This study guide covers all of the topics in the Admin exam. It includes summaries of all topics, screenshots and review questions. The percentage weighting from the official study guide is added after each topic name.
Resources
Lessons
Configuration and Setup III
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example, Setup Audit Trail, Login Hours, Session Settings).
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example, public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Knowledge Check
Object Manager and Lightning App Builder
- Describe the standard object architecture and relationship model (for example, standard object, parent/child, master detail/lookup/junction relationships, and record types).
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Test Your Skills!
- Knowledge Check
Sales and Marketing Applications
- Given a scenario, identify the capabilities and implications of the sales process (for example, sales process, opportunity, path, and forecast impact).
- Given a scenario, apply the appropriate sales productivity features using opportunity tools (for example, dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).
- Describe the capabilities of lead automation tools
- Describe the capabilities of campaign management
- Knowledge Check
Data and Analytics Management
- Data and Analytics Management Overview Video
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (for example, dashboard components, data sources, chart types, Subscribing, running user).
- Knowledge Check
I passed the salesforce admin certification today. Thank you FOF for the great work on this module. My exam final score was within a point of my last two practice exams and I passed the exam the first time.
Hi Cole! We are glad to know that you have passed the Admin Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!
I passed my Admin certification today on my first trial. This whole FOF team is AWSOME.
Hello Yosef! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!
Hello Team
I m very excited to anounce that i just cleared my certification ..cant express my joy here in words.
Thanks to Charly Prinsloo and team.The study materials were very very helpful and so the practice tests..
Planing to more certification.so looking forward for new courses…
Thanks
Sunita, hello! We are very pleased to know that you passed the Salesforce Administrator certification. Thanks for sharing that to everyone. The Team is happy to know that the materials that we are keeping relevant and up-to-date were helpful to you and your preparation. Congratulations on a job well done!
Hello FOF team,
I got my certification today thanks to your help and support. The study guide and the praxis exam help me to focus on the important topics!
regards,
Alex
ps: I love Charly’s videos :D!
Awesome news, Alexander! Congratulations on clearing the certification exam! Cheers!
Hi FOF team,
I had cleared my SF admin certification exam yesterday on my first attempt. I would like to thank FOF a lot, for the meticulous study guides, practice exams, the videos especiallyCharly’s videos and finally every FOF member that tried to resolve my queries during my preparation for the course and helping me understand salesforce in a much much better way.. Thanks a ton once again :)
Hi Jawahar! We are glad to know that you have passed the Admin Certification. Congratulations on this milestone. It is our honor to be able to prepare you well for the exam you had. Great job! On to the next goals that you have set! We wish you all the best on your next certifications. Job well done!
Hi Jawahar,
My name is deepika, can you tell me how to get ready for the certification ,I got the practice exams from Focus on Force . I ‘ve practiced them.
I ve practiced in trail head also ,I think we need to learn the concepts in depth. can you tell me how did you preparte for the certification ..Did you join the focus rooms and got a study buddy also. Thank you!
Hello all,
I just started looking at the study guide (SF administrator) and was wondering what the Admin Study group videos ‘s purpose is ?
Thanks a lot !
happy learning for those who are preparing the certifications!
Veneta
Hi Veneta! Hope this clarifies:
What are “study groups”?
The study groups are interactive instructor-led sessions that cover topics in the certification exam. Participants will be able to ask questions and discuss the material with the instructor and others in the group.
Check out our FAQs here: https://focusonforce.com/study-groups/
Hi FOCUSONFORCE,
I just Passed my Admin Exams today. I want to say a big thank you to all of you in FOF for your contribution to my success.
The Study guide and the practice exams was very helpful.
Hi Celestine! This is a very nice message to start a brand new week. Congratulations on passing your Admin Certification. We’re glad that we were able to help you in your Salesforce journey. Best of luck on the next certifications that you would be preparing for. Cheers!
Hi
Thanks to the content in this study guide and practice exams i was able to pass my salesforce administrator exam on the second attempt :)
Hello Cecil! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Good thing you didn’t let the first failure hinder you from reaching your goal. Congratulations and the whole FOF Team is happy for your new milestone!
I completed the study guides and took the exam on June 25th and passed on my first try! Thanks so much for this excellent study tool. Do you have any resources on where a recently certified Admin can get working experience, even if it’s non-paid?
Hi Emil! We are glad to hear that you are now a certified Salesforce Administrator. Your preparation and diligence surely paid off. Congratulations and the whole FOF Team is happy for your new milestone!
Reach out to local universities, churches, non-profit organizations and see if they’re looking for some help. Let them know you’re available to work on their Salesforce org. If they don’t have a Salesforce Org, introduce them to the idea and let them know that non-profit’s get free user licenses from Salesforce. There is no better way to get real-life experience than to implement an actual org. Here is a trailhead that’ll help you get the skills required to become a NPSP Specialist: https://trailhead.salesforce.com/en/content/learn/trails/volunteer-your-salesforce-expertise.
Here is a nice article you might want to check out too:
https://admin.salesforce.com/blog/2019/nine-ways-to-get-started-in-the-salesforce-ecosystem-as-a-salesforce-administrator
Thanks so much this is helpful!
hi, is there a way to print the document to read it on paper. a bit old school but finding it more convenient to learn while on the train.
Hello David! We highly don’t encourage printing the study guide as we are constantly updating it and improving it. A printed version would soon be out of date and might affect your study preparations in a not so positive way.
Hi,
Thanks. catch the point nevertheless i still think it might be good for the one willing to. Got my admin certification yesterday! looking forward to continue the training and test on Focus on Force.
Have a nice day