This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Note
Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.
As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.
For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.
Resources
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example: Setup Audit Trail, Login Hours, Session Settings)
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model. (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process. (for example: sales process, opportunity, path, and forecast impact.)
- Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
- Knowledge Check
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (eg, dashboard components, data sources, chart types, subscribing, running user).
- Knowledge Check
I passed my Admin cert last month, but had to take some time to come on here to give thanks! Thanks so much for the great materials and explanations in the comments to questions. It was all instrumental in me passing my exam on the first attempt and my App Builder exam as well tonight,
Dear George,
Congratulations on passing your Admin certification exam and App Builder exam! We are thrilled to hear that our materials and explanations were instrumental in helping you achieve your success. Your hard work and dedication have paid off, and we are proud to have been a part of your journey.
Thank you for taking the time to share your gratitude with us. We are always here to support you and wish you continued success in your Salesforce career.
Best regards,
FoF Team
Hi,
I cannot access Charly’s group study videos.
Hi Piyush, we have checked and the videos are working normally. We can recommend clearing your browser’s cache and reloading the page. Please let us know if the issue persists.
Thank you, Zrna! Clearing the cache helped.
Hi everyone,
I have Cleared my certification for Salesforce Administrator. These materials and the practice tests were very helpful for me to clear the exam. Thank you FOF for your guidance .
Congratulations Keerthana, on passing your Salesforce Administrator certification exam! We are thrilled to hear that our materials and practice tests were helpful in your success. Your hard work and dedication have paid off, and we are proud to have played a small part in your journey. Keep up the excellent work!
Regards,
FoF Team
Passed my admin exam today, thanks FOF! your study guide and practice exams proved to be a great help!
Dear Ashley,
Congratulations on passing your admin exam! We’re thrilled to hear that our study guide and practice exams were helpful in your success. We’re proud of you for putting in the hard work and dedication to achieve this accomplishment. Keep up the great work!
Best regards,
FoF Team
Just passed my admin cert exam on the first try thanks to the great work done by the team at Focus on Force! Keep up the good work!
Dear William,
Congratulations on passing your Admin cert exam on your first attempt! We are thrilled to hear about your achievement, and we at Focus on Force are honored to have played a part in your success.
We are dedicated to providing top-notch study materials and resources to help our users excel in their certification exams. We are thrilled that our efforts have helped you accomplish your goals, and we hope to continue to support you as you progress in your career.
Thank you for your kind words, and we are delighted to hear that you found our work helpful. Your success is a testament to your hard work and dedication, and we are honored to have been a part of your journey.
Once again, congratulations on your accomplishment, and keep up the great work!
Best regards,
FoF Team
Just passed my Admin exam! Whoooo hooooo! Thanks for everything FOF! 🎉🎉
Congratulations Sandy, on passing the Admin exam! We are thrilled to hear about your accomplishment and proud of your hard work and dedication. Keep up the excellent work!
Best regards,
FoF Team
awesome
Hi Esau, thank you for your short yet wonderful comment. We are glad you liked our practice materials.
I have passed my SF Admin Cert exam (in first attempt) day before yesterday. Thanks to FOF team for great course material.
Great news, Gurucharan! Congratulations on clearing the exam! We are glad to know that we are able to help, cheers!
Congrats! Go Get EM!
I passed my Admin exam today! The study notes and practice tests really helped in preparing for the exam. Thank you to the FoF team!
Hello Alias, Congratulations on passing your Admin exam! That’s great news. We are glad to hear that the study guides and practice tests were helpful in preparing for the exam. Well done on all of your hard work and dedication to achieving this goal. Keep up the good work!