What’s new on the site?

We are constantly updating the content and adding new features. This is where we will be keeping everyone in the loop with our most recent updates. We have separated them into sitewide updates and content updates for each certification.

Sitewide Updates

04/19/2021

  • In the Spring 21 release, Salesforce have renamed the Community Cloud certification to Experience Cloud.

    We have analyzed the changes and found that around 70% of the exam topics are the same, however the exam outline and objective descriptions have been updated. We are working to add the new topics asap and update the exam outline to match the new structure.

02/08/2021

  • To know more about the details of the official exam guide update for App Builder, please check this blog post.

12/14/2020

  • Total of 15 detailed objectives were modified for PD2 related to Winter 21 - Each detailed objective update for the Study Guide will be posted below once done.

11/10/2020

  • We are happy to announce that the JAVASCRIPT DEVELOPER I is now available, please check our catalog page to purchase the course.

07/15/2020

  • The 'Latest' and 'Average' score percentages for ALL Full Practice Exams and Question Banks have been added. This can be found on each of the Practice Exam course overview page.

06/07/2020

05/15/2020

  • DATA ARCHITECTURE - All updates related to the exam outline changes are now completed!

What are the most recent Certification updates?

Here is a list of updates in the study guides and questions for each certification. 

Administrator 

04/30/2021

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated
  • Questions - USER SETUP - 1 existing question updated

04/23/2021

  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - USER SETUP - 1 existing question updated

04/16/2021

  • Questions - DATA MANAGEMENT  - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - WORKFLOW / PROCESS AUTOMATION - 1 existing question updated

04/09/2021

  • Questions - STANDARD AND CUSTOM OBJECTS  - 1 existing question updated
  • Questions - WORKFLOW / PROCESS AUTOMATION  - 1 existing question updated

04/02/2021

  • Questions - STANDARD AND CUSTOM OBJECTS  - 3 existing questions updated
  • Questions - ORGANIZATION SETUP  - 2 existing questions updated
  • Questions - ANALYTICS-REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - DESKTOP AND MOBILE ADMINISTRATION  - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

03/26/2021

  • Questions - SERVICE AND SUPPORT APPLICATIONS  - 1 existing question updated

03/19/2021

  • Questions - SECURITY AND ACCESS - 1 existing question updated

03/05/2021

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 6 existing questions updated
  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 3 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated

02/26/2021

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 5 existing questions updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated

02/19/2021

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 2 existing questions updated

02/12/2021

  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - SALES AND SUPPORT APPLICATIONS - 1 existing question updated

02/05/2021

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated

01/22/2021

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated

01/15/2021

  • Questions - SALES AND MARKETING APPLICATIONS - 1 new question added
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - WORKFLOW/PROCESS AUTOMATION - 1 existing question updated

01/08/2021

  • Questions - SERVICE AND SUPPORT APPLICATIONS - 2 existing questions updated
  • Questions - ORGANIZATION SETUP - 1 existing question updated

01/01/2021

  • Questions - SECURITY AND ACCESS - 1 existing question updated

12/25/2020

  • Questions - SECURITY AND ACCESS - 3 existing questions updated
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated

12/18/2020

  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated

12/11/2020

  • Questions - ORGANIZATION SETUP (GLOBAL UI) - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

12/04/2020

  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated

11/27/2020

  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated

11/20/2020

  • Questions - WORKFLOW/PROCESS AUTOMATION - 4 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 4 existing questions updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 3 existing questions updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - ACTIVITY AND MANAGEMENT COLLABORATION - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - ORGANIZATION SETUP (GLOBAL UI) - 1 existing question updated

11/13/2020

  • Questions - SECURITY AND ACCESS - 3 existing questions updated
  • Questions - APPEXCHANGE - 2 existing questions updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated
  • Questions - USER SETUP - 1 existing question updated

11/06/2020

  • Questions - SERVICE AND SUPPORT APPLICATIONS - 4 existing questions updated
  • Questions - USER SETUP - 1 existing question updated

10/30/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 13 existing questions updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 12 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 8 existing questions updated
  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 6 existing questions updated
  • Questions - SECURITY AND ACCESS - 6 existing questions updated
  • Questions - WORKFLOW AND PROCESS AUTOMATION - 6 existing questions updated
  • Questions - ORGANIZATION SETUP - 3 existing questions updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 2 existing questions updated
  • Questions - USER SETUP - 2 existing questions updated
  • Questions - APPEXCHANGE - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - DESKTOP AND MOBILE ADMINISTRATION - 1 existing question updated

10/16/2020

10/09/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 2 existing questions updated
  • Questions - DESKTOP AND MOBILE ADMINISTRATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

10/02/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

09/25/2020

  • Questions - SECURITY AND ACCESS - 1 existing question updated

09/18/2020

  • Questions - SALES AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated

09/11/2020

  • Questions - DESKTOP AND MOBILE ADMINISTRATION - 1 new question added
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - WORKFLOW/PROCESS AUTOMATION - 1 existing question updated

09/04/2020

08/28/2020

  • Questions - ORGANIZATION SETUP (GLOBAL UI) - 2 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 6 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 new question added
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated

08/21/2020

  • Questions - ORGANIZATION SETUP (GLOBAL UI) - 2 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - WORKFLOW/PROCESS AUTOMATION - 1 existing question updated

08/14/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 3 existing questions updated
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 new question added
  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - DESKTOP AND MOBILE ADMINISTRATION - 1 existing question updated
  • Questions - SALES AND MARKETING APPLICATIONS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 3 existing questions updated
  • Questions - USER SETUP - 1 existing question updated

08/07/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 7 existing questions updated
  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 11 existing questions updated
  • Questions - DATA MANAGEMENT - 6 existing questions updated
  • Questions - ORGANIZATIONAL SETUP (GLOBAL UI) - 4 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 7 existing questions updated
  • Questions - SECURITY AND ACCESS - 3 existing questions updated

07/31/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 8 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated

07/24/2020

  • Questions - APPEXCHANGE - 1 existing question updated
  • Questions - ORGANIZATION SETUP - 2 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 3 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 2 existing questions updated
  • Questions - USER SETUP - 1 existing question updated
  • Questions - WORKFLOW AND PROCESS AUTOMATION - 1 existing question updated

07/17/2020

  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing questions updated
  • Questions - DATA MANAGEMENT - 2 existing questions updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 3 existing question updated
  • Questions - USER SETUP - 1 existing question updated
  • Questions - WORKFLOW / PROCESS AUTOMATION - 4 existing questions updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 2 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS - 3 existing questions updated
  • Questions - PROCESS AUTOMATION - 5 existing questions updated
  • Questions - SALES CLOUD APPLICATIONS - 10 existing questions updated
  • Questions - SECURITY AND ACCESS - 5 existing questions updated

06/19/2020

06/12/2020

  • Study GuideDATA MANAGEMENT - Mass Deleting Data - Updated content and format
  • Study GuideDATA MANAGEMENT - Managing Data - Updated content and format
  • Study GuideDATA MANAGEMENT - Data Validation Tools - Updated content and format
  • Study GuideDATA MANAGEMENT - Backup Data - Updated content and format

06/05/2020

05/29/2020

05/22/2020

  • Study Guide- ANALYTICS, REPORTS, AND DASHBOARDS - Modifying Dashboards - Updated content and format
  • Study GuideANALYTICS, REPORTS, AND DASHBOARDS - Report Types - Updated content and format
  • Questions - SALES AND MARKETING APPLICATIONS - 2 existing questions updated
  • Questions - WORKFLOW / PROCESS AUTOMATION - 2 existing questions updated
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - ORGANIZATION SETUP - 1 existing question updated

05/15/2020

  • Study Guide- WORKFLOW / PROCESS AUTOMATION - Capabilities of Workflow/Process - Updated content and format
  • Study GuideORGANIZATION SETUP II - UI Settings - Updated content and format
  • Study GuideORGANIZATION SETUP II - Search Settings - Updated content and format
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - WORKFLOW / PROCESS AUTOMATION - 1 existing question updated

