for you. Well done on your achievement! Your hard work has paid off, and we couldn’t be happier for you.

      Keep up the great work!

  4. Prajwal Srinivas Murthy

    I passed my Admin exam today!! I really cannot thank Focus on Force enough for providing such outstanding content at a subsidized cost. The course material helped me 200 %. Here on, all my learning is going to be from this site. Focus on Force is literally the best website I have ever learnt so clearly, and the content is put across in a way anyone can understand! Thanks a ton for such beautiful content. I would recommend Focus on Force to anyone!

    1. Rielle G. Focus Team

      Congratulations on passing your Admin exam, Prajwal! We’re absolutely thrilled to hear about your success and grateful for your kind words. At Focus on Force, we’re committed to providing outstanding content that is accessible and impactful. We’re delighted that our course material helped you so significantly, and we’re honored to be your go-to learning resource moving forward. Your recommendation means the world to us, and we’ll continue to strive for excellence in delivering clear and understandable content. Thank you for choosing Focus on Force, and best of luck in all your future learning endeavors!