Sales Cloud Consultant - Certification Goal
This study guide covers all of the topics in the Sales Cloud exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Note
Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.
As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.
For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.
Resources
Sales Practices
- Given a scenario, assess the factors that influence sales metrics, Key Performance Indicators (KPIs), and business challenges.
- Describe common sales and marketing processes and key implementation considerations.
- Understand when to use Sales Cloud features and related products such as Sales Engagement, Salesforce Inbox, Salesforce Maps, and Sales Cloud Einstein.
- Knowledge Check
Implementation Strategies
- Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy and document).
- Given a scenario, determine appropriate sales deployment considerations
- Given a scenario, analyze the success of an implementation project.
- Knowledge Check
Application of Product Knowledge I
- Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.
- Given a scenario, differentiate when it is appropriate to include custom application development vs. third-party applications.
- Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.
- Knowledge Check
Application of Product Knowledge II
- Discuss the capabilities, use cases, and design considerations for additional features such as territory management and forecasting.
- Articulate the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, and Orders.
- Describe the implementation considerations of multi-currency and advanced currency management.
- Knowledge Check
Account and Contact Management
- Review how the ownership of Account and Contact records drives access to related records.
- Explain the various methods for establishing access to Accounts, Person Accounts, Contacts, and Opportunities.
- Describe the impact of account hierarchy on visibility, maintainability, and reporting.
- Knowledge Check
I passed the Sales Cloud Consultant exam earlier today, thank FOF team!
A couple of notes for everyone studying for this test:
1. I found the practice tests on FOF more difficult than the actual exam. I scored an 84% (or thereabouts) in the real one, but scored 75%, 70%, and 68.33% on my full practice tests.
2. Overall, everything lined up really well. I felt that FOF has much more emphasis on specific Sales Cloud features (would you use Einstein Activity Capture or Lightning Sync for a scenario) than the actual exam. Don’t get me wrong, there were some questions on the real deal, but don’t beat yourself up too much if you’re struggling with all of that.
(For the record, this is my fourth cert, previous ones were Admin, Advanced Admin, and Platform App Builder.)
Hi Aaron, Congratulations on passing the Sales Cloud Consultant exam! 🎉 We’re thrilled to hear about your success, and we appreciate your kind words about our practice exams. It’s great to know that our resources were helpful in your preparation. Your feedback on the focus of specific Sales Cloud features is valuable for others studying for the exam. Keep up the fantastic work, and if you have any more certifications on your horizon, we’ll be here to support you every step of the way. Your dedication is impressive, having earned four certifications already—Admin, Advanced Admin, Platform App Builder, and now Sales Cloud Consultant! 🌟
I passed the Salescloud Consultant Exam on my first try yesterday! Thanks to Focus on Force for all the help! Couldn’t have done it without you!
Congratulations Marian!! and thank you so much for your encouraging & kind words. We are so happy to hear that FoF has been helpful in your Salesforce journey, and we are always open to hearing more feedback on how we can make it even better.
Congratulations again and all the best for the next one 🙂
I cleared the Sales Cloud certification today. FoF material and practice tests gave me the confident to take the exam!
Hi Baskar, hope you are doing well. Thank you for sharing the news with us. We are equally delighted and excited for you. More success to you, All the best!
Study guide was awesome. I passed my Salesforce Cloud Consultant certification today. Thank you so much!
Hello Jay! We are glad to hear that you are now certified for Sales Cloud. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!
another cert down. cleared the Sales Cloud today. for this one relied completely on your study guide and practice exams and was more than enough. thank you!
Habeeb, hello! We are very pleased to know that you passed the Salesforce certification for Sales Cloud. Thanks for sharing that to everyone. The Team is happy to know that the materials that we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!
When you Sum Up the Percantages in the Practice Exams you get only 96%. I think Sales Practices is missing 4%.
Hello Dominik, Sales Practices is weighted as “11%” in the official Exam Outline here: https://trailhead.salesforce.com/en/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide#Exam-outline
Here’s the complete breakdown:
Sales Practices: 11%
Implementation Strategies: 13%
Application of Product Knowledge: 18%
Lead Management: 7%
Account and Contact Management: 11%
Opportunity Management: 10%
Sales Productivity and Integration: 8%
Consulting Practices: 7%
Sales Metrics, Reports & Dashboards: 7%
Data Management: 8%
Thank you for the study materials it was a very structured way of explaining the situations and scenatios . I passed the exam today !!!
Hello Navitha! We’re honored to ba part of your Salesforce certification preparations. Glad to be of help to users like you. Onwards to the next ones that you would be gearing up for. Cheers!
I just passed the Sales Cloud Consultant exam !! The Focus on Force slides and practice tests were my only source of study materials. The questions on the practice test were very much inline with the exam content. Thank you so much for these amazing resources, particularly the explanations provided after each question!! I highly recommend these resources!!
Amazing news, Philipp! Congratulations on clearing the certification exam and thanks for sharing your experience! The whole team is happy to know that we are able to help! Cheers!