05/08/2020

05/01/2020

4/24/2020

  • Study Guide- ANALYTICS, REPORTS AND DASHBOARDS - Customizing a Report - Updated content and format
  • Study Guide- STANDARD AND CUSTOM OBJECTS - Implications of Deleting Fields - Updated format
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 new question added
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - ORGANIZATION SETUP (GLOBAL UI) - 2 existing questions updated
  • Questions - USER SETUP - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated

4/17/2020

4/10/2020

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - STANDARD AND CUSTOM OBJECTS - 1 existing question updated
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated

4/03/2020

  • Study Guide - STANDARD AND CUSTOM OBJECTS - Standard Object Architecture - Updated content and format
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 2 existing questions updated
  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - SALES AND MARKETING APPLICATIONS - 1 existing question updated

3/27/2020

  • Study Guide - SECURITY AND ACCESS - Toggle 1 - Updated content and format
  • Study Guide - SECURITY AND ACCESS - Toggle 3 - Updated content and format
  • Study Guide - SECURITY AND ACCESS - Toggle 4 - Updated content and format
  • Study Guide - Organization Setup I Page - Updated content and format
  • Questions - SERVICE AND SUPPORT APPLICATIONS - 2 existing questions updated
  • Questions - USER SETUP - 1 existing question updated
  • Questions - ACTIVITY MANAGEMENT AND COLLABORATION - 1 existing question updated

3/20/2020

  • Study Guide - SECURITY AND ACCESS - Toggle 2 - Updated content and format
  • Study Guide - USER SETUP - Toggle 1 - Updated content and format
  • Study Guide - USER SETUP - Toggle 2 - Updated content and format



Advanced Administrator

04/16/2021

  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - PROCESS AUTOMATION - 2 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS  - 1 existing question updated

04/09/2021

  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated

04/02/2021

  • Questions - PROCESS AUTOMATION  - 4 existing questions updated
  • Questions - SALES CLOUD APPLICATIONS  - 3 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS  - 2 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS  - 2 existing questions updated
  • Questions - ANALYTICS, REPORTS AND DASHBOARDS  - 1 existing question updated

03/26/2021

  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing questions updated

03/05/2021

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 existing questions updated
  • Questions - AUDITING AND MONITORING - 1 existing questions updated

02/26/2021

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 4 existing questions updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - AUDITING AND MONITORING - 1 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing questions updated

02/19/2021

  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

02/12/2021

  • Questions - SECURITY AND ACCESS - 2 existing questions updated

02/05/2021

  • Questions - CHANGE MANAGEMENT - 2 existing questions updated
  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - AUDITING AND MONITORING - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated

01/29/2021

  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated

01/15/2021

  • Questions - PROCESS AUTOMATION - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated

01/08/2021

  • Questions - SERVICE CLOUD APPLICATIONS - 2 new questions added
  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing question updated
  • Questions - AUDITING AND MONITORING - 1 existing question updated
  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated

01/01/2021

  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated

12/25/2020

  • Questions - CHANGE MANAGEMENT - 5 existing questions updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 3 existing questions updated
  • Questions - SALES CLOUD APPLICATIONS - 3 existing questions updated
  • Questions - PROCESS AUTOMATION - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated

12/18/2020

  • Questions - PROCESS AUTOMATION - 4 existing questions updated
  • Questions - DATA MANAGEMENT - 2 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated

12/11/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 5 existing questions updated
  • Questions - DATA MANAGEMENT - 4 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

12/04/2020

  • Questions - SECURITY AND ACCESS - 11 existing questions updated
  • Questions - AUDITING AND MONITORING - 6 existing questions updated
  • Questions - PROCESS AUTOMATION - 6 existing questions updated
  • Questions - DATA MANAGEMENT - 5 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 4 existing questions updated
  • Questions - CHANGE MANAGEMENT - 4 existing questions updated
  • Questions - ANALYTICS. REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated

11/20/2020

  • Questions - SECURITY AND ACCESS - 3 existing questions updated
  • Questions - CHANGE MANAGEMENT - 2 existing questions updated
  • Questions - ANALYTICS, REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated

11/13/2020

  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

11/06/2020

  • Questions - SECURITY AND ACCESS - 4 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 3 existing questions updated
  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated

10/30/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - AUDITING AND MONITORING - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 2 existing questions updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated

10/16/2020

  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 3 existing questions updated

10/09/2020

  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 3 existing questions updated

10/02/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated

09/25/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated

09/18/2020

  • Questions - PROCESS AUTOMATION - 2 existing questions updated
  • Questions - PROCESS AUTOMATION - 2 new questions added
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated

09/11/2020

  • Study Guide  - SALES CLOUD APPLICATIONS - Products, Price Books, Schedules, and Quotes - Updated content and format
  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 7 existing questions updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing question updated

09/04/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARD - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 5 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 new question added
  • Questions - SERVICE CLOUD APPLICATIONS - 2 new questions added

08/28/2020

  • Questions - AUDITING AND MONITORING - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 2 existing questions updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALES CLOUD APPLICATION - 1 existing question updated
  • Questions - SERVICE CLOUD APPLICATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - SECURITY AND ACCESS - 1 new question added

08/21/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 3 existing questions updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated

08/14/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - CHANGE MANAGEMENT - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 3 existing questions updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 4 existing questions updated

08/07/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 2 existing questions updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated
  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 2 existing questions updated
  • Questions - SERVICE CLOUD APPLICATIONS - 1 existing question updated

07/31/2020

  • Questions - ANALYTICS REPORTS AND DASHBOARDS - 1 existing question updated
  • Questions - DATA MANAGEMENT - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 2 existing questions updated

07/24/2020

  • Questions - AUDITING AND MONITORING - 1 existing question updated
  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

07/24/2020

05/29/2020

05/29/2020

  • Questions - AUDITING AND MONITORING - 1 existing question updated

05/22/2020

  • Questions - CONTENT MANAGEMENT - 1 existing question updated
  • Questions - EXTENDING CUSTOM OBJECTS - 1 existing question updated

05/15/2020

  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated
  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated
  • Questions - ANALYTICS, REPORTS, AND DASHBOARDS - 1 existing question updated

05/08/2020

  • Questions - PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

05/01/2020

  • Questions - SECURITY AND ACCESS - 11 existing questions updated
  • Questions - CONTENT MANAGEMENT - 1 existing question updated

4/24/2020

  • Questions - PROCESS AUTOMATION - 1 new question added
  • Questions - PROCESS AUTOMATION - 3 existing questions updated
  • Questions - CHANGE MANAGEMENT - 1 existing question updated
  • Questions - AUDITING AND MONITORING - 1 existing question updated

4/10/2020

  • Questions - SALES CLOUD APPLICATIONS - 1 existing question updated
  • Questions - SECURITY AND ACCESS - 1 existing question updated

4/03/2020

  • Questions - AUDITING AND MONITORING - 1 existing question updated

3/27/2020

  • Questions - AUDITING AND MONITORING - 1 existing question updated

Community Cloud Consultant

04/09/2021

  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 existing question updated

04/02/2021

  • Questions - COMMUNITY SETUP - 3 new questions added

03/19/2021

  • Questions - COMMUNITY SETUP - 1 new question added

03/05/2021

  • Questions - COMMUNITY SETUP - 2 existing questions updated
  • Questions - SHARING AND SECURITY - 2 existing questions updated
  • Questions - IMPLEMENTATION - 1 existing question updated

02/19/2021

  • Questions - SHARING AND SECURITY - 7 existing questions updated

02/12/2021

  • Questions - IMPLEMENTATION - 2 existing questions updated
  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

01/15/2021

  • Questions - IMPLEMENTATION - 6 existing questions updated
  • Questions - EXPERIENCE BUILDER - 1 existing question updated

01/08/2021

  • Questions - COMMUNITY SETUP - 2 existing questions updated
  • Questions - SHARING AND SECURITY - 2 existing questions updated
  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated

01/01/2021

  • Questions - SHARING AND SECURITY - 2 existing questions updated

12/25/2020

  • Questions - EXPERIENCE BUILDER - 2 existing questions updated

12/11/2020

  • Questions - IMPLEMENTATION - 3 existing questions updated

12/04/2020

  • Questions - IMPLEMENTATION - 2 existing questions updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

