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Service Cloud Study Guide

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10 Lessons

Service Cloud Consultant - Certification Goal

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  1. Jeff Sterner

    Passed my Service Cloud exam on April 30, 2021, on the first attempt. Thanks for the helpful study guide and practice exams. Salesforce always gives you nuanced questions in their certification exams so make sure you know all the details. On the exams themselves, you will often get questions that look very much like the practice exam questions, but have a caveat in the question description that requires a different answer. Read the exam questions in detail (2-3 times), particularly when the question requires more than 1 correct answer.

    1. Rielle Gregorio

      Congratulations, Jeff! Thank you for sharing your experience with our Community! We are glad that our materials including the practice exams helped you! You are right, our questions were carefully curated by our team to help the users with the core concepts and have practice in taking the real certification exam! Again, Congratulations!