Why Salesforce Marketing Cloud training is essential for today’s marketing teams Marketing teams face numerous challenges in their work, from personalizing customer experiences to proving the ROI of campaigns. In fact, 85% of B2B marketers report that connecting marketing performance to business outcomes is a significant challenge, while only 32% are fully satisfied with how they use customer data to create relevant experiences. However, Salesforce Marketing Cloud empowers marketers to… Read More
Author Archives: Martin Gessner
How Business Analysts Can Turn Salesforce User Stories into AI-driven Stories
Salesforce Business Analysts (BA) are changing how they write user stories, as new AI features and smarter tools take over tasks that used to need clicks and buttons. With new features that can suggest actions, answer questions, and make decisions based on past activity, many projects are becoming more dynamic and data-driven. As a result, BAs need to think beyond traditional requirements and learn how to design stories that support… Read More
Essential Tips and Strategies for Preparing for the Salesforce Identity and Access Management Architect Certification
In today’s rapidly evolving digital landscape, robust identity and access management (IAM) solutions are critical to safeguarding enterprise data. As a Salesforce professional, gaining expertise in IAM through the Salesforce Identity and Access Management Architect certification can significantly enhance your career prospects. Our comprehensive study guide and practice exams are designed to help you master the key concepts and successfully pass the certification exam. Here’s an overview of what you… Read More
The Ultimate Guide to Becoming a Certified Developer in 2024!
We all understand that today’s job market is not as good as it was a few years ago. Due to layoffs and economics in the world, sometimes it’s hard to land the first Salesforce job. So, how can you increase your chances of landing your first Salesforce job, or even changing one role in Salesforce to another? I’m going to answer these questions, based on my own Salesforce journey. So… Read More
Quick Overview of the Salesforce Field Service Consultant Certification
IntroductionThe Salesforce Field Service Consultant certification is a credential sought by professionals aiming to demonstrate their expertise in deploying Salesforce Field Service solutions. This certification involves a detailed understanding of various areas, from managing resources and work orders to scheduling and optimization, each tailored to enhance the functionality and efficiency of field services. For those preparing to take this exam, understanding the nuances of the exam guide is crucial, and… Read More
Quick Overview of the Salesforce Development Lifecycle & Deployment Architect Certification
Introduction The Salesforce Development Lifecycle and Deployment Architect certification is a pivotal credential for professionals who oversee the various phases of the Salesforce development lifecycle, including planning, implementation, and deployment. This certification ensures that architects possess the knowledge and skills necessary to manage complex development and deployment processes effectively. Let’s explore the main areas covered by this certification and their practical implications in the world of Salesforce implementation. Understanding the Core… Read More
Salesforce Skills with the Highest Salary Growth in 2024
The skyrocketing demand for Salesforce skills shows no signs of slowing down. With millions of job openings worldwide and salaries consistently on the rise, it’s no wonder professionals are turning to the platform for career advancement. But in this ever-evolving landscape, knowing which skills hold the key to unlocking the highest earning potential is crucial. This blog post dives deep into the latest data to unveil the Salesforce skills with… Read More
12 Must-Know Salesforce Keyboard Shortcuts in 2024
Feeling overwhelmed by the vast expanse of Salesforce? Menus, modules, features – it’s enough to make even the most organized professional reach for a double espresso! But don’t worry, we’ve got your back. Let me introduce you to the world of keyboard shortcuts, your secret weapon for unlocking efficiency and transforming you into a Salesforce ninja. Think of these shortcuts as productivity hacks. Mastering them will save you precious clicks,… Read More
10 Einstein AI Use Cases for Salesforce Pros in 2024
In the dynamic world of Salesforce, Einstein AI is transforming the way professionals leverage artificial intelligence to enhance their workflows. Let’s explore 10 Einstein AI use cases that can elevate the capabilities of Salesforce professionals. 1. Bring Your Own LLM in Model Builder: Einstein AI empowers you to customize your AI models through the Model Builder. This tool allows you to bring your own Language Model (LLM) tailored to your business… Read More
5 Emerging Salesforce GenAI Roles
In 2025, Salesforce’s integration of Generative AI (GenAI) continues to drive significant interest among businesses focused on enhancing productivity and innovation. This enthusiasm spans from executive suites to various operational teams, albeit with continued awareness and management of AI-related risks. Salesforce’s strategic collaborations with major consultancies like Accenture and Deloitte, along with ongoing enablement initiatives, demonstrate GenAI’s transformative impact on the ecosystem. Importantly, organizations now face a critical need for… Read More
What’s on Salesforce’s AI Roadmap for 2024?
The air is buzzing with excitement post-Dreamforce, where Salesforce has unleashed a whirlwind of AI innovations. Now, the challenge is to stay ahead of the curve and stay informed about what’s in the pipeline and when it’s set to make its grand entrance.
Top Generative AI Trends Redefining 2024
As we plunge into the heart of 2024, it’s crystal clear that the digital landscape is undergoing a remarkable transformation, thanks to the intriguing rise of Generative AI. You know, the wizard behind the curtain that turns data into creativity and tasks into touchpoints of efficiency.
5 Steps to Future-Proof Your Career in the AI Era
As the digital world undergoes a metamorphosis, the skills we thought were timeless are starting to show their age. It’s like trying to rock out with a Walkman in the era of streaming services. Remember those? Yeah, it’s time for an upgrade.
Top 8 Salesforce Training Courses for Career Growth
Are you prepared to advance your career? In this article, we’ll guide you through the top 8 Salesforce training courses that can open doors to exciting opportunities. Whether you’re new to Salesforce or a seasoned pro, we’ve got you covered.