11/20/2020

  • Questions - IMPLEMENTATION - 2 existing questions updated
  • Questions - EXPERIENCE BUILDER - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

11/13/2020

  • Questions - COMMUNITY SETUP - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 existing question updated

11/06/2020

  • Questions - SHARING AND SECURITY - 2 existing questions updated
  • Questions - EXPERIENCE BUILDER - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 existing question updated

10/30/2020

  • Questions - CONTENT - 1 existing question updated
  • Questions - SHARING AND SECURITY- 1 existing question updated

10/16/2020

  • Questions - EXPERIENCE BUILDER - 2 existing questions updated

10/02/2020

  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - SHARING AND SECURITY- 1 new question added

09/25/2020

  • Questions - IMPLEMENTATION - 1 existing question updated

09/18/2020

  • Questions - IMPLEMENTATION - 1 existing question updated

09/11/2020

  • Questions - CONTENT - 1 existing question updated
  • Questions - CONTENT - 1 new question added
  • Questions - EXPERIENCE BUILDER - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 new question added

08/28/2020

  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated
  • Questions - COMMUNITY SETUP - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

08/21/2020

  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated
  • Questions - EXPERIENCE BUILDER - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

08/14/2020

  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated
  • Questions - COMMUNITY SETUP - 1 existing question updated
  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - SHARING AND SECURITY - 2 existing questions updated

07/31/2020

  • Questions - IMPLEMENTATION - 1 existing question updated

07/17/2020

  • Questions - IMPLEMENTATION - 1 new question added
  • Questions - SHARING AND SECURITY - 2 existing questions updated
  • Questions - COMMUNITY MANAGEMENT - 2 existing questions updated

06/05/2020

  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated
  • Questions - COMMUNITY MANAGEMENT - 1 existing question updated

05/29/2020

  • Questions - IMPLEMENTATION - 1 existing question updated

05/15/2020

  • Study GuideIMPLEMENTATION - Appropriate License Type - Updated content and format

05/15/2020

  • Questions - COMMUNITY MANAGEMENT - 11 existing questions updated
  • Questions - COMMUNITY SETUP - 11 existing questions updated
  • Questions - EXPERIENCE BUILDER - 9 existing questions updated
  • Questions - IMPLEMENTATION - 3 existing questions updated
  • Questions - SHARING AND SECURITY - 1 existing question updated

05/08/2020

  • Questions - SHARING AND SECURITY - 14 existing questions updated
  • Questions - IMPLEMENTATION - 2 existing questions updated

05/01/2020

  • Study Guide- EXPERIENCE BUILDER - Optimize Community Performance - Updated content based on the name change from Community Builder to Experience Builder.
  • Study Guide - EXPERIENCE BUILDER - Configure Lightning Pages - Updated content based on the name change from Community Builder to Experience Builder.
  • Study Guide - EXPERIENCE BUILDER - Template-based Community - Updated content based on the name change from Community Builder to Experience Builder.
  • Study Guide - EXPERIENCE BUILDER - Match a Company's Branding Using Experience Builder - Updated content based on the name change from Community Builder to Experience Builder.
  • Questions - IMPLEMENTATION - 1 existing question updateD

04/24/2020

  • Questions - IMPLEMENTATION - 1 existing question updated
  • Questions - SHARING AND SECURITY - 1 existing question updated
  • Questions - COMMUNITY BUILDER - 1 existing question updated

04/17/2020

  • Questions - IMPLEMENTATION - 1 existing question updated

3/27/2020

  • Questions - SHARING AND SECURITY - 1 existing question updated

Data Architecture and Management Designer

04/30/2021

  • Questions - LARGE VOLUME DATA CONSIDERATIONS - 2 existing questions updated

04/23/2021

  • Questions - METADATA MANAGEMENT - 1 existing question updated
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - DATA GOVERNANCE- 1 existing question updated
  • Questions - CONCEPTUAL DESIGN - 1 existing question updated

04/09/2021

  • Questions - DATA MODELING - 2 existing questions updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

04/02/2021

  • Questions - DATA MIGRATION - 1 existing question updated

03/26/2021

  • Questions - SALESFORCE DATA MANAGEMENT - 2 existing questions updated
  • Questions - LARGE VOLUME DATA CONSIDERATIONS - 2 existing questions updated
  • Questions - BUSINESS INTELLIGENCE, REPORTING AND ANALYTICS - 1 existing questions updated

03/19/2021

  • Questions - DATA MIGRATION - 1 existing question updated

03/12/2021

  • Questions - DATA MODELING - 1 existing question updated

02/26/2021

  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

02/19/2021

  • Questions - DATA MIGRATION - 1 existing question updated

02/05/2021

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - MASTER DATA MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

01/29/2021

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

01/15/2021

  • Questions - DATA MIGRATION - 1 existing question updated

01/08/2021

  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 2 existing questions updated

01/01/2021

  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

12/18/2020

  • Questions - DATA GOVERNANCE - 1 existing question updated
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

11/20/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated
  • Questions - DATA MODELING - 1 existing question updated

10/30/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

10/02/2020

  • Questions - DATA MODELING - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - MASTER DATA MANAGEMENT - 1 existing question updated

09/25/2020

  • Questions - DATA MODELING - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

09/18/2020

  • Questions - MASTER DATA MANAGEMENT - 1 existing question updated

09/04/2020

  • Questions - DATA GOVERNANCE - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

08/28/2020

  • Questions - DATA GOVERNANCE - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 new question added

08/07/2020

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - DATA MODELING - 2 existing questions updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 2 existing questions updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added

07/31/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

06/05/2020

  • Questions - MASTER DATA MANAGEMENT - 2 existing questions updated
  • Questions - DATA MODELING - 1 existing question updated

05/29/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

05/22/2020

  • Questions - DATA MIGRATION - 1 existing question updated

05/15/2020

  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 2 new question added
  • Questions - SALESFORCE DATA MANAGEMENT - 2 new questions added
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - DATA GOVERNANCE - 1 existing question updated

05/08/2020

  • Study Guide - LARGE DATA VOLUME CONSIDERATIONS - Data Volume and Solution Performance - NEW objective added
  • Study Guide - DATA MIGRATION - High Data Quality at Load Time - Content Updated
  • Study Guide - DATA MIGRATION - Exporting Data from Salesforce - Content Updated
  • Study Guide - DATA MIGRATION - Migrating Large Data (Part 1 and Part 2) - Content Updated
  • Questions - SALESFORCE DATA MANAGEMENT - 12 new questions added
  • Questions - DATA MODELING - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - CONCEPTUAL DESIGN - 3 existing questions updated

05/01/2020

  • Study Guide - SALESFORCE DATA MANAGEMENT - Techniques to Ensure Data is Persisted in a Consistent Manner - NEW objective added
  • Study Guide - SALESFORCE DATA MANAGEMENT - Salesforce License Types - NEW objective added
  • Study Guide - DATA MODELING/DATABASE DESIGN - Data Model for the Customer 360 platform - Updated the content.
  • Questions - DATA MODELING - 5 new questions added
  • Questions - DATA GOVERNANCE - 3 new questions added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 3 new questions added
  • Questions - SALESFORCE DATA MANAGEMENT - 7 new questions added
  • Questions - DATA GOVERNANCE - 3 new questions added
  • Questions - DATA MODELING - 6 new questions added
  • Questions - DATA MODELING - 1 existing question updated

4/24/2020

04/17/2020

  • Study Guide DATA MODELING/DATABASE DESIGN - Data Skew - NEW objective added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - DATA MIGRATION - 1 existing question updated

