Study Guide
Course

Salesforce Sales Cloud Study Guide

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11 Lessons

Sales Cloud Consultant - Certification Goal

This study guide covers all of the topics in the Sales Cloud exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.

Note

Please be informed that Focus On Force has recently updated this Certification Course to reflect a more modern, stylish and accessible UI.

As you may have observed, we have cleaned up the Main Lesson Page to only show the Main Objectives, Mindmap (also available in Topic pages), and Feedback -- allowing you to have a more clutter-free workspace. We have created separate Topic Pages for each detailed objective which you can access at the left hand side of the page. Upon clicking, you will be presented with the Detailed Objectives under the Section that you have chosen. Additionally, we have put "Topic Progress" indicators which could guide you better on your progress.

For mobile users:
On the Main Course Page, you will see the Lesson Table wherein Percentages and Sections are listed. On the upper right hand side of the table, you will see options to "Expand All" and "Collapse All". If you click on "Expand All", it will give you the option to pick which objective you would like to access.

Resources

Take this Course

Sales Practices

Implementation Strategies

Application of Product Knowledge I

Application of Product Knowledge II

Lead Management

Account and Contact Management

Opportunity Management

Sales Productivity and Integration

Consulting Practices

Sales Metrics, Reports & Dashboards

Data Management

Comments

  1. Karen Crowley

    Just passed my certification! Thank you for the great prep materials. I appreciate the test exams with succinct explanations of the right/wrong answers. Super helpful!

    1. Starkey Focus Team

      Hello Karen! We are glad to hear that you are now a certified Salesforce Sales Cloud Consultant. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!

    1. Starkey Focus Team

      Hello Anand! We are glad to hear that you are now a Certified Sales Cloud Consultant. We will continue to do what we do best — keeping the materials as relevant and up-to-date to be able to help more users like you. Congratulations and the whole FOF Team is proud of your achievement!

  2. Sona Dhar

    Hi Focus On Force Team,

    Elated to announce that I’ve passed the Sales Cloud Consultant Exam few days back, appreciate the training material you guys have created, apart from trailhead, yours is the only website that I referred to for revision. Overall I would rate the guide 10/10.

    1. Starkey Focus Team

      Hi Sona! This is a very nice message to start a brand new week. Congratulations on passing your Sales Cloud Consultant Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!

  3. Lisa Hooper

    Thank you Focus On Force staff for offering these practice exams and study materials! I found them very helpful in reviewing concepts in preparation for the Sales Cloud Consultant exam. I was able to pass the exam this morning! Thank you!

    1. Starkey Focus Team

      Hello Lisa. Thanks for sharing this good news to everyone. We are glad that we were able to assist you well as you prepared for your official exam. Congratulations on your newest milestone. Happy Holidays!

    1. Starkey Focus Team

      Thank you for the compliment Dani. We are glad to know that we were of help. Congratulations on your new certification. You are awesome!

  4. Stela Vula

    I just passed the exam ‘Salesforce Certified Sales Cloud Consultant (SU21)!’ Thank you FocusOnForce for helping me, with this great content and commited people! I am heading on for the ‘Service Cloud’ now 😀

    1. Starkey Focus Team

      Hi Stela! This is a very nice message to start a brand new week. Congratulations on passing your Sales Cloud Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the Service Cloud certification that you would be preparing for. Cheers!

  5. Victoria Andreeva

    Hello,

    In the Application of Product Knowledge I section, the third presentation is not about what it says in the title, namely, Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting. The presentation is about leads and lead conversion. Could you please fix it? Thanks!

    1. Starkey Focus Team

      Hello Victoria! Thanks for reaching out to us. We checked Application of Product Knowledge (3rd toggle: Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.” and was able to verify that the contents and slides are correct. It could be a simple glitch on your end. We suggest the following: (1) Clear cache (2) Logout of your FOF profile and (3) Re-login. After performing these steps please recheck the third objective from this link: https://focusonforce.com/lessons/sales-cloud-study-guide-solution-design/

  6. Jeanne

    Hi, the Sales Cloud exam guide has been updated on traihead and the exam will be changed to reflect these updates from 4th November 2021. I’ve noticed there isn’t any update in this study guide yet. Would there be any scheduled updates for the exam guide and practise exams? Thanks.

    1. Starkey Focus Team

      Hi Jeanne, you are correct, Salesforce released an updated exam outline for Sales Cloud which can be viewed here. The FOF Team is committed to keeping the materials relevant and updated and we make sure that the Study Guides and Practice Exams are aligned to the said upcoming update. Our Team will be updating our “What’s New” page too for these types of changes and announcements.