This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
- Knowledge Check
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
The videos talk about study guide. Where can I access study guide/slide? Can I download it?
Hello Puneet! Here’s the link for the Study Guide: https://focusonforce.com/courses/salesforce-certified-administrator-study-guide/
Also, they’re not downloadable. Good luck on your preparations!
Hello,
Thank you. I am going thru the videos.
Just passed my exam on March 5th! I’m only 18 years old and I hope to obtain my Platform app builder cert next. Thank you so much for the help! Focus on Force helped so much!
Michael, you have a great future ahead of you. Congratulations on this achievement and we’re excited to see how much success you’ll have in life. Best wishes as you prepare for PAB. Cheers!
Thank you so much I really appreciate your kind words!
Guess who just passed the Salesforce Admin Certification? You guessed it, this guy! I can honestly say that I could not have passed the exam without Focus on Force study materials and practice exams. Keep doing what you do, and I hope you guys never stop because you’re a lifesaver to us Salesforce professionals. I will refer everyone I know to Focus on Force.
I must also state that I purchased other courses on the Internet, which turned out to be very mediocre and a poor comparison to the content and quality of service that Focus on Force offers. I thought it necessary to let the Focus on Force team know how awesome you are and your impact on the Salesforce community.
Hello Dave! We are very pleased to know that you are now a Salesforce Administrator. It always warm our hearts when we get to read posts of appreciation like these from users who we are able to prepare well for their certifications. We promise to continue in keeping the materials as relevant and up-to-date to be able to help more like you. Congratulations and the whole FOF Team is proud of your achievement!
Hi team, I gave the Admin exam and cleared it in the first attempt. With no background in Salesforce, I just followed your materials, some trailheads and FOF practice exams , and that was it! I must say the videos by Charly Prinsloo are the icing on the cake. You guys are doing such fantabulous work! Have already enrolled in Platform App Builder in FoF :) Thank you so much ! / M
Hello, Madhurima! Congratulations on passing the Admin Certification on your first try, that is such a wonderful feat! You are inspiring. We are all happy for you and we wish you all the best as you tackle your PAB certification!
Where are these videos from Charly Prinsloo that a lot of people talk about it?
You will find the Charly Prinsloo videos for the Study Group Sessions here: https://focusonforce.com/lessons/admin-study-group-videos/
After grinding a lot I m happy to tell you guys that I passed the certificate yesterday!!!! Focus on force study guides and pratice exams really helped me to clear my concepts.Thank you so much for such a detailed information on each topic, it’s hard sometimes to read all those details but at the end it’s worth it :). Also, Special Thanks to Charly Prinsloo, her explanation made it easy to understand the concepts. Will return soon for Platform App Builder!!
Hi Shaifali! This is a very nice message to start a brand new week. Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. See you as you prepare for Platform App Builder. Cheers!
Took my Admin exams few hours ago and passed on my first attempt. The exam questions were designed to challenge your knowledge and I am glad I came across FoF because persistent studying and watching Charly paid off. Thanks Charly and FoF team.
Hi Jeremiah! We are glad to know that you have passed the Admin Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!
Thanks, App builder and Advanced Admin certifications next.
Congratulations !!!!!!!
Thank you!
Congratulations!! I am preparing for the SF Admin exam myself, if you could share any best practices/advice / tips , that’d be great!!
Are those questions here on mock tests are same level of difficulty as the real exam please? Thanks so much in advance.
Thanks Emma, I would advise you watch the Charly’s video and understand the concept because that helped alot. The mock exams are just to check your level or readiness, determine your strenght and weakness based on the topics. All the best as you prepare.
Hi !
I am looking for courses about data security! I couldn’t find them. Could you please help me?
thank you
There’s some information about it in the Configuration & Setup, particularly these two objectives:
Explain the various organization Security Controls
Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model
After starting to get upwards of 80% on the practice tests, I took the plunge and gave the test this morning. I am so happy to say that I managed to pass it in my first attempt.
The way the material was presented, and the test questions were framed in this course was phenomenal. Every question was designed to test concepts in-depth and forced me to go back to the material for clarifications. Even though it felt like torture at the time, it did help me very much in the actual exam.
I am so glad I signed up for this course, I will use the portal to build and progress my career in Salesforce.
Rajesh, hello! We are very pleased to know that you passed the Salesforce Administrator certification on your sole try. Thanks for sharing that to everyone, you are inspiring. The Team is happy to know that the materials that we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!
I passed yesterday on my first try! These resources really helped. The questions on the exam were very challenging and I wouldn’t have succeeded without the FOF study guide and practice tests. Thank you!
Hello Karissa! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!
Wow congratulations! May I please ask how long it took you to study, did you have to write a lot of it down to ‘drum’ it in? I have a lot of experience but absolutely dread tests.Thank you.
Just passed my admin exam. Charly’s videos really were the key for me. I needed to hear someone talk through the concepts. Thanks so much.
Hi Lori! This is a very nice message to start a brand new week. Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!