4/10/2020

  • Study Guide - CONCEPTUAL DESIGN topic removed as it is no longer in the exam outline
  • Study Guide - PERFORMANCE TUNING topic removed as it is no longer in the exam outline
  • Study Guide - METADATA MANAGEMENT topic removed as it is no longer in the exam outline
  • Study Guide - DATA ARCHIVING topic removed as it is no longer in the exam outline
  • Study Guide - BUSINESS INTELLIGENCE topic removed as it is no longer in the exam outline
  • Questions - PERFORMANCE TUNING topic exam removed as it is no longer in the exam outline
  • Questions - CONCEPTUAL DESIGN topic exam removed as it is no longer in the exam outline
  • Questions - DATA ARCHIVING topic exam renamed to LARGE DATA VOLUME CONSIDERATIONS as the new objective includes Data Archiving. Additional questions related to Large Data Volumes will be added to this topic.
  • Questions - SALESFORCE DATA MANAGEMENT section added with questions from one of the objectives related to persisting data in a consistent manner (data quality).  Questions on other objectives will be added soon.
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

4/03/2020

  • Questions - DATA MODELING - 2 existing questions updated

3/27/2020

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - DATA MODELING - 1 existing question updated

09/11/2020

09/04/2020

  • Questions - DATA GOVERNANCE - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

08/28/2020

  • Questions - DATA GOVERNANCE - 1 existing question updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE DATA MANAGEMENT - 1 new question added

08/07/2020

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - DATA MODELING - 2 existing questions updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 2 existing questions updated
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added

07/31/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 existing question updated

06/05/2020

  • Questions - MASTER DATA MANAGEMENT - 2 existing questions updated
  • Questions - DATA MODELING - 1 existing question updated

05/29/2020

  • Questions - SALESFORCE DATA MANAGEMENT - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

05/22/2020

  • Questions - DATA MIGRATION - 1 existing question updated

05/15/2020

  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 2 new question added
  • Questions - SALESFORCE DATA MANAGEMENT - 2 new questions added
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - DATA GOVERNANCE - 1 existing question updated

05/08/2020

  • Study Guide - LARGE DATA VOLUME CONSIDERATIONS - Data Volume and Solution Performance - NEW objective added
  • Study Guide - DATA MIGRATION - High Data Quality at Load Time - Content Updated
  • Study Guide - DATA MIGRATION - Exporting Data from Salesforce - Content Updated
  • Study Guide - DATA MIGRATION - Migrating Large Data (Part 1 and Part 2) - Content Updated
  • Questions - SALESFORCE DATA MANAGEMENT - 12 new questions added
  • Questions - DATA MODELING - 1 new question added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 new question added
  • Questions - DATA MODELING - 1 existing question updated
  • Questions - CONCEPTUAL DESIGN - 3 existing questions updated

05/01/2020

  • Study Guide - SALESFORCE DATA MANAGEMENT - Techniques to Ensure Data is Persisted in a Consistent Manner - NEW objective added
  • Study Guide - SALESFORCE DATA MANAGEMENT - Salesforce License Types - NEW objective added
  • Study Guide - DATA MODELING/DATABASE DESIGN - Data Model for the Customer 360 platform - Updated the content.
  • Questions - DATA MODELING - 5 new questions added
  • Questions - DATA GOVERNANCE - 3 new questions added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 3 new questions added
  • Questions - SALESFORCE DATA MANAGEMENT - 7 new questions added
  • Questions - DATA GOVERNANCE - 3 new questions added
  • Questions - DATA MODELING - 6 new questions added
  • Questions - DATA MODELING - 1 existing question updated

4/24/2020

04/17/2020

  • Study Guide DATA MODELING/DATABASE DESIGN - Data Skew - NEW objective added
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated
  • Questions - DATA MIGRATION - 1 existing question updated

4/10/2020

  • Study Guide - CONCEPTUAL DESIGN topic removed as it is no longer in the exam outline
  • Study Guide - PERFORMANCE TUNING topic removed as it is no longer in the exam outline
  • Study Guide - METADATA MANAGEMENT topic removed as it is no longer in the exam outline
  • Study Guide - DATA ARCHIVING topic removed as it is no longer in the exam outline
  • Study Guide - BUSINESS INTELLIGENCE topic removed as it is no longer in the exam outline
  • Questions - PERFORMANCE TUNING topic exam removed as it is no longer in the exam outline
  • Questions - CONCEPTUAL DESIGN topic exam removed as it is no longer in the exam outline
  • Questions - DATA ARCHIVING topic exam renamed to LARGE DATA VOLUME CONSIDERATIONS as the new objective includes Data Archiving. Additional questions related to Large Data Volumes will be added to this topic.
  • Questions - SALESFORCE DATA MANAGEMENT section added with questions from one of the objectives related to persisting data in a consistent manner (data quality).  Questions on other objectives will be added soon.
  • Questions - LARGE DATA VOLUME CONSIDERATIONS - 1 existing question updated

4/03/2020

  • Questions - DATA MODELING - 2 existing questions updated

3/27/2020

  • Questions - DATA MIGRATION - 1 existing question updated
  • Questions - DATA MODELING - 1 existing question updated

Platform App Builder

04/30/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 4 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

04/23/2021

  • Questions - SALESFORCE FUNDAMENTALS - 3 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - SOCIAL - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

04/16/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 10 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

04/09/2021

  • Questions - APP DEPLOYMENT - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

04/02/2021

  • Questions - SALESFORCE FUNDAMENTALS - 4 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated
  • Questions - DATA MODELING  AND MANAGEMENT - 1 existing question updated

03/26/2021

  • Questions - USER INTERFACE - 1 existing question updated

03/19/2021

  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

03/05/2021

  • Questions - SALESFORCE FUNDAMENTALS - 38 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

02/26/2021

  • Questions - SALESFORCE FUNDAMENTALS - 74 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

02/19/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 5 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated
  • Questions - APP DEPLOYMENT - 2 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated

02/12/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - UDER INTERFACE - 1 existing question updated
  • Questions - SOCIAL - 18 questions were migrated to Sales Cloud and Service Cloud


 MODIFIED DETAILED OBJECTIVES (FEB 2021 EXAM GUIDE UPDATE)

  • Study Guide - APP DEVELOPMENT
    Old detailed objective: Describe the key milestones and considerations when managing the application lifecycle
    New detailed objective: Given a set of business requirements, recommend a solution for key milestones and considerations when managing the application lifecycle and various types of Sandboxes
    Status: Content updated
  • Study Guide - BUSINESS LOGIC AND PROCESS AUTOMATION II
    Old detailed objective: Given a set of business requirements, recommend a solution to automate business processes
    New detailed objective: Given a set of business requirements, recommend a solution to automate business processes while avoiding errors in automation
    Status: Content updated
  • Study Guide - BUSINESS LOGIC AND PROCESS AUTOMATION I
    Old detailed objective: Describe the capabilities of and use cases for formula fields
    New detailed objective: Given a scenario, demonstrate the use of formula fields to meet stated business requirements
    Status: Content updated
  • Study Guide - SALESFORCE FUNDAMENTALS II
    New detailed objective: Describe the customizations and use cases for Chatter
    Status: New detailed objective added
  • Study Guide - DATA MODELING AND MANAGEMENT II
    Old detailed objective: Describe the options and considerations when importing and exporting data
    New detailed objective: Given a scenario, determine the options and considerations when importing and exporting data, including the capabilities of external data sources
    Status: Content updated
  • Study Guide - DATA MODELING AND MANAGEMENT I
    Old detailed objective: Identify the considerations when changing a field's type
    New detailed objective: Given a scenario, determine the considerations when selecting or changing a field data type
    Status: Content updated
  • Study Guide - APP DEVELOPMENT
    Old detailed objective: Describe the capabilities of and considerations when using change sets
    New detailed objective: Given a use case, demonstrate knowledge, viability, and troubleshooting when using change sets
    Status: Content updated
  • Study Guide - APP DEVELOPMENT
    Old detailed objective: Describe the use cases of and considerations when using unmanaged package
    New detailed objective: Describe the use cases and considerations when using unmanaged and managed packages
    Status: Content updated
  • Study Guide - BUSINESS LOGIC AND PROCESS AUTOMATION
    Old detailed objective: Describe the capabilities of, use cases for, and implications of roll-up summary fields
    New detailed objective: Given a scenario, determine the capabilities, use cases, and implications of roll-up summary fields
    Status: Content updated
  • Study Guide - BUSINESS LOGIC AND PROCESS AUTOMATION
    Old detailed objective: Describe the capabilities of and use cases for validation rules
    New detailed objective: Given a scenario, demonstrate the use of validation rules to meet stated business requirements
    Status: Content updated
  • Study Guide - SALESFORCE FUNDAMENTALS I
    Old detailed objective: Describe the features and capabilities available to restrict and extend object, record, and field access.
    New detailed objective: Apply features and capabilities available to restrict and extend object, record, and field access
    Status: Moved to Salesforce Fundamentals I from Security - Content Updated
  • Study Guide - SALESFORCE FUNDAMENTALS I
    Detailed objective: Given a set of business requirements, determine the appropriate sharing solution
    Status: Moved to Salesforce Fundamentals I from Security - Content Updated
  • Study Guide -  SALESFORCE FUNDAMENTALS II 
    Old detailed objective: Describe the features and capabilities available when creating reports, report types, and dashboards
    New detailed objective: Identify the features and capabilities available when creating reports, report types, and dashboards
    Status: Moved to Salesforce Fundamentals II from Reporting - Content Updated
  • Study Guide -  SALESFORCE FUNDAMENTALS II 
    Old detailed objective: Given a set of requirements, determine the appropriate global and object-specific actions and action layouts to optimize the Salesforce mobile application user experience
    New detailed objective: Given a set of requirements, determine the appropriate global, object-specific actions and layouts to optimize the Salesforce mobile user experience
    Status: Moved to Salesforce Fundamentals II from Mobile - Content Updated
  • Study Guide - USER INTERFACE II
    Old detailed objective: Describe the declarative options available for incorporating Lightning Components in an application
    New detailed objective: Given a scenario, determine the declarative options available for incorporating Lightning Components in an application.
    Status: Content Updated
  • Study Guide - USER INTERFACE II
    New detailed objective: Describe the programmatic customizations available for incorporating custom Lightning Components in an application
    Status: New detailed objective added
  • Study Guide - DATA MODELING AND MANAGEMENT I
    Old detailed objective: Describe the capabilities of the various relationship types and the implications of each on record access, user interface, and reporting
    New detailed objective: Given a scenario, explain the capabilities of the various relationship types and the implications of each on record access, user interface, and reporting
    Status: Content Updated

