Study Guide
Course

Salesforce Certified Administrator Study Guide

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10 Lessons


This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.


Administrator - Certification Goal

Note

Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.

As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.

For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.

Resources

Take this Course

Admin Study Group Videos

Configuration and Setup I

Configuration and Setup II

Configuration and Setup III

Object Manager and Lightning App Builder

Sales and Marketing Applications

Productivity and Collaboration

Service and Support Applications

Data and Analytics Management

Workflow / Process Automation

Comments

  1. Dr. Crystal Pirtle

    Hi.
    I am new to FOF. I have been working with Salesforce as an end user in my company. I stumbled onto Trailhead and really became interested in the platform and its capabilities. I started studying for the SF Admin exam in December 2021 and hope to sit for the exam by May of 2022. I think FOF will really be beneficial in my success.

    1. Starkey Focus Team

      Hi Doc! We wish you success on your Salesforce journey. We will continue to do what we do best — keeping the materials as relevant and up-to-date to be able to help more users like you.

    1. Starkey Focus Team

      Hi Hemang! That’s awesome news. We’re delighted to know that you are now a certified SF Administrator. The Team is glad to know that we were able to help you prepare. Congratulations!

  2. Hloni Motsohi

    Passed my exam yesterday. I appreciate the level of effort you have made in providing this study guide. I have can confirm that your course material covers a wider scope than other guides even though I did not use all your material it was indeed very helpful

    1. Starkey Focus Team

      Hello Hloni! We are thrilled to know that you were able to pass the certification for Admin yesterday. The Team is glad that the materials which we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!

  3. Bala Loganathan

    I passed the Admin Cert exam on Jan-30. Thanks FoF – the materials helped me a lot; and special thanks to Charly Prinsloo for those interactive video sessions. You guys at FoF are doing a fabulous job!

    1. Starkey Focus Team

      Kara, hello! We are very pleased to know that you passed the Salesforce Administrator certification. Thanks also for the warm compliment for Charly, we will let her know of your feedback. Congratulations on a job well done!

  4. Bichngoc Dau

    Hi FOF,
    I just purchased the study guide. I see they’re past recordings. Will there be live sessions available? If so, when and how will I know to check for it? Kindly advise. Thank you.

    1. Starkey Focus Team

      Hello Rachael! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!

  5. VIJAY ARORA

    Thank you FOF for your amazing study guide and plenty of practice test question which makes the foundation strong. I have successfully cleared the Admin exam with 79%. Super happy about it.
    Exam wasn’t easy but basic understanding of the concepts made it easier.

    Special thanks to @charly prinsloo and FOF team!!!

    1. Starkey Focus Team

      VJ, hello! We are very pleased to know that you passed the Salesforce Administrator certification. Thanks for sharing that to everyone. The Team is happy to know that the materials that we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!

    2. Bichngoc Dau

      Hi Vijay,
      Can you please tell me what other study materials you used besides FOF for you to pass your exam? I failed my 1st attempt last week and was really bummed out about it. I was about 7 questions from passing. Any info would be helpful for my next attempt. Thank you.

      Becky

      1. VIJAY ARORA

        Hi Bichngoc,

        Apologies on delayed response.
        Well I would say FOF is more than enough as it contains lots of scenario based questions.
        But I also purchased Mike Wheeler’s Udemy course and seeing lots of videos on Youtube
        There are plenty of materials onYoutube.
        How I engaged myself more as whenever I got the chance like when I am going for walk or driving, I always used to listen to the podcast and videos. Brad Hadley from Talent Stacker is a real motivator.
        Recently, I found there is a podcast channel on Audible and Salesforce has their authorised channel over there. this is free of cost.
        Please focus on videos that was published by Salesforce only, also search for Imans Webinar he is salesforce employee and posted lots of useful videos, he is excellent and a good teacher. I also listened to Adam Foyston’s videos about the Flows. He is funny and engaging too!

        1. VIJAY ARORA

          Dont worry.. I also failed on my first attempt 🙂 and was probably 2 questions behind the passing percentage. My good wishes for you and best of luck. If you need any help I would be happy to assist.

  6. Esther Goudbeek

    Yesterday I passed for the admin exam on the first attempt ! The materials from FOF helped a lot, the recorded sessions of the study group also helped a lot. Thanks

    1. Starkey Focus Team

      Hi Esther! Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!