RETIRED DETAILED OBJECTIVES (FEB 2021 EXAM GUIDE UPDATE)

  • Study Guide
    Detailed objective: Describe the capabilities of the core CRM objects in the Salesforce schema
    Status: Content will be merged to this detailed objective: Given a scenario, determine the appropriate data model
  • Study Guide
    Detailed objective:
    Given a set of requirements, identify the considerations and select the appropriate field type
    Status:
    Content will be merged to this detailed objective: Given a scenario, determine the considerations when selecting or changing a field data type
  • Study Guide
    Detailed objective:
    Describe the capabilities of and use cases for external objects
    Status: 
    Content will be merged to this detailed objective: Given a scenario, determine the options and considerations when importing and exporting data, including the capabilities of external data sources
  • Study Guide
    Detailed objective: 
    Describe the capabilities of and use cases for record types
    Status: 
    Content will be merged to this detailed objective: Given a scenario, determine the appropriate data model
  • Study Guide
    Detailed objective: 
    Describe the ramifications of field updates and the potential for recursion
    Status: 
    Content will be merged to this detailed objective: Given a set of business requirements, recommend a solution to automate business processes while avoiding errors in automation
  • Study Guide
    Detailed objective: 
    Given a scenario, determine the appropriate user interface design
    Status: 
    Content will be merged to this detailed objective: Describe the user interface customization options
  • Study Guide
    Detailed objective: 
    Describe the differences between and considerations when using the various types of sandboxes
    Status: 
    Content will be merged to this detailed objective: Given a set of business requirements, recommend a solution for key milestones and considerations when managing the application lifecycle and various types of Sandboxes

02/05/2021

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

01/29/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - SECURITY - 1 existing question updated

01/22/2021

  • Questions - REPORTING - 8 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

01/15/2021

  • Questions - SECURITY - 6 existing questions updated
  • Questions - SOCIAL - 5 existing questions updated
  • Questions - REPORTING - 3 existing questions updated
  • Questions - MOBILE - 2 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

01/08/2021

  • Questions - SALESFORCE FUNDAMENTALS - 10 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated
  • Questions - APP DEPLOYMENT - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

01/01/2021

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - REPORTING - 1 existing question updated

12/25/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 7 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - REPORTING - 1 existing question updated
  • Questions - SECURITY- 1 existing question updated

12/18/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 4 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

12/11/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

12/07/2020

  • Questions - APP DEPLOYMENT -1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

11/20/2020

  • Questions - APP DEPLOYMENT -1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - REPORTING -1 existing question updated
  • Questions - SECURITY -1 existing question updated
  • Questions - USER INTERFACE -1 existing question updated

11/06/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION -1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

10/30/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION -7 existing questions updated
  • Questions - MOBILE - 1 existing question updated
  • Questions - REPORTING - 2 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated

10/16/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

10/09/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT- 1 existing question updated

10/02/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - REPORTING - 1 existing question updated

09/25/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - REPORTING - 1 existing question updated

09/18/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 4 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 2 new questions added
  • Questions - SOCIAL - 4 existing questions updated

09/11/2020

  • Study GuideSALESFORCE FUNDAMENTALS - CRM Objects in the Salesforce Schema - Updated format
  • Study GuideSALESFORCE FUNDAMENTALS - Boundaries of Declarative Customization - Updated format
  • Study GuideSALESFORCE FUNDAMENTALS - AppExchange - Updated format
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 7 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - SOCIAL - 1 existing question updated

09/04/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 6 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 new question added
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

08/28/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 6 existing questions updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 new questions added
  • Questions - APP DEPLOYMENT - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - SECURITY - 1 new question added
  • Questions - SOCIAL - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

08/21/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - MOBILE - 1 existing question updated
  • Questions - SECURITY - 2 existing questions updated

NEW08/14/2020

  • Questions - APP DEPLOYMENT - 1 new question added
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - MOBILE - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - SECURITY - 1 new question added
  • Questions - USER INTERFACE - 1 new question added

08/07/2020

  • Questions - REPORTING - 2 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated

07/31/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - SECURITY - 1 existing question updated
  • Questions - SOCIAL - 1 existing question updated
  • Questions - USER INTERFACE - 3 existing questions updated

07/24/2020

  • Questions - APP DEPLOYMENT - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 5 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - SECURITY - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

07/17/2020

  • Questions - APP DEPLOYMENT - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 3 existing questions updated
  • Questions - REPORTING - 3 existing questions updated
  • Questions - USER INTERFACE - 5 existing questions updated

06/12/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

06/05/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

05/29/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 5 existing questions updated
  • Questions - MOBILE - 2 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

05/22/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 8 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 3 existing questions updated
  • Questions - MOBILE - 2 existing questions updated

05/15/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 4 existing questions updated
  • Questions - MOBILE - 2 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated
  • Questions - SOCIAL - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

05/08/2020

  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

05/01/2020

  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated

4/24/2020

  • Questions - REPORTING - 1 new question added
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 3 new questions added
  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

4/17/2020

  • Questions - BUSINESS LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - MOBILE - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

04/17/2020

4/03/2020

  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

3/27/2020

  • Study Guide - REPORTING - Toggle 1 - Updated content and format
  • Study Guide - REPORTING - Toggle 2 - Updated content and format
  • Study Guide - REPORTING - Toggle 3 - Updated content and format

Platform Developer 1

04/30/2021

  • Questions - USER INTERFACE - 2 existing questions updated

04/23/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

04/16/2021

  • Questions - SALESFORCE FUNDAMENTALS - 3 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

04/02/2021

  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 3 existing questions updated

03/26/2021

  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

03/19/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 new question added

03/12/2021

  • Questions - TESTING DEBUGGING AND DEPLOYMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

03/05/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

02/26/2021

  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 new question added
  • Questions - PROCESS AUTOAMTION AND LOGIC - 1 existing question updated

02/19/2021

  • Questions - PROCESS AUTOAMTION AND LOGIC - 2 new questions added
  • Questions - PROCESS AUTOAMTION AND LOGIC - 3 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

02/12/2021

  • Questions - PROCESS AUTOAMTION AND LOGIC - 2 new questions added
  • Questions - PROCESS AUTOAMTION AND LOGIC - 3 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

02/05/2021

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - PROCESS AUTOAMTION AND LOGIC - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 existing question updated

01/29/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated

01/22/2021

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated

01/15/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 4 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

01/08/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 new questions added
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 new question added
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

01/01/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

12/25/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

12/18/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 2 existing questions updated
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

12/11/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 2 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated

12/04/2020

  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 4 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated

11/27/2020

  • Questions - SALESFORCE FUNDAMENTALS  - 1 existing question updated

11/20/2020

  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

11/13/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

11/06/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 4 existing questions updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

10/30/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

10/16/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

10/02/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 5 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

09/25/2020

  • Questions - DATA MODELING AND MANAGEMENT - 6 existing questions updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 3 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

09/18/2020

  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 6 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 2 new questions added
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

09/11/2020

  • Study Guide  - TESTING, DEBUGGING AND DEPLOYMENT - Execute Anonymous vs. Unit Tests - Added new video
  • Questions - TESTING DEBUGGING AND DEPLOYMENT TOOLS - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - USER INTERFACE - 1 new question added

09/04/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated
  • Questions - USER INTERFACE - 1 new question added

08/28/2020

  • Questions - DATA MODELING - 1 existing question updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 4 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 3 new questions added
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT - 1 existing question updated
  • Questions - USER INTERFACE- 1 existing question updated

08/14/2020

  • Questions - SALESFORCE FUNDAMENTALS - 2 existing questions updated

08/07/2020

  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

07/31/2020

  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

07/24/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated

07/17/2020

  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - TESTING DEBUGGING AND DEPLOYMENT - 4 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

07/17/2020

06/12/2020

  • Questions - USER INTERFACE - 1 existing question updated

06/05/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

05/29/2020

  • Questions - USER INTERFACE - 1 new question added
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated

05/22/2020

  • Questions - USER INTERFACE - 2 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - TESTING - 1 existing question updated

05/15/2020

  • Study Guide  - SALESFORCE FUNDAMENTALS - Understand Design Frameworks - Updated Content
  • Questions - TESTING, DEBUGGING, AND DEPLOYMENT - 1 new question added
  • Questions - PROCESS AUTOMATION AND LOGIC - 5 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

05/08/2020

  • Study Guide  - USER INTERFACE - User Interface Component - Updated Content
  • Study Guide  - USER INTERFACE - Interactions Between Apex - NEW objective added
  • Questions - USER INTERFACE - 1 new question added
  • Questions - PROCESS AUTOMATION AND LOGIC - 3 existing questions updated
  • Questions - TESTING - 1 existing question updated

05/01/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 2 existing questions updated
  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 existing question updated

04/24/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 new question added
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

04/17/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 new question added

04/10/2020

  • Questions - USER INTERFACE - 3 existing questions added
  • Questions - PROCESS AUTOMATION AND LOGIC - 4 existing questions updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 2 new questions added
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

04/03/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 1 new question added
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 1 existing question updated
  • Questions - PROCESS AUTOMATION AND LOGIC - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing questions updated

3/27/2020

  • Questions - PROCESS AUTOMATION AND LOGIC - 3 new questions added
  • Questions - TESTING, DEBUGGING AND DEPLOYMENT - 2 new questions added
  • Questions - PROCESS AUTOMATION AND LOGIC - 4 existing questions updated
  • Questions - USER INTERFACE - 1 existing questions updated

3/20/2020

3/13/2020

Platform Developer 2

04/23/2021

  • Questions - PROCESS AUTOMATION AND LOGIC - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

04/16/2021

  • Questions - INTEGRATION - 3 existing questions updated
  • Questions - TESTING- 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated

04/02/2021

  • Questions - TESTING - 1 new question added

03/26/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - PERFROMANCE - 1 existing question updated

03/19/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 new question added

03/12/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 3 existing questions updated

03/05/2021

  • Questions - DATA MODELING AND MANAGEMENT- 1 existing question updated
  • Questions - UDER ITNERFACE - 1 existing question updated
  • Questions - TESTING - 1 existing question updated

02/26/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - PERFORMANCE - 1 existing question updated
  • Questions - TESTING - 1 existing question updated

02/19/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated

02/12/2021

  • Questions - INTEGRATION - 1 existing question updated
  • Questions - PERFORMANCE - 1 existing question updated

02/05/2021

  • Questions - USER INTERFACE - 3 existing questions updated
  • Questions - DEBUG AND DEPLOYMENT TOOLS - 1 existing question updated

01/29/2021

  • Questions - TESTING - 4 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated

01/22/2021

  • Questions - INTEGRATION - 1 existing question updated

01/15/2021

  • Questions - LOGIC AND PROCESS AUTOMATION - 4 existing questions updated
  • Questions - TESTING - 3 existing questions updated
  • Questions - INTEGRATION - 3 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - PERFORMANCE - 1 existing question updated

01/08/2021

  • Questions - TESTING - 3 new questions added
  • Questions - INTEGRATION - 1 new question added
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 new question added
  • Questions - USER INTERFACE - 5 existing questions updated
  • Questions - TESTING - 4 existing questions updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 3 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 3 existing questions updated
  • Questions - DEBUG AND DEPLOYMENT TOOLS - 2 existing questions updated
  • Questions - PERFORMANCE - 1 existing question updated
  • Questions - INTEGRATION - 1 existing question updated

01/01/2021

  • Study Guide  - USER INTERFACE I - Select the Appropriate Lightning Web Component, Aura Component, or Visualforce Solution - Updated content (modified detailed objective)
  • Study Guide  - USER INTERFACE II - Purpose and Benefit of Static Resources in Visualforce, Lightning Web Components, and Aura Components - Updated content (modified detailed objective)
  • Study Guide  - USER INTERFACE II - Describe the Aspects of Lightning Web Components or Aura Components - Updated content (modified detailed objective)
  • Study Guide  - TESTING - Apply Techniques and Tools for Testing - Updated content (modified detailed objective)
  • Questions - USER INTERFACE - 5 existing questions updated
  • Questions - INTEGRATION - 5 existing questions updated
  • Questions - TESTING - 5 existing questions updated

12/25/2020

  • Study Guide  - USER INTERFACE II - Configure a Lightning Web Component or Aura Component - Updated content (modified detailed objective)
  • Questions - USER INTERFACE - 18 existing questions updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 7 existing questions updated
  • Questions - INTEGRATION - 1 existing question updated
  • Questions - TESTING - 1 existing question updated

12/18/2020

  • Study Guide  - USER INTERFACE I - Displaying Errors in the User Interface - Updated content (modified detailed objective)
  • Study Guide  - USER INTERFACE I - Determine Necessary Changes to the Apex Class - Updated content (modified detailed objective)
  • Study Guide  - LOGIC AND PROCESS AUTOMATION I - Identify How an Apex Method - Updated content (modified detailed objective)
  • Study Guide  - USER INTERFACE II - Implemented the Correct Method to Communicate Events - Updated content (modified detailed objective)
  • Questions - INTEGRATION - 2 existing questions updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

12/11/2020

  • Questions - LOGIC PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 2 existing questions updated
  • Study Guide  - USER INTERFACE II - Code Snippets for Resources in a Lightning Component or Aura Component bundle - Updated content (modified detailed objective)
  • Study Guide  - USER INTERFACE I - Techniques for using Visualforce - Updated content (modified detailed objective)
  • Study Guide  - DATA MODELING AND MANAGEMENT - Justify Using External IDs in Apex - Updated content (modified detailed objective)
  • Study Guide  - SALESFORCE FUNDAMENTALS - Declarative or Custom-Molded Solutions - Updated content (modified detailed objective)

11/20/2020

  • Questions - LOGIC PROCESS AUTOMATION - 4 existing questions updated
  • Questions - PERFORMANCE- 3 existing questions updated
  • Questions - TESTING - 3 existing questions updated
  • Questions - USER INTERFACE - 3 existing questions updated

11/13/2020

  • Questions - LOGIC PROCESS AUTOMATION - 1 existing question updated

10/30/2020

  • Questions - LOGIC PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

10/09/2020

  • Questions - USER INTERFACE - 1 existing question updated

10/02/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

09/25/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated

09/18/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 2 new questions added
  • Questions - PERFORMANCE - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

09/11/2020

  • Questions - INTEGRATION - 1 new question added
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 new question added

09/04/2020

  • Questions - SALESFORCE FUNDAMENTALS - 3 existing questions updated
  • Questions - USER INTERFACE - 1 new question added

08/28/2020

  • Questions - INTEGRATION - 1 new question added
  • Questions - LOGIC AND PROCESS AUTOMATION - 2 new questions added
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - PERFORMANCE - 1 existing question updated

08/21/2020

  • Questions - PERFORMANCE - 1 existing question updated
  • Questions - USER INTERFACE - 1 new question added

08/14/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated

08/07/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

07/31/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated

07/24/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - USER INTERFACE - 1 existing question updated

07/17/2020

  • Questions - DATA MODELING AND MANAGEMENT - 1 existing question updated
  • Questions - LOGIC AND PROCESS AUTOMATION - 2 existing questions updated
  • Questions - SALESFORCE FUNDAMENTALS - 1 existing question updated
  • Questions - USER INTERFACE - 1 existing question updated

05/29/2020

  • Questions - INTEGRATION - 1 new question added

05/15/2020

  • Questions - INTEGRATION - 1 new question added
  • Questions - USER INTERFACE - 1 existing question updated

05/08/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 2 new questions added

05/01/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 new question added

4/24/2020

  • Questions - LOGIC AND PROCESS AUTOMATION - 1 existing question updated

4/10/2020

  • Questions - USER INTERFACE - 2 new questions added
  • Questions - LOGIC AND PROCESS AUTOMATION - 1 new question added
  • Questions - USER INTERFACE - 1 existing question updated

4/03/2020

  • Questions - PERFORMANCE - 1 existing question updated
  • Questions - TESTING - 1 existing question updated

Sales Cloud Consultant

04/23/2021

  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated

04/16/2021

  • Questions - OPPORTUNITY MANAGEMENT - 3 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 3 existing questions updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated

04/09/2021

  • Questions - INTEGRATION AND DATA MANAGEMENT - 2 existing questions updated
  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

04/02/2021

  • Questions - SALES PRODUCTIVITY - 3 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 2 existing questions updated
  • Questions - OPPORTUNITY MANAGEMENT - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

03/19/2021

  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

03/12/2021

  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated

03/05/2021

  • Questions - SALES CLOUD ANALYTICS - 1 new question added
  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 2 existing questions updated

02/26/2021

  • Questions - SALES CLOUD SOLUTION DESIGN - 2 new questions added
  • Questions - SALES CLOUD SOLUTION DESIGN - 3 existing questions updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

02/19/2021

  • Questions - ACCOUNT AND CONTANCT MANAGEMENT - 3 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 2 existing questions updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

02/12/2021

  • Questions - ACCOUNT AND CONTANCT MANAGEMENT - 10 existing questions updated
  • Questions - SALES PRODUCTIVITY - 4 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated

02/05/2021

  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

01/29/2021

  • Questions - SALES PRODUCTIVITY - 2 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

01/22/2021

  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

01/15/2021

  • Questions - SALES CLOUD SOLUTION DESIGN - 2 existing questions updated

01/08/2021

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 4 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 3 existing questions updated
  • Questions - OPPORTUNITY MANAGEMENT - 3 existing questions updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

01/01/2021

  • Questions - SALES PRODUCTIVITY - 9 existing questions updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 6 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 4 existing questions updated
  • Questions - SALES CLOUD ANALYTICS - 3 existing questions updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

12/25/2020

  • Questions - SALES PRODUCTIVITY - 4 existing questions updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

12/18/2020

  • Questions - SALES CLOUD SOLUTION DESIGN - 3 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated

12/11/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

12/04/2020

  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

11/27/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 2 existing questions updated

11/20/2020

  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

11/13/2020

  • Questions - SALES PRODUCTIVITY - 2 existing questions updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated

11/06/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

10/30/2020

  • Questions - OPPORTUNITY MANAGEMENT - 2 existing questions updated
  • Questions - SALES PRODUCTIVITY - 2 existing questions updated
  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

10/09/2020

  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN- 2 existing questions updated

10/02/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN- 4 existing questions updated

09/25/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

09/18/2020

  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 new question added
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

09/11/2020

  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 new question added
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 6 existing questions updated
  • Questions - SALES PRODUCTIVITY - 2 new questions added

09/04/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 2 existing questions updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 new question added
  • Questions - SALES CLOUD SOLUTION DESIGN- 1 new question added

08/28/2020

  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 2 new questions added
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

08/21/2020

  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 2 existing questions updated

08/14/2020

  • Questions - INDUSTRY KNOWLEDGE - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 3 existing questions updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 3 existing questions updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

08/07/2020

  • Questions - IMPLEMENTATION STRATEGIES - 2 new questions added

07/31/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

07/24/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - OPPORTUNITY MANAGEMENT - 2 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

06/12/2020

  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated

06/05/2020

  • Questions - OPPORTUNITY MANAGEMENT - 2 existing questions updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated

05/29/2020

  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - MARKETING AND LEADS - 1 existing question updated
  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated

05/22/2020

  • Questions - SALES PRODUCTIVITY - 1 new question added
  • Questions - SALES CLOUD SOLUTION DESIGN - 4 existing questions updated
  • Questions - SALES PRODUCTIVITY - 3 existing question updated
  • Questions - MARKETING AND LEADS - 2 existing questions updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated

05/15/2020

  • Questions - SALES CLOUD SOLUTION DESIGN - 3 existing questions updated
  • Questions - MARKETING AND LEADS - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - COMMUNITIES AND SITE MANAGEMENT - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated

05/08/2020

  • Questions - ACCOUNT AND CONTACT MANAGEMENT - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated

05/01/2020

  • Questions - SALES PRODUCTIVITY - 1 existing question updated

4/24/2020

  • Questions - SALES CLOUD ANALYTICS - 1 existing question updated
  • Questions - CASE MANAGEMENT - 1 existing question updated

4/17/2020

  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated
  • Questions - OPPORTUNITY MANAGEMENT - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 1 existing question updated

4/10/2020

  • Questions - SERVICE CONSOLE - 1 new question added
  • Questions - SALES CLOUD ANALYTICS - 3 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated

4/03/2020

  • Questions - OPPORTUNITY MANAGEMENT - 6 existing questions updated
  • Questions - SALES PRODUCTIVITY - 1 existing question updated

3/27/2020

  • Questions - IMPLEMENTATION STRATEGIES - 7 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

Service Cloud Consultant

04/30/2021

  • Questions - CONTACT CENTER ANALYTICS - 3 new questions added
  • Questions - SERVICE CONSOLE - 2 new questions added
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 new question added
  • Questions - INTERACTION CHANNELS - 1 new question added
  • Questions - KNOWLEDGE MANAGEMENT - 1 new question added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 new question added
  • Questions - SERVICE CONSOLE - 2 existing questions updated
  • Questions - CONTACT CENTER ANALYTICS - 1 existing question updated

04/23/2021

  • Questions - KNOLWEDGE MANAGEMENT - 2 new questions added
  • Questions - CASE MANAGEMENT - 1 new question added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 new question added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated

04/16/2021

  • Questions - SERVICE CONSOLE - 5 existing questions updated
  • Questions - KNOLWEDGE MANAGEMENT - 3 existing questions updated
  • Questions - CASE MANAGEMENT - 2 existing questions updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 3 new questions added
  • Questions - IMPLEMENTATION STRATEGIES - 1 new question added
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 new question added

04/09/2021

  • Questions - CASE MANAGEMENT - 2 existing questions updated
  • Questions - INDUSTRY KNOWLEDGE - 2 existing questions updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 2 existing questions updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated

04/02/2021

  • Questions - INTERACTION CHANNELS - 1 existing question updated

03/26/2021

  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

03/19/2021

  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated

03/12/2021

  • Questions - IMPLEMENTATION STRATEGIES - 3 existing questions updated

03/05/2021

  • Questions - IMPLEMENTATION STRATEGIES - 2 existing questions updated
  • Questions - CASE MANAGEMENT - 1 existing question updated

02/19/2021

  • Questions - CASE MANAGEMENT - 2 existing questions updated

02/12/2021

  • Questions - CASE MANAGEMENT - 4 existing questions updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated

01/15/2021

  • Questions - CASE MANAGEMENT - 2 new questions added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 new question added
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

01/08/2021

  • Questions - KNOWLEDGE MANAGEMENT - 2 new questions added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 4 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

01/01/2021

  • Questions - CASE MANAGEMENT - 1 existing question updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated

12/25/2020

  • Questions - SERVICE CLOUD SOLUTION DESIGN - 4 existing questions updated
  • Questions - SERVICE CONSOLE - 2 existing questions updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated
  • Questions - CASE MANAGEMENT - 1 existing question updated
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

12/18/2020

  • Questions - CASE MANAGEMENT - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 existing question updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated
  • Questions - SERVICE CONSOLE - 1 existing question updated

12/04/2020

  • Questions - CASE MANAGEMENT - 1 existing question updated

11/13/2020

  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated

11/06/2020

  • Questions - CASE MANAGEMENT - 1 existing question updated
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated

10/30/2020

  • Questions - CASE MANAGEMENT - 1 existing question updated
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

09/25/2020

  • Questions - CASE MANAGEMENT - 1 new question added
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 new question added
  • Questions - SERVICE CONSOLE - 1 new question added
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated

09/18/2020

  • Questions - CASE MANAGEMENT - 1 new question added
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

09/11/2020

  • Questions - CASE MANAGEMENT - 2 existing questions updated
  • Questions - INTEGRATION AND DATA MANAGEMENT - 1 new question added

09/04/2020

  • Questions - CASE MANAGEMENT - 4 existing questions updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 2 new questions added

08/28/2020

  • Questions - CASE MANAGEMENT - 2 new questions added
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated

08/21/2020

  • Questions - CASE MANAGEMENT - 1 existing question updated
  • Questions - INDUSTRY KNOWLEDGE - 1 existing question updated
  • Questions - SALES CLOUD SOLUTION DESIGN - 2 new questions added

08/14/2020

  • Questions - CONTACT CENTER ANALYTICS - 1 new question added
  • Questions - INDUSTRY KNOWLEDGE - 1 new question added
  • Questions - KNOWLEDGE MANAGEMENT - 1 new question added
  • Questions - CONTACT CENTER ANALYTICS - 1 existing question updated

08/07/2020

  • Questions - IMPLEMENTATION STRATEGIES - 2 new questions added

07/31/2020

  • Questions - CASE MANAGEMENT - 1 existing question updated

07/24/2020

  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated

07/17/2020

  • Study Guide - Case Management II- Entitlements and Milestones in Salesforce - Updated content and format
  • Questions - CASE MANAGEMENT - 2 existing questions updated
  • Questions - INTERACTION CHANNELS - 1 existing question updated
  • Questions - SERVICE CLOUD SOLUTION DESIGN - 1 existing question updated

06/05/2020

  • Questions - INTEGRATION AND DATA MANAGEMENT - 5 existing questions updated
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

05/29/2020

  • Questions - INTERACTION CHANNEL - 1 existing question updated
  • Questions - SERVICE CONSOLE - 1 existing question updated
  • Questions - IMPLEMENTATION STRATEGIES - 1 existing question updated

05/22/2020

  • Questions - CASE MANAGEMENT - 1 new question added
  • Questions - KNOWLEDGE MANAGEMENT - 1 existing question updated

05/08/2020

  • Questions - INTERACTION CHANNELS - 1 existing question updated

4/17/2020

  • Questions - INDUSTRY KNOWLEDGE - 6 existing questions updated

4/03/2020

  • Questions - INTERACTION CHANNELS - 2 existing questions updated
  • Questions - CASE MANAGEMENT - 1 existing question updated

Sharing and Visibility Designer

04/16/2021

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

03/19/2021

  • Questions - DECLARATIVE SHARING  - 3 existing questions updated

03/12/2021

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

02/26/2021

  • Questions - DECLARATIVE SHARING  - 5 existing questions updated

02/19/2021

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated

02/12/2021

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated
  • Questions - PROGRAMMATIC SHARING  - 1 existing question updated

02/05/2021

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated

01/29/2021

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

01/22/2021

  • Questions - DECLARATIVE SHARING  - 3 existing questions updated

01/15/2021

  • Questions - PROGRAMMATIC SHARING  - 1 existing question updated

01/08/2021

  • Questions - DECLARATIVE SHARING  - 3 existing questions updated
  • Questions - PERFORMANCE  - 1 existing questions updated

01/01/2021

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated
  • Questions - PERFORMANCE  - 1 existing questions updated

12/25/2020

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated

12/18/2020

  • Questions - DECLARATIVE SHARING  - 1 existing question updated
  • Questions - PERFORMANCE  - 1 existing question updated

12/11/2020

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated
  • Questions - PROGRAMMATIC SHARING  - 1 existing question updated

12/04/2020

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

11/20/2020

  • Questions - DECLARATIVE SHARING  - 6 existing questions updated

11/06/2020

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated

10/30/2020

  • Questions - DECLARATIVE SHARING  - 5 existing questions updated
  • Questions - PROGRAMMATIC SHARING  - 3 existing questions updated

10/16/2020

  • Questions - PROGRAMMATIC SHARING  - 2 existing questions updated

10/09/2020

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

10/02/2020

  • Questions - DECLARATIVE SHARING  - 1 new question added
  • Questions - DECLARATIVE SHARING  - 4 existing questions updated
  • Questions - PERFORMANCE  - 2 existing questions updated

09/18/2020

  • Questions - DECLARATIVE SHARING  - 2 new questions added
  • Questions - DECLARATIVE SHARING  - 2 existing questions updated
  • Questions - PROGRAMMATIC SHARING  - 1 existing question updated

09/04/2020

  • Questions - DECLARATIVE SHARING  - 1 new question added
  • Questions - PROGRAMMATIC SHARING  - 2 existing questions updated

08/28/2020

  • Questions - DECLARATIVE SHARING  - 1 new question added
  • Questions - PROGRAMMATIC SHARING  - 3 existing questions updated

08/21/2020

  • Questions - DECLARATIVE SHARING  - 1 existing question updated

08/14/2020

  • Questions - DECLARATIVE SHARING  - 2 existing questions updated

08/07/2020

  • Questions - PROGRAMMATIC SHARING - 1 existing question updated
  • Questions - DECLARATIVE SHARING - 1 existing question updated
  • Questions - PERFORMANCE - 1 existing question updated

07/31/2020

  • Questions - PROGRAMMATIC SHARING - 1 existing question updated

06/12/2020

  • Questions - PROGRAMMATIC SHARING - 1 existing question updated

06/05/2020

  • Questions - DECLARATIVE SHARING - 2 existing questions updated
  • Questions - PERFORMANCE - 1 existing question updated

05/22/2020

  • Questions - DECLARATIVE SHARING - 1 existing question updated
  • Questions - PROGRAMMATIC SHARING - 2 new questions added

05/08/2020

  • Questions - DECLARATIVE SHARING - 2 new questions added
  • Questions - PROGRAMMATIC SHARING - 2 new questions added
  • Questions - DECLARATIVE SHARING - 1 existing question updated

07/17/2020

  • Questions - DECLARATIVE SHARING - 2 existing questions updated
  • Questions - PERFORMANCE - 1 existing question updated

05/01/2020

  • Questions - DECLARATIVE SHARING - 2 existing questions updated

4/17/2020

  • Study Guide - PROGRAMMATIC SHARING - Programmatic Customization - Updated content and format
  • Questions - DECLARATIVE SHARING - 2 new questions added
  • Questions - DECLARATIVE SHARING - 1 existing question updated

4/10/2020